Comments

andyrpsmith wrote on 6/8/2023, 7:35 PM

All working fine here. You will need to post some more information about you system for anyone to help.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

_litz wrote on 6/8/2023, 7:38 PM

No point in posting more information. It does this on every single system I've tried, multiple different Nvidia, AMD, and Intel GPUs/CPUs. Windows 10 and 11.

It's a general failure not tied to any specific cpu, video card, or any other device.

_litz wrote on 6/8/2023, 7:47 PM

Have now confirmed the same issue with v19. Issue only appeared after the emergency fixes were installed.

v18 and lower still work normally.

RogerS wrote on 6/8/2023, 7:49 PM

Never seen this before. You are sure it's not the NVIDIA driver bug that breaks previews?

Last changed by RogerS on 6/8/2023, 7:54 PM, changed a total of 1 times.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD and 2TB Samsung 980 Pro cache drive, Windows 11 Pro 64 bit https://pcpartpicker.com/b/rZ9NnQ

ASUS Zenbook Pro 14 Intel i9-13900H with Intel graphics iGPU with latest ASUS driver, NVIDIA 4060 (8GB) with latest studio driver, 48GB system ram, Windows 11 Home, 1TB Samsung SSD.

VEGAS Pro 21.208
VEGAS Pro 22.250

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

mark-y wrote on 6/8/2023, 7:58 PM

Try Resetting Vegas following these instructions.

_litz wrote on 6/8/2023, 8:18 PM

Already tried a full uninstall/reinstall, and full preferences wipe.

Same issue happens without nvidia graphics, too. Happens on Intel graphics.

Nothing makes either grid or safe zone overlays work ... it turns blue like they're active, but nothing appears.

In addition, there's no little circle by the option indicating it's selected.

RogerS wrote on 6/8/2023, 8:29 PM

If nobody else has an idea I'd file a support request.

_litz wrote on 6/8/2023, 8:41 PM

I guess ... email sent.

I got the grid to appear ONCE, after a full reinstall/reset. Then it stopped working again, and hasn't worked since.

At this point, I'm having to use two tracks and overlay PNGs.

mark-y wrote on 6/8/2023, 9:34 PM

This issue has caused similar problems for some users.

https://www.vegascreativesoftware.info/us/forum/vegas-18-pages-glitching-out--138711/#ca866744

_litz wrote on 6/9/2023, 2:21 PM

Interesting thread, but not germaine to my situation - I do not have a Nahimic driver installed.

Still tried disabling the GPU on WPF panels, didn't make a difference.

I did figure out a clear series of steps to reproduce:
1) use a fresh clean install of Vegas 20 (with all default preferences)
2) right-click, insert a blank video track
3) Select "Grid" or "Safe Zones" on preview overlays. The overlay will apear.
4) Click the menu header (which is blue) to disable the overlay.
5) Select "Grid" or "Safe Zones" on preview overlays. The overlay will no longer appear. In fact it will never appear again.
6) Verify the menu header is blue indicating overlay is active.
7) Clicking the menu header to enable/disable the overlay also has no effect.

_litz wrote on 6/9/2023, 2:27 PM

Aha, in the general Build 403 thread, we apparently have a fix (at least when using Nvidia GPU) :

https://www.vegascreativesoftware.info/us/forum/vegas-pro-20-build-403-general-thread--140737/?page=10#ca882494

RogerS wrote on 6/10/2023, 12:08 AM

So it is the NVIDIA bug that breaks previews; we've had a number of threads on that.