NickHope wrote on 10/3/2019, 8:41 AM

Tagging the developer in case he has an idea: @JohnnyRoy

set wrote on 10/3/2019, 9:50 AM

Help answer: update to latest version of Ultimate S Pro 4.2.1


JohnnyRoy wrote on 10/10/2019, 11:02 AM

Thanks Nick and Set. Yea, I would say download the latest installer from our download page and reinstall. If that doesn't work, send us an email to our support and we'll figure it out together.


Ms._JT wrote on 10/12/2019, 1:36 PM

JohnnyRoy - I did download the latest version of Ultimate S when I moved to the new computer running Windows 10 but I am experiencing total freezes in Vegas 11 64 bit when I try to use any feature in Ultimate S and about 90% of the lower thirds do not display correctly in Vegas, 11, 12, and 14 64 bit. Still cannot get GrafPak 5 to display in any version of Vegas. I have sent an email to VASST support per your suggestion. Thank you for responding to my questions..