Casio EX-FR10 v2 audio crashing Vegas 15 (pro and studio)

ccscotty wrote on 1/3/2019, 9:58 PM

This happens on the latest builds of Vegas Pro 15 (416) as well as Vegas Movie Studio Platinum 15.

When importing video files from a Casio EX-FR10 v2 action camera, Vegas will often crash while generating the visual representation of the audio (if I'm fast enough to cancel the process I can deal with it). Even when it works the audio is loud static. The audio works fine on the Windows 10 "Movies & TV" app as well as VLC player, and I can import the audio in to Audacity correctly. I only use the audio from the device for scratch audio to sync, but having it completely non-functional and getting program crashes if I don't cancel that visual audio peaks generation, it turns into a big hassle. My workaround is extracting and re-adding the audio with Audacity and trying to visually align the imported audio to my mouth moving, but it turns into a big process.

Codec details pulled from VLC Media Player:

Audio (doesn't sound right and crashes Vegas):

IMA WAV ADPCM Audio (ms)

Channels: Mono

Sample rate: 44100 Hz

Video (the video appears to be fine):

H264 - MPEG-4 AVC (part 10) (avc1)

1920x1080

Frame rate: 30

Decode format: Planar 4:2:0 YUV full scale

 

 

Comments

john_dennis wrote on 1/3/2019, 10:52 PM

Post a sample.

ccscotty wrote on 1/3/2019, 11:01 PM

Post a sample.

Ah, I see... the forum re-encodes. Thanks.

https://www.dropbox.com/s/2uqcmyvr2mdxixg/CIMG0042.MOV?dl=0

I just tried disabling that so4 setting with SHIFT options >> preferences >> internal >> "Enable so4 for AVC ... " other posts mentioned.

After that the file won't import into Vegas at all. I tried installing the last supported version of Quicktime, that didn't appear to help with importing.

 

 

john_dennis wrote on 1/3/2019, 11:55 PM

Rewrap the video and audio to avc+aac in Handbrake, VideoReDo or try the Happy Otter Scripts Import Assist.

To quote Larry the Cable Guy, "Git'er Done"!

NickHope wrote on 1/4/2019, 1:47 AM

If so4compoundplug is not disabled, I also see the loud distorted audio in VP15 build 416 and VP16 build 352.

However if I disable so4compoundplug, or if I open it in VP14, then the file is opened correctly by qt7plug.dll. I have Quicktime for Windows 7.7.9 installed (on Windows 10 Pro version 1511). It's unusual that it didn't work for you.

MediaInfo says the audio in this file is ADPCM, which is a bit exotic and very rarely mentioned on the forum.

Please leave this file online for a while so I can alert the developers to it. I'll also add this to the Known Issues post.

ccscotty wrote on 1/4/2019, 1:57 AM

If so4compoundplug is not disabled, I also see the loud distorted audio in VP15 build 416 and VP16 build 352.

However if I disable so4compoundplug, or if I open it in VP14, then the file is opened correctly by qt7plug.dll. I have Quicktime for Windows 7.7.9 installed (on Windows 10 Pro version 1511). It's unusual that it didn't work for you.

MediaInfo says the audio in this file is ADPCM, which is a bit exotic and very rarely mentioned on the forum.

Please leave this file online for a while so I can alert the developers to it. I'll also add this to the Known Issues post.

I don't think I rebooted my computer after installing, so maybe that was the problem. I'll verify tomorrow... er later today. It's 2am here. Thanks for the help. I checked out some of your Youtube videos eariler after finding those so4 dll posts. Amazing work (especially that 2014 documentary).

ccscotty wrote on 1/4/2019, 10:49 AM

If so4compoundplug is not disabled, I also see the loud distorted audio in VP15 build 416 and VP16 build 352.

However if I disable so4compoundplug, or if I open it in VP14, then the file is opened correctly by qt7plug.dll. I have Quicktime for Windows 7.7.9 installed (on Windows 10 Pro version 1511). It's unusual that it didn't work for you.

MediaInfo says the audio in this file is ADPCM, which is a bit exotic and very rarely mentioned on the forum.

Please leave this file online for a while so I can alert the developers to it. I'll also add this to the Known Issues post.

I had left one of the Quicktime install options disabled (player application feature), so I guess something that added to the install worked after re-installing. I'd like to figure out how to extract a proper name to add these files to the XML blacklist instead of completely disabling the so4 method of processing audio. I see three "title" values in there for things like "GoPro AVC" and "DJI.AVC". I assume that's some type of metadata embedded in the video files, but not sure where or how to get the exact string for these Casio files.

Edit: Larger files still crash the application after a switch to the older decoder setup. In this case I'll probably go back to using the newer setup and canceling processing of the visual audio representation. The older audio decoder seemed to generally slow down the application so I don't think I'd want to use that in general.

NickHope wrote on 1/4/2019, 10:58 PM

You need to find something unique in the metadata, which you can inspect using MediaInfo. This blacklist file will blacklist any files where the audio format is ADPCM. It should be at C:\Program Files\VEGAS\VEGAS Pro 15.0\so4_blacklist_vp15.xml

<?xml version="1.0" encoding="utf-8"?>
<filter_expr type="OR" comment="exclude IDR/I files where M = 1">
    <video Title="DJI.AVC" />
    <video Title="GoPro AVC" />
    <video Title="XiaoYi AVC   " />
    <audio Format="ADPCM" />
</filter_expr>