Sony Vegas Pro 17 crashes when importing mp4 media.

hardin-w wrote on 9/24/2020, 3:40 AM

My Vegas Pro 17 crashes when importing audio-less (no sound/muted) mp4 videos. Vegas works fine with videos that have audio. How can I fix this? Why is my Vegas not supporting audio less videos? please help.

Screenshots-

Properties of video that imports properly (ones with audio)

Properties of video that causes crash (ones without audio)

The crash-

Pls help

Comments

Luca-Cattani wrote on 2/2/2021, 3:23 AM

Hi Hardin. I have your same problem. When I load a project with mp4 files or start to change something, sometimes quickly or after some interactions, Vegas freeze. And dead.

walter-i. wrote on 2/2/2021, 3:48 AM

Hi Hardin. I have your same problem.

Also with SONY Vegas Pro? Maybe it's because that?
https://www.vegascreativesoftware.info/de/forum/sony-vegas-vs-vegas--119881/

@hardin-w
If your version is legal and you need help, you need to provide full information: Start with B and C.
https://www.vegascreativesoftware.info/de/forum/important-information-required-to-help-you--110457/

@Luca-Cattani
Please open your own thread - there are no two identical situations - the hardware is too different for that, not to mention the installed software, drivers and settings.

RogerS wrote on 2/2/2021, 3:48 AM

@hardin-w What kind of file is the problem one? Did you shoot it or download it from somewhere? Use MediaInfo to answer. https://mediaarea.net/en/MediaInfo

@Luca-Cattani Please start your own thread. It isn't the same issue as this is a crash on import.

rock-c wrote on 2/2/2021, 9:10 PM