Removed Quicktime now can't read stitched mp4's

3d87c4 wrote on 4/22/2016, 7:22 PM
I'm using a pair of Kodak SP360 cameras and their stitching software to create 360 view clips (mp4 files). I edit them in Vegas then restore the 360 view meta data using YT/Googles 360VideoMetadataTool and upload them to YT.

I recently removed Quicktime and now the Vegas explorer won't let me preview the clips, add them to my project, or drag them to the time line.

I'm contacting Kodak to see whether their stitch program uses Quicktime in some way. In the meantime, does anyone have any suggestions here?

Is there a way to re-install Quicktime?

Del XPS 17 laptop

Processor    13th Gen Intel(R) Core(TM) i9-13900H   2.60 GHz
Installed RAM    32.0 GB (31.7 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    Touch support with 10 touch points

Edition    Windows 11 Pro
Version    22H2
Installed on    ‎6/‎8/‎2023
OS build    22621.1848
Experience    Windows Feature Experience Pack 1000.22642.1000.0

NVIDIA GeForce RTX 4070 Laptop GPU
Driver Version: 31.0.15.2857
8GB memory
 

Comments

3d87c4 wrote on 4/22/2016, 7:31 PM
Just tried opening a previous Vegas 360 view project and am getting this

Del XPS 17 laptop

Processor    13th Gen Intel(R) Core(TM) i9-13900H   2.60 GHz
Installed RAM    32.0 GB (31.7 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    Touch support with 10 touch points

Edition    Windows 11 Pro
Version    22H2
Installed on    ‎6/‎8/‎2023
OS build    22621.1848
Experience    Windows Feature Experience Pack 1000.22642.1000.0

NVIDIA GeForce RTX 4070 Laptop GPU
Driver Version: 31.0.15.2857
8GB memory
 

3d87c4 wrote on 4/22/2016, 7:59 PM
Installed Quicktime 7.7.9 from Apple & everything seems to be working again.



Del XPS 17 laptop

Processor    13th Gen Intel(R) Core(TM) i9-13900H   2.60 GHz
Installed RAM    32.0 GB (31.7 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    Touch support with 10 touch points

Edition    Windows 11 Pro
Version    22H2
Installed on    ‎6/‎8/‎2023
OS build    22621.1848
Experience    Windows Feature Experience Pack 1000.22642.1000.0

NVIDIA GeForce RTX 4070 Laptop GPU
Driver Version: 31.0.15.2857
8GB memory
 

NormanPCN wrote on 4/22/2016, 10:01 PM
Those "mp4" files may have actually been Quicktime files with an mp4 extension. Vegas does look at file header specifics when identifying a specific file type. Looking at a MediaInfo report is a easy way to detect this if you care about such things.
3d87c4 wrote on 4/22/2016, 10:33 PM
Yes, thanks,I suspect something like that and have contacted Kodak to ask.

Can you recommend a safe place to download the MediaInfo utility? I don't want to install a lot of extra stuff too...

Del XPS 17 laptop

Processor    13th Gen Intel(R) Core(TM) i9-13900H   2.60 GHz
Installed RAM    32.0 GB (31.7 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    Touch support with 10 touch points

Edition    Windows 11 Pro
Version    22H2
Installed on    ‎6/‎8/‎2023
OS build    22621.1848
Experience    Windows Feature Experience Pack 1000.22642.1000.0

NVIDIA GeForce RTX 4070 Laptop GPU
Driver Version: 31.0.15.2857
8GB memory
 

3d87c4 wrote on 4/23/2016, 11:46 PM
Thanks.

I installed it and ran it on one of the files Vegas was rejecting:



Del XPS 17 laptop

Processor    13th Gen Intel(R) Core(TM) i9-13900H   2.60 GHz
Installed RAM    32.0 GB (31.7 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    Touch support with 10 touch points

Edition    Windows 11 Pro
Version    22H2
Installed on    ‎6/‎8/‎2023
OS build    22621.1848
Experience    Windows Feature Experience Pack 1000.22642.1000.0

NVIDIA GeForce RTX 4070 Laptop GPU
Driver Version: 31.0.15.2857
8GB memory
 

john_dennis wrote on 4/24/2016, 2:22 AM
3d87c4, you don't have to post pictures of the Mediainfo output. Within Mediainfo, Select View / Text and you'll be able to copy plain text from the screen and post it here without external links.

You may be stuck with Quicktime in this case.

My main system:
Motherboard: ASUS ProArt Z790-CREATOR WIFI
CPU: Intel Core i9-13900K - Core i9 13th Gen Raptor Lake 24-Core (8P+16E) P-core Base Frequency: 3.0 GHz E-core Base Frequency: 2.2 GHz LGA 1700 125W Intel UHD Graphics 770 Desktop Processor - BX8071513900K
GPU: Currently intel on-die video adapter
RAM: CORSAIR Vengeance 64GB (2 x 32GB) 288-Pin PC RAM DDR5 5600 (PC5 44800) Desktop Memory Model CMK64GX5M2B5600C40
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Power supply: SeaSonic SS-750KM3 750W 80 PLUS GOLD Certified Full Modular Active PFC Power Supply
Drive Bay: Kingwin KF-256-BK 2.5" and 3.5" Trayless Hot Swap Rack with USB 3
Sound card: Realtek S1220A on motherboard. Recording done on another system.
Primary Monitor: ASUS ProArt 31.5" 1440p HDR10 Monitor PA328QV
O/S: Windows 10 Pro 10.0.19045 Build 19045
Camera: Sony RX10 Model IV

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NormanPCN wrote on 4/24/2016, 4:53 PM
That file is standard MP4.

Vegas does not support the old MPEG-4 simple, ASP or Xvid/Divx codecs. It knows Quicktime does and if you have Qt installed it will let Quicktime do the decode for those codecs.
3d87c4 wrote on 4/24/2016, 5:35 PM
Thank you John...I wasn't quite sure how to share that...I saw the text option, but it didn't sink in at the time.

And thank you again, Norman, for the MediaInfo tool. I'll pass this info along to Kodak if they reply to my email.

Del XPS 17 laptop

Processor    13th Gen Intel(R) Core(TM) i9-13900H   2.60 GHz
Installed RAM    32.0 GB (31.7 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    Touch support with 10 touch points

Edition    Windows 11 Pro
Version    22H2
Installed on    ‎6/‎8/‎2023
OS build    22621.1848
Experience    Windows Feature Experience Pack 1000.22642.1000.0

NVIDIA GeForce RTX 4070 Laptop GPU
Driver Version: 31.0.15.2857
8GB memory
 

Steve_Rhoden wrote on 4/25/2016, 6:14 AM
Save yourself the hassle and the confusion, and reinstall Quicktime.
There is NO current alternative for the many benefit it offers on an editing system.
Just in case, one can easily block it with a firewall tool from internet/online interference,
That's what i do...
3d87c4 wrote on 4/27/2016, 1:31 AM
Yeah, I reinstalled it.

Del XPS 17 laptop

Processor    13th Gen Intel(R) Core(TM) i9-13900H   2.60 GHz
Installed RAM    32.0 GB (31.7 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    Touch support with 10 touch points

Edition    Windows 11 Pro
Version    22H2
Installed on    ‎6/‎8/‎2023
OS build    22621.1848
Experience    Windows Feature Experience Pack 1000.22642.1000.0

NVIDIA GeForce RTX 4070 Laptop GPU
Driver Version: 31.0.15.2857
8GB memory