Problem playing rendered video on Samsung QLED TV

JohnAsh wrote on 10/1/2019, 10:31 AM

Until we invested in a new Samsung QLED TV (QE49Q60RATXXC for what it's worth). we've been playing our rendered video (mainly vacation memories) on a WDTV. Initially I encountered similar issues to those below, with that but found the best render settings were either
Magix/AVC/AAC Mp4 - Blu-ray Video Stream (muxed with AC3 audio)
or
Sony AVC/MVC AVCHD 1920x1080-50i.

Other settings led to problems winding back or forth.

I have tried both of these render settings for playing back on the new TV (from a USB flash drive). The video plays well and looks great, but when I want to get to a specific time point in the video, then the problems arise.

I thought I'd solved it by using the 2nd option above (MPEG2). But trying to get to a specific time point has proved to be impossible. I can get to, say, a minute ahead or behind, then it hops back or forward to the same point each time, maybe about 4 minutes before or after. I am now at a loss what to do next so any help on this would be greatly appreciated.

Thank you

PS A thought occurred and I checked the render options. Whilst I had "Save project markers in rendered video file" ticked, I only had one marker set in the project and this was not where any the "sticking points" are. I will try rendering with that unticked. As it's a big project it does take a long time to render. I suppose I could try rendering just where I know there is a problem……….

Comments

Kinvermark wrote on 10/1/2019, 11:42 AM

I can play back videos on my Samsung UHD TV's without issue, including finding a specific point in time. Most flavours of mp4 (h.265 or h.265) work fine, as do some kinds of MOV (not all) and some legacy formats like mpeg2 m2t files. Not using markers or Blu-ray (you said "Bluetooth"?) settings. Experiment with short sections to work out what works or not.

JohnAsh wrote on 10/1/2019, 12:00 PM

Thanks. I'm trying some different settings now and a selection is rendering. I've amended the Bluetooth error!

By the way, I used the Blu-ray setting as it was the only one that matched project settings.

j-v wrote on 10/1/2019, 12:33 PM

If you mention here the Media Info of your used source(ces?) following this manual: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/ and tell us your Vegas version and buildnr. and the hardware you use with at least processor and GPU used , I think we can help you by giving the best settings for your project and output to that mp4 you need.

JohnAsh wrote on 10/1/2019, 1:22 PM

Thanks, I'll do that asap.

john_dennis wrote on 10/1/2019, 1:23 PM

"...trying to get to a specific time point has proved to be impossible."

I gave my WDTV player to a friend when I sent him some video. Probably a mistake, but I have four other means of playing video to a TV. I'm not particular happy with seeking to a particular video frame on my newest TV, either.

[SWAG]

Players probably will only seek to an I-frame. With long Group of Pictures (GOP) encoding formats popular today, that makes the location of a single frame inside a GOP very processor intensive for the decoder. Some players may not even try.

[/SWAG]

Try reducing the group of pictures to see if it makes seeking to a particular frame in a video easier.

"...a minute ahead or behind..." seems a little loosey-goosey to me, too.

JohnAsh wrote on 10/2/2019, 1:48 AM

Thank you for the advice on this. First I should point out the problem is a bit more than getting to a specific frame or time point. As I rewind towards where I last got to (ie to pick up viewing from where we left off), it suddenly jumps back as much as 20 minutes to exactly the same point each time. Same if I try to move forwards.

Now here is the media info etc that j-v suggested I post. I have to say that video render settings, codecs etc have always been beyond me and my choices very hit and miss:-

My Sony Vegas Pro is v 16.0 Build 424
My humble PC has 4x Intel Core i5-4460 CPU @ 3.29 GHz
My GPU is AMD Radeon R7 370

General
ID                                       : 0 (0x0)
Complete name                            : G:\Home Movies\Sony Vegas USA18\USA2018-Media\2018-04-19\USA2018-04_19_07_00_46.MTS
Format                                   : BDAV
Format/Info                              : Blu-ray Video
File size                                : 34.0 MiB
Duration                                 : 17 s 733 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 16.1 Mb/s
Maximum Overall bit rate                 : 18.0 Mb/s
Recorded date                            : 2019-04-19 07:00:27-07:00
Writing application                      : Sony HDR-CX405Video
ID                                       : 4113 (0x1011)
Menu ID                                  : 1 (0x1)
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 2 frames
Format settings, GOP                     : M=2, N=13
Codec ID                                 : 27
Duration                                 : 17 s 80 ms
Bit rate mode                            : Variable
Bit rate                                 : 15.2 Mb/s
Maximum bit rate                         : 16.0 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate                               : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Interlaced
Scan type, store method                  : Separated fields
Scan order                               : Top Field First
Bits/(Pixel*Frame)                       : 0.293
Stream size                              : 30.9 MiB (91%)
IrisFNumber                              : 3.400000Audio
ID                                       : 4352 (0x1100)
Menu ID                                  : 1 (0x1)
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Commercial name                          : Dolby Digital
Codec ID                                 : 129
Duration                                 : 17 s 184 ms
Bit rate mode                            : Constant
Bit rate                                 : 256 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 SPF)
Compression mode                         : Lossy
Delay relative to video                  : -80 ms
Stream size                              : 537 KiB (2%)
Service kind                             : Complete MainText
ID                                       : 4608 (0x1200)
Menu ID                                  : 1 (0x1)
Format                                   : PGS
Codec ID                                 : 144
Duration                                 : 16 s 575 ms
Delay relative to video                  : -80 ms

j-v wrote on 10/2/2019, 3:30 AM

I don't know that cam but if it is not possible to shoot higher quality (f.i. 50p) than for a video from your used files to show on that TV the best projectsetting is this one

and the customized template best and simpliest to use is this one (in red customized default settings)

JohnAsh wrote on 10/2/2019, 4:25 AM

Thanks very much! I will try those settings. I will try including markers for the end of each day too, in case the TV recognises those points?

j-v wrote on 10/2/2019, 4:33 AM

I don't think that is possible with that codec, but what is the goal for those markers?

JohnAsh wrote on 10/2/2019, 5:59 AM

Maybe the TV playback would be able to get to where we left off. We tend to watch a day's worth then return to that point the next time we view. If we can get there by using the timecode, all well and good!

I'm rendering a chunk with your settings right now…..

j-v wrote on 10/2/2019, 6:18 AM

I use a small harddisc of 1 TB connected by USB to my TV and make there all kind of locations, per year and month and vacationgoal. On that location I store my video of a vacation, devided in chapters of max.12 minutes each. 2 or 3 for myself and 1 to show to other and than less detailed.
Those all I can choose with my remote controle like a mouse and also inside a chapter where the player must start or stop. So nothing else needed and all like it went in the past on menus of DVD or Bluray discs.

Dexcon wrote on 10/2/2019, 6:33 AM

Just another option/approach. I still use the BD approach via DVD Architect (chapters etc), but instead of finishing on a BD, I just create an .ISO and xfer that to my laptop which is then connected via HDMI to my home cinema system. Playing the .ISO through CyberLink PowerDVD (which is not all that expensive) provides all the advantages of BD chapter markings as well as remembering where the last play left off.

JohnAsh wrote on 10/2/2019, 9:25 AM

Thank you for the suggestions. The idea of rendering into smaller, maybe daily, chunks had not occurred to me but does seem to be rather attractive. And Dexcon's chapter markers too!

I'm assuming j-v's "chapters" are separately rendered short videos?

And I already have a 1Tb HDD connected to my TV for recording programmes, that could accommodate the whole trip! I have been using a memory stick for the vacation renders..... I am about to try the render using j-v's settings, above.

3POINT wrote on 10/2/2019, 9:47 AM

Maybe the TV playback would be able to get to where we left off. We tend to watch a day's worth then return to that point the next time we view. If we can get there by using the timecode, all well and good!

My Samsung does this automatically, it remembers the point where I stopped the viewing of every mp4 videofile and continues from that point when I start that videofile the next time.

j-v wrote on 10/2/2019, 10:54 AM

@3POINT +1
On my LG Oled the same, even with files of 4K HEVC .

JohnAsh wrote on 10/3/2019, 1:21 AM

j-v Your render settings solved all my problems. The video plays back perfectly. I can wind back and forth exactly to where I want. AND the file size is significantly smaller than all of my previous render attempts. Thank you so much!

j-v wrote on 10/3/2019, 3:48 AM

👍

vkmast wrote on 10/3/2019, 3:51 AM

@JohnAsh please tag @j-v's relevant comment as solution.

Rednroll wrote on 10/3/2019, 8:08 AM

I own a Samsung QLED TV as well. I haven't had the problem you're experiencing but I haven't played very many videos rendered from Vegas either. Honestly, I have only done this once to date. Your render settings look very similar to mine when I did try it out. What I have noticed different is with your audio rendering. You are rendering to AC3? Your source audio is 2 channels and AC3 is a surround sound format. Is there any particular reason you are doing that?

JohnAsh wrote on 10/4/2019, 1:22 AM

j-v Now I have used these render settings a couple of times I am finding render times to be longer and it seems to be hogging my PC resources more. I wonder if it is not using my GPU (I have the AMD GPU set in Preferences, Video)? I'm not moaning, just making an observation. Also, I guess I can untick "Enable Progressive Download" as this is not needed?

j-v wrote on 10/4/2019, 3:05 AM

I wonder if it is not using my GPU (I have the AMD GPU set in Preferences, Video)?

I don't know because I use the NVenc of my Nvidia GPU that renders very fast 4-6 times faster than without GPU.
Maybe you can show us your possible options for that template.

JohnAsh wrote on 10/4/2019, 5:28 AM

OK. Now that I've found there's a box in the video settings of the 'render as' setup to select my AMD GPU, wow, what a difference. I also unticked "Progressive Download" and it rendered in about 45 minutes instead of 8 hours!! However, on looking more carefully at the quality of the video, I am finding motion to be a little jerky. I'm going to play around with the settings to see if I can improve that.

j-v wrote on 10/4/2019, 6:28 AM

I am finding motion to be a little jerky.

Are you sure to have in the customized template set the fieldorder to "upperfield first"?

JohnAsh wrote on 10/4/2019, 9:22 AM

Are you sure to have in the customized template set the fieldorder to "upperfield first"?

Yes I can confirm that "upperfield first" is set. I have upped the bitrate and motion is much smoother but now the files are very big!