Movie Studio Platinum Keeps Crashing at the Same Spot During Rendering

MH445 wrote on 7/10/2019, 10:22 PM

I have Movie Studio Platinum 16 and I'm trying to render a 19 minute video. It keeps crashing at frame 5,442 and I checked to see if I had missed any Video FX or extra junk, but nothing. I turned off GPU Acceleration, nothing. Nothing I have tried works. I'm trying to render the video to MP4.

PC Specs:
Windows 10

GPU: GTX 1080 Ti

CPU: i7-7700k

RAM: 16GB

Storage: Samsung 860 EVO

This is the information it gives me after I close it in Task Manager.

File: C:\Users\miles\AppData\Local\Movie Studio Platinum\16.0\dx_video_grovel_x64.log

File: C:\Users\miles\AppData\Local\Movie Studio Platinum\16.0\svfx_video_grovel_x64.log

File: C:\Users\miles\AppData\Local\Movie Studio Platinum\16.0\ocio_x64.log

File: C:\Users\miles\AppData\Local\Movie Studio Platinum\16.0\dx_grovel_x64.log

File: C:\Users\miles\AppData\Local\Movie Studio Platinum\16.0\gpu_video_x64.log

File: C:\Users\miles\Documents\Movie Studio 16.0 Platinum Projects\ Extra Credits.vf

Problem Description

Application Name: Movie Studio Platinum

Application Version: Version 16.0 (Build 109)

Fault Process Details

Process Path: C:\Program Files\VEGAS\Movie Studio Platinum 16.0\MovieStudioPlatinum160.exe

Process Version: Version 16.0 (Build 109)

Process Description: Movie Studio Platinum

Process Image Date: 2019-02-05 (Tue Feb 05) 11:02:16

Comments

FayFen wrote on 7/10/2019, 10:30 PM

So trim that frame and rerender

MH445 wrote on 7/10/2019, 10:42 PM

I cut 2 frames, and it stopped at 5,440.

FayFen wrote on 7/11/2019, 2:34 AM

So?? seems there is a problem with that clip. is it smartphone VFR ?

if you can't replace it, you can re-encode it in other software like XMedia Recode and put it again.

j-v wrote on 7/11/2019, 3:16 AM

For more help, read this and provide the asked info: https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/