Unmanaged Exception (0xc0000005)

ash-g wrote on 9/6/2025, 4:31 PM

FIXED?: Vegas "Problem Report" window immediately pops up before project files finish loading.

  • Windows 11 Home Version    10.0.26100 Build 26100
  • System: Dell XPS 8930 x64 - BIOS Version/BIOS    Dell Inc. 1.1.28, 12/28/22
  • Processor: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz, 3000 Mhz, 8 Core(s), 8 Logical Processor(s)
  • Graphics: NVIDIA GeForce RTX 2060 SUPER Version 576.83
  • Vegas 17.0 (Build 455) [Preferences:] GPU Acceleration of video processing: NVIDIA; Licensed copy

Started happening yesterday, I didn't manually run any updates until after the issue started happening; those didn't fix the issue, so tried rolling back but alas nothing. sfc /scannow, DISM /Online didn't fix.

Using Display Driver Uninstaller (DDU) v18.1.3.1 and choosing "GPU - NVIDIA" -> Clean and restart makes it so that for a brief period (minute or two) I can fully open projects as normal and continue working on them indefinitely (at least until Vegas crashes; when I reopen the project it gives the same error unless I restart the PC and run DDU again). I attempted running the "GPU - All GPUs" option in DDU as well in safe mode, and same thing happens of it only fixing the issue for a cpl mins.

Here's the problem details/ extra information:

Extra Information
   File:                C:\Users\user\AppData\Local\VEGAS Pro\17.0\fileio_x64.log
   File:                C:\Users\user\AppData\Local\VEGAS Pro\17.0\dx_video_grovel_x64.log
   File:                C:\Users\user\AppData\Local\VEGAS Pro\17.0\svfx_video_grovel_x64.log
   File:                C:\Users\user\AppData\Local\VEGAS Pro\17.0\ocio_x64.log
   File:                C:\Users\user\AppData\Local\VEGAS Pro\17.0\dx_grovel_x64.log
   File:                C:\Users\user\AppData\Local\VEGAS Pro\17.0\vst_grovel.log
   File:                C:\Users\user\AppData\Local\VEGAS Pro\17.0\gpu_video_x64.log
   File:                D:\Downloads\YT\Videos\shorts.veg

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 17.0 (Build 455)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\WINDOWS\system32\DriverStore\FileRepository\nvdd.inf_amd64_68eaccc0043250f5\nvcuda64.dll
   Fault Address:       0x00007FFF75EA648D
   Fault Offset:        0x000000000019648D

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 17.0\vegas170.exe
   Process Version:     Version 17.0 (Build 455)
   Process Description: VEGAS Pro
   Process Image Date:  2021-04-29 (Thu Apr 29) 09:39:12

I tried downloading the trial version of Vegas 22.0 to try and see if they'd open up. It gives the same error but lists some different files in the "Extra Information":

Extra Information
   File:                C:\Users\user\AppData\Local\VEGAS Pro\22.0\gpu_video_x64.log
   File:                C:\Users\user\AppData\Local\VEGAS Pro\22.0\fileio_x64.log
   File:                C:\Users\user\AppData\Local\VEGAS Pro\22.0\persist.prefs
   File:                
   File:                C:\Users\user\AppData\Local\VEGAS Pro\22.0\dx_video_grovel_x64.log
   File:                C:\Users\user\AppData\Local\VEGAS Pro\22.0\svfx_video_grovel_x64.log
   File:                C:\Users\user\AppData\Local\VEGAS Pro\22.0\ocio_x64.log
   File:                C:\Users\user\AppData\Local\VEGAS Pro\22.0\dx_grovel_x64.log
   File:                C:\Users\user\AppData\Local\VEGAS Pro\22.0\vst_grovel.log
   File:                C:\Users\user\AppData\Local\VEGAS Pro\22.0\vegas_script_x64.log
   File:                C:\Users\user\AppData\Local\VEGAS Pro\22.0\hub.log
   File:                D:\Downloads\YT\Videos\shorts.veg

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 22.0 (Build 250)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\WINDOWS\system32\DriverStore\FileRepository\nvdd.inf_amd64_68eaccc0043250f5\nvcuda64.dll
   Fault Address:       0x00007FFF4E69648D
   Fault Offset:        0x000000000019648D

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 22.0\vegas220.exe
   Process Version:     Version 22.0 (Build 250)
   Process Description: VEGAS Pro
   Process Image Date:  2025-04-29 (Tue Apr 29) 22:59:48

One YouTube video with a quite positive like/dislike ratio said to replace the .dll file that is listed as the "Fault Module", in my case nvcuda64.dll . Had to enable "Take Ownership" in the right-click menu to be able to overwrite it with a copy downloaded from dllme, and this actually seems to have worked, (even after restart) but not sure if this is the best way to fix this? Figured I would post what I went through anyways for future reference/others to find.

Comments

Howard-Vigorita wrote on 9/7/2025, 4:17 PM

It might be best to report what you did to Nvidia support so they can incorporate the fix into driver updates. Until they do that, you may have to repeat what you did every time you update their drivers.