Cannot Import Video | 3840x2880 30fps | Vegas Pro 17

BRKsEDU wrote on 5/29/2020, 9:08 AM

Hi, hopefully someone will be able to help me out!

I'm trying to import a 3840x2880 30fps file into Vegas Pro 17 (latest build - 452) but it won't accept it. The resolution is weird because it is a 2160p on the top of the canvas and a 720p on the bottom of the canvas.

The error message I receive is the following: "Warning: An error occurred while loading the project file. The file could not be opened. Make sure the file exists and that you have access to the file/folder" - I do know that the file exists and that I have access to the file/folder, and I'm actually able to play it with several different players.

I have recorded the file via OBS with the same base settings I use except for the resolution - normally I record in 1920x2160 (two 1080p's, one is gameplay and the other one is my facecam), so in theory the file should be fine.

File is originally recorded with NVENC as an MKV with 6 audio tracks, then remuxed into an MP4 with the same 6 audio tracks. Working on Windows 10, 32GB of RAM, with an NVIDIA 1660 Super and an AMD 3700X.

My guess is that because the file is above 4K res Vegas is not accepting it, but as far as I know Vegas should work with files up to 8K, right?

Thanks!

Comments

j-v wrote on 5/29/2020, 10:10 AM

What are you planning to do with that file?
I ask this because maybe Vegas 17 accept the file I think but cannot render the result to those dimensions, 3840x2304 is the max.
Show us also the MediaInfo of that file.

BRKsEDU wrote on 5/29/2020, 10:40 AM

The file is just a test recording, but if I manage to use this type of recording, after editing, it will be rendered as a 4K (2160p) 30fps gameplay with facecam. The resolution is different because I prefer working with a single file that contains everything I need already synced (instead of having to work with multiple files and syncing them - this saves me a lot of time) but not already put together (so I can adjust audio as well as place the facecam where I want, and so I can screenshot gameplay for thumbnails without the facecam blocking part of the gameplay screen).

Thanks... and here is the MediaInfo of the file:

General
Complete name                            : D:\OBS\2020-05-28 11-50-52.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/iso2/avc1/mp41)
File size                                : 35.9 MiB
Duration                                 : 5 s 866 ms
Overall bit rate mode                    : Constant
Overall bit rate                         : 51.3 Mb/s
Writing application                      : Lavf58.29.100

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L6
Format settings                          : CABAC / 4 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 4 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 5 s 866 ms
Bit rate mode                            : Constant
Bit rate                                 : 50.0 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 880 pixels
Display aspect ratio                     : 4:3
Frame rate mode                          : Variable
Frame rate                               : 30.000 FPS
Minimum frame rate                       : 29.412 FPS
Maximum frame rate                       : 30.303 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.151
Stream size                              : 35.4 MiB (99%)
Color range                              : Full
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.470 System B/G
Codec configuration box                  : avcC

Audio #1
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 5 s 845 ms
Bit rate mode                            : Constant
Bit rate                                 : 161 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 115 KiB (0%)
Title                                    : Track1
Default                                  : Yes
Alternate group                          : 1

Audio #2
ID                                       : 3
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 5 s 845 ms
Bit rate mode                            : Constant
Bit rate                                 : 160 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 114 KiB (0%)
Title                                    : Track2
Default                                  : No
Alternate group                          : 1

Audio #3
ID                                       : 4
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 5 s 845 ms
Bit rate mode                            : Constant
Bit rate                                 : 160 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 114 KiB (0%)
Title                                    : Track3
Default                                  : No
Alternate group                          : 1

Audio #4
ID                                       : 5
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 5 s 845 ms
Bit rate mode                            : Constant
Bit rate                                 : 160 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 114 KiB (0%)
Title                                    : Track4
Default                                  : No
Alternate group                          : 1

Audio #5
ID                                       : 6
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 5 s 845 ms
Bit rate mode                            : Constant
Bit rate                                 : 2 273 b/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 1.62 KiB (0%)
Title                                    : Track5
Default                                  : No
Alternate group                          : 1

Audio #6
ID                                       : 7
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 5 s 845 ms
Bit rate mode                            : Constant
Bit rate                                 : 2 273 b/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 1.62 KiB (0%)
Title                                    : Track6
Default                                  : No
Alternate group                          : 1

john_dennis wrote on 5/29/2020, 11:25 AM

It doesn't appear to be the pixel dimensions.

Look at recording characteristics.

BRKsEDU wrote on 5/29/2020, 11:35 AM

It doesn't appear to be the pixel dimensions.

Look at recording characteristics.

If I change the recording resolution (only that, everything else stays the same - encoder, bitrate, framerate, recording format, etc) to 2160p then Vegas accepts it. So I'm not sure if it's the recording characteristics unless there is something hidden being changed when I change the resolution upwards of 2160p on OBS!

j-v wrote on 5/29/2020, 11:43 AM

@BRKsEDU

I made for you a testfile with Pro 17 and render with Voukoder and after that loaded it into Vegas Pro 17, no problem with that testfile with this MediaInfo

Look how it loads into Vegas Pro 17

BRKsEDU wrote on 5/29/2020, 11:50 AM

@BRKsEDU

I made for you a testfile with Pro 17 and render with Voukoder and after that loaded it into Vegas Pro 17, no problem with that testfile with this MediaInfo

Look how it loads into Vegas Pro 17

It's such a mystery why it won't take my tests in the resolution then, especially because if I lower the resolution to 4K it will take the file, but when I extend it to 3840x2880 it stops working! Please let me know if you have any suggestions?

Thanks!

fr0sty wrote on 5/29/2020, 12:46 PM

Can you try running more than one instance of OBS to capture your webcam separately?

BRKsEDU wrote on 5/29/2020, 1:03 PM

Can you try running more than one instance of OBS to capture your webcam separately?

Yes, that's possible, but I'm trying to have everything in a single file since that makes the process easier / faster for me. Thanks!

j-v wrote on 5/29/2020, 1:47 PM

It's such a mystery why it won't take my tests in the resolution then, especially because if I lower the resolution to 4K it will take the file, but when I extend it to 3840x2880 it stops working! Please let me know if you have any suggestions?

The only difference between my OBS files and yours is the kind of bitrate.
Yours is VBR, mine is CBR, try that also.

BRKsEDU wrote on 5/29/2020, 4:51 PM

It's such a mystery why it won't take my tests in the resolution then, especially because if I lower the resolution to 4K it will take the file, but when I extend it to 3840x2880 it stops working! Please let me know if you have any suggestions?

The only difference between my OBS files and yours is the kind of bitrate.
Yours is VBR, mine is CBR, try that also.

Just tried that... same result, Vegas won't accept it. I have also tried recording with x264 instead of NVENC and was unsuccessful!

j-v wrote on 5/30/2020, 2:57 AM

The only way to find out if the cause is your file or your hardware settings with Vegas is to place here a link to a small file that you cannot open, so we can try it also. You have to place it on Dropbox or so that we can download it "as it is".