Problem playing rendered video on Samsung QLED TV

JohnAsh wrote on 10/1/2019, 10:31 AM

Until we invested in a new Samsung QLED TV (QE49Q60RATXXC for what it's worth). we've been playing our rendered video (mainly vacation memories) on a WDTV. Initially I encountered similar issues to those below, with that but found the best render settings were either
Magix/AVC/AAC Mp4 - Blu-ray Video Stream (muxed with AC3 audio)
or
Sony AVC/MVC AVCHD 1920x1080-50i.

Other settings led to problems winding back or forth.

I have tried both of these render settings for playing back on the new TV (from a USB flash drive). The video plays well and looks great, but when I want to get to a specific time point in the video, then the problems arise.

I thought I'd solved it by using the 2nd option above (MPEG2). But trying to get to a specific time point has proved to be impossible. I can get to, say, a minute ahead or behind, then it hops back or forward to the same point each time, maybe about 4 minutes before or after. I am now at a loss what to do next so any help on this would be greatly appreciated.

Thank you

PS A thought occurred and I checked the render options. Whilst I had "Save project markers in rendered video file" ticked, I only had one marker set in the project and this was not where any the "sticking points" are. I will try rendering with that unticked. As it's a big project it does take a long time to render. I suppose I could try rendering just where I know there is a problem……….

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JohnAsh wrote on 11/28/2022, 10:23 AM

I'm resurrecting this post as I now have a new camcorder (Sony FDR-AX53). During our recent USA 5+week trip, I recorded all video with 5.1 surround sound. It's not something I particularly desired for our final video but I now find that it makes our chatter in the car more audible than in stereo!

I first quickly rendered our "rushes" for pre-viewing on our Samsung QLED TV with the Sony AVC AVCHD template, forgetting all of the above and then finding the above problems with rewind and fast forward. It did, however playback with surround sound.

I then rendered using the recommended setting above (https://www.vegascreativesoftware.info/us/forum/problem-playing-rendered-video-on-samsung-qled-tv--117334/#ca731358) which solved the RW/FF problems but, in the process, the sound was only stereo. I have read as much as my brain can absorb online and in the Vegas Pro Help pages but have not come up with a solution.

I see no way of using these render settings and obtaining 5.1 surround sound. I do hope someone can help me here. I am pretty sure the QLED TV won't associate separate video and sound files for playback.

Thanks in advance.

PS I got this wrong, sorry (my memory). I did not get surround sound from ANY render. I had just copy clips straight on to a memory stick for the QLED TV to play back, so only the original clips from the camera were playing with surround sound!

Here's the clip info from the new camcorder:-

General
Name: 00337.MTS
Folder: E:\Home Movies\Sony Vegas USA22\Media\Video Cam
Type: MPEG-2 Transport Stream
Size: 102.72 MB (105,185,280 bytes)
Created: domingo, 30 de octubre de 2022, 9:26:11
Modified: sábado, 17 de septiembre de 2022, 5:56:27
Accessed: lunes, 28 de noviembre de 2022, 16:59:31
Attributes: Archive

Streams
Video: 00:00:50.960, 25.000 fps interlaced, 1920x1080x12, AVC
Audio 1: 00:00:50.960, 48,000 Hz, 5.1 Surround (stereo downmix), Dolby AC-3
Audio 2: 00:00:50.960, 48,000 Hz, 5.1 Surround, Dolby AC-3

ACID information
ACID chunk: no
Stretch chunk: no
Stretch list: no
Stretch info2: no
Beat markers: no
Detected beats: no

Other metadata
Regions/markers: no
Command markers: no

Media manager
Media tags: no

Plug-In
Name: compoundplug.dll
Folder: C:\Program Files\VEGAS\VEGAS Pro 19.0\FileIO Plug-Ins\compoundplug
Format: MPEG-2 Transport Stream
Version: Version 19.0 (Build 643)
Company: MAGIX Computer Products Intl. Co

john_dennis wrote on 11/28/2022, 6:33 PM

@JohnAsh

The most direct way to get surround sound out of Vegas Pro to play on TV is to encode AVC/AAC in Voukoder.

Windows Media Player streams it over the network.

All my Blu-ray players play it.

My TV plays it.

YMMV, but, you always have my Double Your Money Back Guarantee.

JohnAsh wrote on 11/29/2022, 2:20 AM

@john_dennis Thanks so much for taking the time to help me with this. I have found Voukoder and will install it.

However, I'm swimming way out of my depth here and have a few more questions. The clip info in Vegas shows two audio streams, both 5.1 but one a downmix and the other not??

When I import into the timeline, I get one audio track. Which might it be I wonder? You are showing 5 tracks. Will this work with one?

And, I'm sorry, but I don't get why you rendered the project, then imported the rendered file back in? Probably very obvious but not to my old, addled brain, I'm afraid.

I hate getting beaten on things like this so intend to persist with it.

Incidentally, I had the idea of muxing (with tsMuxer) the mp4 and aa3 files, but it would not accept the aa3 file. I have no way at the moment of determining if the aa3 file is actually 5.1 though that was the setting I used to render using 'Atrac'.

I so appreciate the help I get on this forum! Thank you.

PS Doh! I just realised that I need to set the project properties to 5.1 audio(?). When I drag a clip to the timeline (with 5 audio tracks) now, I get 4 audio tracks for the clip. The first shows Stream 2 channels 1/2, then Stream 2, Channel 3....4...5.

PPS I can't get Voukoder to work in Vegas 19. There was an error on installation which I don't think was complete. It say only compatible up to v18, I think.

john_dennis wrote on 11/29/2022, 10:18 AM

@JohnAsh

"The clip info in Vegas shows two audio streams, both 5.1 but one a downmix and the other not??"

Don't be afraid, your camera probably won't have two audio streams. My only source for surround sound media is an over-the-air ATSC transport stream, so I used one from my DVR. Many broadcast TV stations transmit both audio streams and the TV allows the user to listen to the one that suits her. For the demo, I deleted the stereo downmix track before I started recording.

"When I import into the timeline, I get one audio track."

You have to set your Vegas Pro Project Properties to 5.1 Surround before you add media to the timeline.

"I don't get why you rendered the project, then imported the rendered file back in?"

I did that to show you that the 5.1 Surround files were rendered successfully. I always check my work.

" I can't get Voukoder to work in Vegas 19."

This might help you understand which files are needed to make Voukoder work.

https://www.voukoder.org/forum/thread/783-downloads-instructions/

JohnAsh wrote on 12/2/2022, 10:53 AM

@john_dennis Thank you. I am getting nowhere fast. I did install all required files for voukoder and V19 but it would not render. I suspect it's only compatible up to V18 as it states. I have tried another tack, rendering video separately and then rendering a WAV 5.1 audio file but I can't get it to Mux. As this is getting lost on a long thread I'm going to start a new thread on that.