Migrated from Vegas Pro 18, videos appear all green in Vegas Pro 365

Solstice wrote on 4/18/2022, 1:05 PM

Like the title said, I just installed Vegas Pro 19 and my older projects all show videos as green ones. I tried reimporting the file and deleting the .sfk companion file, but it still appears green. Any help? The issue: https://i.imgur.com/IeBmatw.png

Comments

Former user wrote on 4/18/2022, 1:27 PM

@Solstice Hi, you can upload pictures using the arrow button next to the smiley at the top of a comment, this is your pic

Hi, you need to read this link https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/ & inc as much of the info as poss, right click on the taskbar at the bottom of desktop - Taskmanager - Performance will give you CPU, GPU & amount of Memory, what Vegas & Windows version,

Check you Graphics drivers are up to date, you can do this in the ?Help tab - Check for drivers.

Also what type of media are you trying to import, in the pic it shows a variety but there's a tool called MediaInfo, download it, it's free https://mediaarea.net/en/MediaInfo
After downloading, right click on the media in your Windows folder, open MediaInfo, choose Text from the View option, select all, copy & paste in a comment here,

 

Solstice wrote on 4/18/2022, 1:39 PM

Alright, here's the info you asked for:

Version numbers:
Vegas Pro 19 (build 550)

Windows 11 21H2, build number 22000.593

The footage was recorded with OBS Studio 27.2.3

 

 

Info from MediaInfo:

General
Complete name                            : C:\Users\Name\Documents\VEGAS Projects\shim\2022-03-14 22-15-57.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/iso2/avc1/mp41)
File size                                : 107 MiB
Duration                                 : 9 min 33 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 1 561 kb/s
Writing application                      : Lavf58.76.100

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.2
Format settings                          : CABAC / 4 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 4 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 9 min 33 s
Source duration                          : 9 min 33 s
Bit rate mode                            : Variable
Bit rate                                 : 1 353 kb/s
Maximum bit rate                         : 40.0 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Variable
Frame rate                               : 60.000 FPS
Minimum frame rate                       : 58.824 FPS
Maximum frame rate                       : 62.500 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.011
Stream size                              : 92.6 MiB (87%)
Source stream size                       : 92.6 MiB (87%)
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
mdhd_Duration                            : 573749
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 9 min 33 s
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 13.1 MiB (12%)
Title                                    : simple_aac_recording
Default                                  : Yes
Alternate group                          : 1

 

 

PC Info:

GPU: NVIDIA Geforce RTX 2060 (laptop)

CPU: AMD Ryzen 7 4800H

Memory: 16GB

Storage: 1TB SSD

My drivers seem up to date from the Vegas Help menu.

 

 

VEGAS Settings:
Hardware decoding is on for HEVC files and uses NVIDIA NVDEC

GPU acceleration is on and uses the RTX card

Project properties:

 

This should be all, let me know if I missed something.

Former user wrote on 4/18/2022, 2:03 PM

@Solstice Thanks, as far i can tell from my limited knowledge it all looks fine, you don't need HEVC decoder as that file is AVC but it shouldn't make a difference to the image in the project window.,

I don't know what - 'Writing application : Lavf58.76.100' is though apart from the little Google tells me, does other media show ok in the Project Media window,

Also although some have no prob with Windows 11 - VEGAS Pro 19 "does not officially support Windows 11 yet". https://www.vegascreativesoftware.info/us/forum/vegas-pro-19-and-support-for-windows-11--132810/

you can also try reinstalling Graphics drivers,

go to C:\Users\your name\AppData\Local\VEGAS Pro\19.0, delete everything, Vegas will take a moment when opening next time but will rebuild al those files,

& if you want to do a deeper clean, on your PC - Settings - Storage - Temporary files - delete everything,

Solstice wrote on 4/18/2022, 2:11 PM

@Gid Tried these, project's still broken. Guess I'll stick to VEGAS Pro 18 till 19 is confirmed to work on Windows 11. Thanks again for the help.

Former user wrote on 4/18/2022, 2:18 PM

@Solstice If you want to you could upload the file to Google Drive or dropbox etc & someone with W11 will try it out, I searched OBS Studio but i don't use that so can't try it out, i have seen a few posts about that tho, https://www.vegascreativesoftware.info/us/forum/faq-what-obs-studio-settings-work-well-with-vegas-pro--109925/

Solstice wrote on 4/18/2022, 2:21 PM

I'd love to be able to upload the raw file, but while recording I didn't ever take into account that I should have to upload it somewhere, and had some private stuff on my screen, sorry... I will try the things mentioned in the link you sent though, hopefully new recordings won't have this issue.