Movie Studio 17 is freezing after start

Damian-Stelmach wrote on 10/19/2021, 12:37 PM

Hello,
after launching the aplication, it freezes and cannot be used.
The problem was not resolved by reinstallation.

Thanks for answering.

Comments

j-v wrote on 10/19/2021, 2:06 PM

EricLNZ wrote on 10/19/2021, 4:47 PM

@Damian-Stelmach Was it starting okay previously? If so before trying j-v's linked suggestions try a "factory reset". Instructions here https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/ The instructions apply to VMS as well as Pro. Make sure you tick the box to clear the cache. Reinstalling doesn't do this so often problems can be fixed by a simple reset.