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RogerS wrote on 9/10/2023, 2:12 AM

Seems like a problem with this type of media. Can you share MediaInfo for it?

Marcal-Mateus wrote on 9/10/2023, 2:14 AM

Dexcon wrote on 9/10/2023, 2:27 AM

MediaInfo is a free app that provides a very detailed report on the media. Please see https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

The app can be download and installed fromhttps://mediaarea.net/en/MediaInfo

Marcal-Mateus wrote on 9/10/2023, 3:25 AM

ok, installed and now how does the program help me?

RogerS wrote on 9/10/2023, 3:26 AM

Go to the information tab and copy and paste in the details about your media.

Marcal-Mateus wrote on 9/10/2023, 3:35 AM

This

General
Complete name : D:\MINECRAFT GRAVAÇÃO MKV\2023-09-09 21-46-19.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 1.19 GiB
Duration : 31 min 32 s
Overall bit rate mode : Variable
Overall bit rate : 5 399 kb/s
Frame rate : 30.000 FPS
Writing application : Lavf59.16.100

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 31 min 32 s
Source duration : 31 min 32 s
Bit rate : 5 000 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 30.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.080
Stream size : 1.05 GiB (89%)
Source stream size : 1.10 GiB (93%)
Writing library : x264 core 164 r3095 baee400
Encoding settings : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=2 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=18 / lookahead_threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=60 / keyint_min=6 / scenecut=40 / intra_refresh=0 / rc_lookahead=10 / rc=cbr / mbtree=1 / bitrate=5000 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=5000 / vbv_bufsize=5000 / nal_hrd=none / filler=1 / ip_ratio=1.40 / aq=1:1.00
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
mdhd_Duration : 1892500
Codec configuration box : avcC

Audio #1
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 31 min 32 s
Bit rate mode : Variable
Bit rate : 2 090 b/s
Maximum bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 483 KiB (0%)
Title : adv_aac1
Default : Yes
Alternate group : 1

Audio #2
ID : 3
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 31 min 32 s
Bit rate mode : Variable
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 42.9 MiB (4%)
Title : adv_aac2
Default : No
Alternate group : 1

Audio #3
ID : 4
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 31 min 32 s
Bit rate mode : Variable
Bit rate : 2 090 b/s
Maximum bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 483 KiB (0%)
Title : adv_aac3
Default : No
Alternate group : 1

Audio #4
ID : 5
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 31 min 32 s
Bit rate mode : Variable
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 42.9 MiB (4%)
Title : adv_aac4
Default : No
Alternate group : 1

Grazie wrote on 9/10/2023, 5:45 AM

When I open a new project, insert the MP4 file, the image does not appear, I only hear the audio.I have already enabled the Quick time plugin, but it still does not work.

@Marcal-Mateus - You are not alone. That Codec mp4a-40-2 appears to be a bit of a monster. I just did a Google of it - stand well back.

3POINT wrote on 9/10/2023, 7:10 AM

Seems to be a screen grab of a videogame, always wondering that people use Vegaspro to edit such recordings.

Marcal-Mateus wrote on 9/10/2023, 10:20 AM

Seems to be a screen grab of a videogame, always wondering that people use Vegaspro to edit such recordings.

I use, I have always used, I have never had problems, it is a good editing program. And yes, I'm trying to edit several games of a video game to make cuts, yes in Vegas.

3POINT wrote on 9/10/2023, 10:32 AM

Seems to be a screen grab of a videogame, always wondering that people use Vegaspro to edit such recordings.

I use, I have always used, I have never had problems, it is a good editing program. And yes, I'm trying to edit several games of a video game to make cuts, yes in Vegas.

Before starting screen grabbing videogames, test which codec and settings are good editable in Vegas. I don't have any experience in this, but probably others here do.

Marcal-Mateus wrote on 9/10/2023, 11:37 AM

Seems to be a screen grab of a videogame, always wondering that people use Vegaspro to edit such recordings.

I use, I have always used, I have never had problems, it is a good editing program. And yes, I'm trying to edit several games of a video game to make cuts, yes in Vegas.

Before starting screen grabbing videogames, test which codec and settings are good editable in Vegas. I don't have any experience in this, but probably others here do.

Yeah, but that happened today, 4 days ago it was normal, some update has changed something.

j-v wrote on 9/10/2023, 12:18 PM

Are you able to show us a screenshot of the whole timeline when this is happening ?

Marcal-Mateus wrote on 9/10/2023, 5:09 PM

Are you able to show us a screenshot of the whole timeline when this is happening ?

There it is, I insert the video, then there is no preview, it is black, but the audio can be heard.

mark-y wrote on 9/10/2023, 6:08 PM

By "whole timeline," He means an uncropped image of the Vegas Graphic User Interface. The whole thing. Not just the Preview Area.

Marcal-Mateus wrote on 9/10/2023, 7:11 PM

I just can't see the preview, I hear the sounds, but there is no image and I have tried rendering and it renders but only sound. The screen goes black.

RogerS wrote on 9/10/2023, 7:15 PM

Can you share the settings you used to make this file in your capture software? If it's OBS there are ways to get it to work with VEGAS.

If you convert one of your files with ShutterEncoder to output codec h264 or editing codec ProRes does it play?

Failing that if you want to reset VEGAS sometimes that solves odd issues. https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

Marcal-Mateus wrote on 9/10/2023, 7:27 PM

Can you share the settings you used to make this file in your capture software? If it's OBS there are ways to get it to work with VEGAS.

If you convert one of your files with ShutterEncoder to output codec h264 or editing codec ProRes does it play?

Failing that if you want to reset VEGAS sometimes that solves odd issues. https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

the video configuration is above in details, thanks.

Marcal-Mateus wrote on 9/10/2023, 7:28 PM

Can you share the settings you used to make this file in your capture software? If it's OBS there are ways to get it to work with VEGAS.

If you convert one of your files with ShutterEncoder to output codec h264 or editing codec ProRes does it play?

Failing that if you want to reset VEGAS sometimes that solves odd issues. https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

the video configuration is above in details, thanks.

Another thing, it makes no sense to do that thing of reestablishing the configurations, because until 4 days ago it was working normally.

RogerS wrote on 9/10/2023, 7:37 PM

I see the MediaInfo. It tells me it's AVC, 30fps which should work. The folder name says MKV so I'm assuming this is a conversion? Would be helpful to see those settings.

Regarding a reset, I think that's exactly why you would do it- it worked before and no longer does.

Marcal-Mateus wrote on 9/10/2023, 7:57 PM

I see the MediaInfo. It tells me it's AVC, 30fps which should work. The folder name says MKV so I'm assuming this is a conversion? Would be helpful to see those settings.

Regarding a reset, I think that's exactly why you would do it- it worked before and no longer does.

No, the file is recorded in MP4, it is just the folder called MKV, which is for other things. It is recorded in MP4, I have not changed anything when recording, but when I take the file to Vegas that happens. I have installed the latest Quick Time, but I still can't see the image

EricLNZ wrote on 9/10/2023, 8:01 PM

because until 4 days ago it was working normally.

What has changed on your system since then? Graphic driver update? Windows update?

Former user wrote on 9/10/2023, 8:22 PM

It looks like it's auto building a cache, you must have turned that on accidentally. screen is black while building cache. Press cancel in the left hand bottom corner, and turn off the auto proxy creating settings in preferences. I don't know exactly where that is, don't use them, and don't have Vegas here.

FACT CHECKED: Not true, see post below

RogerS wrote on 9/10/2023, 9:05 PM

I think the "picas" are just the audio waveforms (sfk files). Proxies would be under preferences/ video but VP 21 doesn't automatically build those for HD footage.

Do the projects in my signature work? They are tested on many systems. If not I'd reset VEGAS.