PLEASE NOTE:
While this may be more "OFF TOPIC", my 10+ years of participation always for Vegas Pro since that is what I use -- and know several members here, hence why I'm posting it in this section
In two words:
REALLY FRUSTRATED.
This has probably already been covered at nauseum but I've had other life priorities to tend to so am only getting around to this now. I was hoping to be able to finally login as my long-time username/account by the time I could get around to this...
But no.
I even emailed Bob Grand/Farss about this, and he sent me the instructions below - they DID NOT WORK. I even went to the German page from which I assume Bob and others got that and had it Google-translated. Nothing there has solved this issue.
When I clicked on the link in the Magix email, it went to a "nothing here" error page.
And of course, here is the irony...
2. Under Settings with this new temp account - it has the email for my old one in this temp one. What??
1. I can search and see all my own posts as "Soniclight" - but now I can only use the temp username to be here.
Then when I try to login again using my original years-long username with original password (and even re-set it to see if that worked), it says it's "taken" - of course it is. It's MINE. I started with Vega 6. And pardon my being angry, but this is no way to treat a decade long user of Vegas.
I emailed Bob because prior to that because I sent support a message - NO response.
_________________
Instructions as relayed by Bob from said page at Magix:
Here's how it works. Register at vegascreativesoftware.info.
As soon as you have entered your first name and surname, you'll be assigned a temporary username. Please do not change this username. You will get your normal SCS username back afterwards. Next, enter the email address you use to register with the SCS forum.
Go to your email inbox. You should see a welcome email with a confirmation link. Click on the link and login into the VEGAS Community. You'll then be automatically redirected to your old account and will get your old username back, along with all your threads and comments.
Here's a little TL;DR
Register with the new VEGAS Community
Use generated username temporarily
Enter old email address
Receive welcome email
Click activation link
Access your migrated account
Edit: Be aware that accounts without posts have not been migrated.***
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*** Well, that should not apply to me -- I wouldn't be surprised that I have hundreds of posts as Soniclight.
And what I also do not NOT understand, is that the last time I went to the (old?) Sony software to look up my product registration using the original email used for all thing Sonic - incl. my Soniclight username, etc. -- that I could access. This make no sense. Why can't they just simplify this and recognize an email address and username used for over 10 years to cover both forum membership and product registration?
Probably howling at the wind here, but this is really discourteous. But here is the bottom line:
Why can't support just respond to a legitimate request and fix a simple database issue when asked??
Any and all constructive and workaround, solutions input very welcomed.
Thank you.
~ Philip Knight a.k.a. Soniclight