Snapshot Not Working

GarrettMJKD wrote on 5/22/2023, 3:10 AM

Vegas pro 20 Build 403

"Save Snapshot to File" no longer works. Vegas just sits there unresponsive until I summon the task manager to kill it.

No bueno!

I've sent the crash reports but I can't be the first to notice this.

Comments

walter-i. wrote on 5/22/2023, 3:17 AM

Works as expected here.
Maybe it helps to perform a reset?
https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

RogerS wrote on 5/22/2023, 3:41 AM

Odd, can't replicate that. Does it matter what kind of media is on the timeline? Any other clues? Can you paste in the addl. information from the crash report?

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with 31.0.101.4091 driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (driver 31.0.101.2115), dual internal SSD (256GB; 1TB), Windows 10 64 bit

Vegas 19.648
Vegas 20.270

VEGAS 4K "sample project" benchmark: https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark: https://forms.gle/eErJTR87K2bbJc4Q7

GarrettMJKD wrote on 5/22/2023, 4:27 AM

An actual 'my build is rampant" issue for once!? Lets see........

 

Hold the phone... Now that I try to grab the error report, seems not only is it working, it apparently decided to pop up on a different monitor than usual 😓

I don't usually have Vegas or it's windows on that monitor, outside of external previews... so hoping that was all there was to it. Will see, but I fear I may have jumped the gun on this one