Vegas 16.0 build 424 Crashes on hitting render as button

X_338 wrote on 4/26/2022, 10:56 PM

Recently I replaced the display card and power supply, after the replacement I found the following problem with vegas16.

Extra Information
File: C:\Users\MELVIN\AppData\Local\VEGAS Pro\16.0\dx_video_grovel_x64.log
File: C:\Users\MELVIN\AppData\Local\VEGAS Pro\16.0\svfx_video_grovel_x64.log
File: C:\Users\MELVIN\AppData\Local\VEGAS Pro\16.0\ocio_x64.log
File: C:\Users\MELVIN\AppData\Local\VEGAS Pro\16.0\dx_grovel_x64.log
File: C:\Users\MELVIN\AppData\Local\VEGAS Pro\16.0\gpu_video_x64.log

Problem Description
Application Name: VEGAS Pro
Application Version: Version 16.0 (Build 424)
Problem: Unmanaged Exception (0xe0434352)
Fault Module: C:\WINDOWS\System32\KERNELBASE.dll
Fault Address: 0x00007FFF8C37474C
Fault Offset: 0x000000000004474C

Fault Process Details
Process Path: C:\Program Files\VEGAS\VEGAS Pro 16.0\vegas160.exe
Process Version: Version 16.0 (Build 424)
Process Description: VEGAS Pro
Process Image Date: 2019-04-17 (Wed Apr 17) 16:45:24

I knew it was because the driver for the graphics card was not compatible with Vegas 16, so I reinstalled and upgraded the driver version, but vegas 16 still crashed the same way.
btw, my windows version is Windows 11 and my graphic card is Nvidia Geforce GTX 1050Ti

Comments

j-v wrote on 4/27/2022, 4:06 AM

@X_338
What number is that new driver version?

Former user wrote on 4/27/2022, 4:16 AM

@X_338 Hi, can you go to your icon at the top, click it - My Profile, & fill in your Signature with your Vegas version, Windows version & system specs, full name of CPU, GPU, & amount of RAM etc. this will then show at the bottom of the comments & will help people help you 👍 (see mine & other peoples at the bottom of comments) thanks.

X_338 wrote on 4/27/2022, 8:02 PM

@X_338
What number is that new driver version?

My latest Nvidia Graphic driver version is 512.59 Studio Driver

X_338 wrote on 4/27/2022, 8:15 PM

@X_338 Hi, can you go to your icon at the top, click it - My Profile, & fill in your Signature with your Vegas version, Windows version & system specs, full name of CPU, GPU, & amount of RAM etc. this will then show at the bottom of the comments & will help people help you 👍 (see mine & other peoples at the bottom of comments) thanks.

you can check my profile now.

fr0sty wrote on 4/27/2022, 9:32 PM

Try this...

Open VEGAS

Start a new project. It is important that you do not let a previously existing project load.

Drop any piece of media on the timeline, I use generated media.

Select "Render As" You should see the dialog box appear.

Close the Render As dialog box.

Open the project you were trying to render.

Click Render As

It should launch the dialog without crashing this time.

X_338 wrote on 4/27/2022, 9:45 PM

Try this...

Open VEGAS

Start a new project. It is important that you do not let a previously existing project load.

Drop any piece of media on the timeline, I use generated media.

Select "Render As" You should see the dialog box appear.

Close the Render As dialog box.

Open the project you were trying to render.

Click Render As

It should launch the dialog without crashing this time.

still crash

fr0sty wrote on 4/28/2022, 10:49 AM

Windows System 32 errors are indicative of something wrong with your windows install, so maybe start your search outside of VEGAS.

bvideo wrote on 4/28/2022, 2:57 PM

Kernelbase.dll is the way an application accesses operations protected by the kernel. An error there is most likely an application error, either in the app itself or libraries used by the app.

"Render As" triggers an enumeration of the codecs installed on your system even before the dialog is displayed. Any potentially error-prone codecs installed on your system?

X_338 wrote on 4/28/2022, 10:23 PM

Windows System 32 errors are indicative of something wrong with your windows install, so maybe start your search outside of VEGAS.

I also think it may be a Windows installation problem...Is there any way to solve the Vegas Pro crash without Windows clean boot?

X_338 wrote on 4/28/2022, 10:25 PM

Kernelbase.dll is the way an application accesses operations protected by the kernel. An error there is most likely an application error, either in the app itself or libraries used by the app.

"Render As" triggers an enumeration of the codecs installed on your system even before the dialog is displayed. Any potentially error-prone codecs installed on your system?

I didn''t install any error-prone codecs on my System...

fr0sty wrote on 4/28/2022, 11:11 PM

When you tried my workaround, did it crash on the first step, when you hit "render as" in a new project with any random piece of media on the timeline? Or did it crash when you tried to re-open the render as dialog in your project?

(the only reason we drop media on the timeline in that first workaround step is so that the "render as" option is enabled, it's greyed out otherwise)

X_338 wrote on 4/28/2022, 11:50 PM

When you tried my workaround, did it crash on the first step, when you hit "render as" in a new project with any random piece of media on the timeline? Or did it crash when you tried to re-open the render as dialog in your project?

(the only reason we drop media on the timeline in that first workaround step is so that the "render as" option is enabled, it's greyed out otherwise)

my Vegas pro crash on the first step when I hit ""render as" in a new project with any random piece of media on the timeline.

john_dennis wrote on 4/29/2022, 12:28 AM

@X_338

"I also think it may be a Windows installation problem..."

When I looked at your post history, I found you've complained of more system related failures than anyone would reasonably expect. I don't think your Windows system is clean.

"Is there any way to solve the Vegas Pro crash without Windows clean boot?"

You don't have to wipe your boot drive to clean up Windows. The 38,000 ft. view.

Back up your system image so that when your screw it up you'll be able to get back to the sorry place you are now. Start here: https://answers.microsoft.com/en-us/windows/forum/all/how-to-create-a-system-image-in-windows-10/84fa6683-e3ac-4e93-9139-368af9267869
Download the latest Windows 10 installation files and Create Windows 10 installation media: https://www.microsoft.com/en-us/software-download/windows10
From your current Windows Desktop, run the Windows installation exe file that you just downloaded.
Do a Windows system repair/upgrade. Essentially you're doing a Windows in-place upgrade.

Full Disclosure

Though all my systems are in-place upgrades from pristine Windows 7 systems, that's not the way ole Bocephus would do it. I have system images of systems that work. If I had your problem, I'd just fall back to a system image that worked.
All my advice comes with a double your money back guarantee.

X_338 wrote on 4/29/2022, 12:51 AM

@X_338

"I also think it may be a Windows installation problem..."

When I looked at your post history, I found you've complained of more system related failures than anyone would reasonably expect. I don't think your Windows system is clean.

"Is there any way to solve the Vegas Pro crash without Windows clean boot?"

You don't have to wipe your boot drive to clean up Windows. The 38,000 ft. view.

Back up your system image so that when your screw it up you'll be able to get back to the sorry place you are now. Start here: https://answers.microsoft.com/en-us/windows/forum/all/how-to-create-a-system-image-in-windows-10/84fa6683-e3ac-4e93-9139-368af9267869

Download the latest Windows 10 installation files and Create Windows 10 installation media: https://www.microsoft.com/en-us/software-download/windows10

From your current Windows Desktop, run the Windows installation exe file that you just downloaded.

Do a Windows system repair/upgrade. Essentially you're doing a Windows in-place upgrade.

Full Disclosure

Though all my systems are in-place upgrades from pristine Windows 7 systems, that's not the way ole Bocephus would do it. I have system images of systems that work. If I had your problem, I'd just fall back to a system image that worked.

All my advice comes with a double your money back guarantee.

If I upgrade my Windows 10 OS to 11...does it cause the Vegas crash?

Dexcon wrote on 4/29/2022, 1:22 AM

If I upgrade my Windows 10 OS to 11...does it cause the Vegas crash?

In both your original post above and in your signature, you've said that your computer's OS is Windows 11. And you have mentioned Windows 11 being your computer's OS in another post involving a possible Windows 11 problem: https://www.vegascreativesoftware.info/us/forum/vegas-pro-16-build-424-unmanaged-exception-0xe0434352-on-windows-11--133686/ As walter-i commented in that thread:

If you read this forum on the subject of Windows 11, you'll see that it works well for some, and not for some. As is often the case, it comes down to one setting or another. Finding them is sometimes difficult.

As yet, Vegas Pro 19 does not officially support Windows 11; consequently, I am not upgrading my edit desktop computer to Windows 11 until an update is released in which Windows 11 support becomes 'official'. Whether that will affect Vegas Pro 16, 17 and 18 installations on that computer in any way is another thing.

X_338 wrote on 4/29/2022, 2:28 AM

My conclusion is reinstall Windows 10...and Back up my new system image.😀😀

walter-i. wrote on 4/29/2022, 2:49 AM

My conclusion is reinstall Windows 10...and Back up my new system image.😀😀

@X_338
Glad you're following @Dexcon's advice.
A house can only stand well on good foundations - and software can only run well on a clean operating system.

walter-i. wrote on 4/30/2022, 3:33 AM

@X_338
Please mark @Dexcon contribution as solution - I only confirmed him in his opinion and don't want to adorn myself with other's feathers.