V23 CRASH when clicking under bottom track

Chris021 wrote on 9/20/2025, 10:59 AM

Hello,

I have many V23 app crash by clicking under the last track to move the cursor when reading.
I've NEVER had this issue with V19.

Informations in signature, tell me if you need other informations.

Vegas Pro 23 (278) - Vegas Pro 19
HP Z2 Tower G9 Workstation
Windows 10 Pro 64bits, Version 10.0.19045 (Build 19045)
Intel Core i9-12900K, RAM 32Gb DDR5
NVIDIA GeForce RTX 3060 12Gb GDDR6
NVIDIA Driver : 14/08/2024 Version 32.0.15.6094
GPU Acceleration : Optimal - NVIDIA GeForce RTX 3060
Hardware Decoder : Auto - NVIDIA GeForce RTX 3060
Video files : Panasonic G9 - Honor 200 Pro

Comments

Reyfox wrote on 9/20/2025, 11:11 AM

Thanks for creating a separate post. This way, things won't get lost with a lot of different posts reporting different issues.

Can you provide a typical timeline when it happens, screenshot? Does this happen with every project timeline?

All my videos are from my Panasonic G9. From 1080HD to 10bit 4:2:2 MOV 4K files. Never ever an issue.

 

 

Last changed by Reyfox on 9/20/2025, 11:13 AM, changed a total of 1 times.

Newbie😁

Vegas Pro 22 B250 (VP18-21 also installed)

Win 11 Pro

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.5.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

Boris FX Continuum Complete 2025.5.1, Newblue FX Total FX360, Ignite Pro V5

vasile-hertely wrote on 9/20/2025, 8:06 PM

 

Chris021@ I confirm! Vegas version 23 is a disaster! I've been struggling for hours to do something simple (open two projects and copy from one to the other) and it doesn't work! I wait 15 minutes for it to open!

20 minutes, and it still hasn't just now copied, but it doesn't do anything anymore, completely blocked. For over 8 hours I haven't been able to copy a part of one project to another!

EricLNZ wrote on 9/20/2025, 8:28 PM

@vasile-hertely Your problems are different to the subject of this thread so please start a new thread.

Also please provide some info on your system so others may try to help you with your disastrous situation.

Chris021 wrote on 9/21/2025, 4:45 AM

Can you provide a typical timeline when it happens, screenshot? Does this happen with every project timeline?

All my videos are from my Panasonic G9. From 1080HD to 10bit 4:2:2 MOV 4K files. Never ever an issue.

It happens randomly in all my projects. 1080p project with Panasonic G9 4K 8bit 30fps MOV files.

How do you want me to provide the timeline ?

 

Last changed by Chris021 on 9/21/2025, 4:46 AM, changed a total of 2 times.

Vegas Pro 23 (278) - Vegas Pro 19
HP Z2 Tower G9 Workstation
Windows 10 Pro 64bits, Version 10.0.19045 (Build 19045)
Intel Core i9-12900K, RAM 32Gb DDR5
NVIDIA GeForce RTX 3060 12Gb GDDR6
NVIDIA Driver : 14/08/2024 Version 32.0.15.6094
GPU Acceleration : Optimal - NVIDIA GeForce RTX 3060
Hardware Decoder : Auto - NVIDIA GeForce RTX 3060
Video files : Panasonic G9 - Honor 200 Pro

EricLNZ wrote on 9/21/2025, 5:12 AM

@Chris021

How do you want me to provide the timeline ?

Screenshot. Save as jpg and post here.

Chris021 wrote on 9/21/2025, 5:31 AM

Vegas Pro 23 (278) - Vegas Pro 19
HP Z2 Tower G9 Workstation
Windows 10 Pro 64bits, Version 10.0.19045 (Build 19045)
Intel Core i9-12900K, RAM 32Gb DDR5
NVIDIA GeForce RTX 3060 12Gb GDDR6
NVIDIA Driver : 14/08/2024 Version 32.0.15.6094
GPU Acceleration : Optimal - NVIDIA GeForce RTX 3060
Hardware Decoder : Auto - NVIDIA GeForce RTX 3060
Video files : Panasonic G9 - Honor 200 Pro

Reyfox wrote on 9/21/2025, 1:04 PM

@Chris021 just a question in general. Why do you capture 4K 8bit in MOV and not MP4?

Looking at your screenshot (thank you), how long is the timeline project? Again, all my projects are created from photos/video from my G9.

@vasile-hertely don't hijack a thread that has nothing to do with your issues. If you have issues, create your own thread, be precise with the information from the POST, including "B" and "C". This is a user forum. If you want to express your displeasure, why not write Magix directly?

Oh, and your user profile is blank. How about adding your computer specs to your Signature.

Last changed by Reyfox on 9/21/2025, 1:05 PM, changed a total of 1 times.

Newbie😁

Vegas Pro 22 B250 (VP18-21 also installed)

Win 11 Pro

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.5.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

Boris FX Continuum Complete 2025.5.1, Newblue FX Total FX360, Ignite Pro V5

Chris021 wrote on 9/21/2025, 1:27 PM

I don't know why I use MOV. Does it matter?

Vegas Pro 23 (278) - Vegas Pro 19
HP Z2 Tower G9 Workstation
Windows 10 Pro 64bits, Version 10.0.19045 (Build 19045)
Intel Core i9-12900K, RAM 32Gb DDR5
NVIDIA GeForce RTX 3060 12Gb GDDR6
NVIDIA Driver : 14/08/2024 Version 32.0.15.6094
GPU Acceleration : Optimal - NVIDIA GeForce RTX 3060
Hardware Decoder : Auto - NVIDIA GeForce RTX 3060
Video files : Panasonic G9 - Honor 200 Pro

Reyfox wrote on 9/21/2025, 1:49 PM

@Chris021, mp4 might be easier on your computer to edit. The 10bit 422 videos are MOV though.

Last changed by Reyfox on 9/21/2025, 1:52 PM, changed a total of 1 times.

Newbie😁

Vegas Pro 22 B250 (VP18-21 also installed)

Win 11 Pro

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.5.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

Boris FX Continuum Complete 2025.5.1, Newblue FX Total FX360, Ignite Pro V5