Hello!
i have an issue with vegas pro 23. preview not working, also the media in timeline is blue. where is the problem?
windows media player play movie normal.
thanks!
Please provide the information requested under points B and C of https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/ with particular attention to providing a detailed MediaInfo report (a free app) under point C-1 of the media on the timeline that is causing the red preview screen as per your uploaded image (sorry, but it's not blue).
Looks like an issue with the GPU?
What is your GPU model and can you share MediaInfo for this media? https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/
B
-vegas version 23.0 bulid 302
-Operating System
Platform: Windows 11.0 (64-bit)
Version: 10.00.26100
-canon eos R6
C
-sample video from my camera
-nvidia rtx5070ti
Hopefully, a MediaInfo report of that media will be uploaded shortly by the OP.
Sample plays/acts normally on my VP23:
...and can you share MediaInfo for this media?
@RogerS ... already requested -
- ...providing a detailed MediaInfo report (a free app) under point C-1 of the media on the timeline that is causing the red preview screen as per your uploaded image
@Dexcon I generally open multiple posts at one time as tabs and then reply to each of them in turn. So I am not ignoring your post; it just didn't exist when I began to reply to this one.
Like @3POINT, the clip plays back fine on my computer.
What you @prikob fail to provide is what your computer specs are. See my Signature below, and you do the same. @Dexcon requested this information and provided a link to what you have to provide. It is the first reply to your post. Your User Profile is blank.
my computer specs are:
nvidia palit rtx5070ti
intel i5 13600KF
32GB DDR4 Ram
gygabyte b660 ds3h ax ddr4 motherboard
windovs 11 home 24H2
im new here on forum, this problem has started now when i format whole computer, and install new graphic card. on my old computer system works well.
Suggestion, add your computer specs to your User Profile>My Signature, so it will appear like mine below.
As suggested by @RogerS, that is looks like a GPU issue. So in Options>Preferences>Video tab, what do you have listed as GPU acceleration of video processing? And in the File I/O tab, Hardware decoder to use, and do you have either Enable legacy AVC decoding or Enable experimental HEVC decoding check marked?
You mention a new install of Windows, I'm guessing your GPU drivers are up to date?
Hi @prikob we have very similar hardware! I have a 13600K and 5070. The problem is VEGAS does not yet support GPU decoding with the RTX 50XX series for your 10-bit 422 media. VEGAS Hub lists it as one of the features that is being worked on.
With my computer I can switch it to the Intel iGPU under preferences/ file io but your CPU doesn't have an iGPU. Under file io turn hardware decoding off when you use this media and the media should at least play back. You'll likely need proxy files for now (right click on media and create video proxy).
Hi @prikob we have very similar hardware! I have a 13600K and 5070. The problem is VEGAS does not yet support GPU decoding with the RTX 50XX series for your 10-bit 422 media. VEGAS Hub lists it as one of the features that is being worked on.
With my computer I can switch it to the Intel iGPU under preferences/ file io but your CPU doesn't have an iGPU. Under file io turn hardware decoding off when you use this media and the media should at least play back. You'll likely need proxy files for now (right click on media and create video proxy).
Thank you, its work now!!!
Glad I could help. Hopefully there will be support for the 50XX in the next patch. Then you can put hardware decoding back to NVIDIA NVDEC and gain a big performance boost.