Build 710 bug - can't import still image sequence

set wrote on 9/9/2013, 11:48 PM

http://www.sonycreativesoftware.com/forums/ShowMessage.asp?MessageID=869378&Replies=10

Found by member vtxrocketeer, and confirmed by me.

vtxrocketeer :
Build 710 broke import of a PhotoShop stills sequence. I had one such sequence on my timeline in Build 670. Build 710 erased the sequence and simply replaced it with the first PS file.

Curious, I opened a new project and attempted a fresh import of the PS sequence. The "Stills open sequence" check-box is grayed out.

Can anyone reproduce?

EDIT: I converted PS files to PNG and tried again. Nope. Import check box still is grayed out. Initial conclusion: import stills sequence is broken in Build 710. Rolling back...

Me :
Confirmed! :(
I create a little imageseqs, render to PNGs, and unable to import them!

- roll back to 670 (System Restore)

Back to post

Comments

Tom Pauncz wrote on 9/10/2013, 1:49 PM

Refreshing honesty from Chris @ SONY..
Thx Chris...
Tom

Grazie wrote on 9/10/2013, 1:49 PM

Chris, you are a true Gent. Thanks for coming here and explaining.

My very best regards

Graham "Grazie" Bernard

vtxrocketeer wrote on 9/10/2013, 1:58 PM

Nice. I certainly can respect an apology, humility, and a promise to make it right. (All in less than 24h?!)

DavidMcKnight wrote on 9/10/2013, 2:07 PM

Chris, I can only echo what others have said. Thank you, thank you, thank you, for responding to this issue the way you did.

Very well done.

albert_kes wrote on 9/10/2013, 2:12 PM

The main thing - time to ))))))

rs170a wrote on 9/10/2013, 2:18 PM

Chris, thanks for the up front honesty and quick reply as it was greatly appreciated.

Mike

larry-peter wrote on 9/10/2013, 2:31 PM

I take back anything and everything said in anger. That was the most refreshing display of integrity I've witnessed in years. You have my admiration, Chris. SCS is lucky to have you.

rmack350 wrote on 9/10/2013, 3:07 PM

Chris, thank you very much for addressing this so quickly on the forum. So far it looks like everyone is VERY appreciative of the fact that we weren't left in the dark.

Rob

Ros wrote on 9/10/2013, 3:16 PM

Thanks Chris for your response, very happy to see how this is being addressed, indeed well done.

Rob

JJKizak wrote on 9/10/2013, 3:27 PM

I like the number 711 better than 710 anyway. I hope Chris didn't violate the Sony Prime Directive, never communicate with the "forum people"
JJK

SWS wrote on 9/10/2013, 3:55 PM

VERY refreshing!!!! Thanks for being upfront Chris!

Julius_ wrote on 9/10/2013, 5:41 PM

Wow!
I'm amazed at your response....very professional and very caring from R&D...never seen that before.

ChrisDolan we salute you! Job well done!!!

Marco. wrote on 9/10/2013, 5:44 PM

.
Even better: this bug is already fixed in build 714 which is available for download now.

.

Barry W. Hull wrote on 9/10/2013, 6:23 PM

Sort of takes all the fun out of hollering and screaming in self-righteous indignation and anger when someone apologizes like that. Gosh. Oh well.

And Nick, once again, you've proven yourself to be the smartest guy in the room.

set wrote on 9/10/2013, 7:45 PM

Test in 714 : FIXED - PROBLEM SOLVED.

Wow, so quickly get crowded over here..., and never thought it would becoming like this when I post new topic focusing for this issue!

But kudos and high-appreciation to coding team, especially to Chris Dolan to come in and speak with us. Thanks Chris!

Well, personally, in many product developments, one or two little things could be accidentally left forgotten, and we may get upset, but on the other side, it is good to know this one bug quickly just after released, and quickly get fixed. We will never knew what other bug we will have in 714...

Thank you Chris Dolan and rest of SCS team, for your keep-on-going developments of Vegas Pro. Cheers to all of you.
Looking forward for more developments and other fixes too. :)

Setiawan Kartawidjaja

NickHope wrote on 9/11/2013, 12:37 AM

Can only echo what everyone else is saying. Very impressed with Chris's honest explanation, quick fix, and most of all for coming on the forum and communicating with us. Thanks Chris!

Grazie wrote on 9/11/2013, 12:37 AM

Sequence-ing working nicely here.

Thanks Chris!

Grazie

ushere wrote on 9/12/2013, 1:27 AM

WOW!!!

like many here i doff my hat to you chris....

really and truly appreciated, both you for your honesty (i mean anyone here never made a mistake?), and scs for getting the fix out before my anger had subsided ;-)

keep this up and i'll be back to singing your (vegas) praises in no time.

thanks again....

leslie