Vegas 23 instant crash, no render

Benedek-Jakab wrote on 1/23/2026, 2:54 PM

Hey there,

I purchased Vegas 23 a week ago and I am absolutely dissatisfied with it. So far it is really unstable, crashing in every 20 minutes or so.

Now (after rendering a video) I can't render another, because it does not start the process, instead it crashes and caused and I got the blue screen of death, after suddenly it started eating 30 gb ram out of nowhere. :)

What could be the solution to this case?

here is the report I got after a few tries:

Extra Information
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\gpu_video_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\fileio_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\persist.prefs
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\fileio_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\dx_video_grovel_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\svfx_video_grovel_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\ocio_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\dx_grovel_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\vst_grovel.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\vegas_script_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\hub.log
   File:                D:\Untitled.veg

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 23.0 (Build 302)
   Problem:             Unmanaged Exception (0x00000000)
   Fault Module:        C:\Program Files\VEGAS\VEGAS Pro 23.0\FileIO Plug-Ins\mxcompoundplug\dp4.dec.video.intel.dll
   Fault Address:       0x00007FFE141827EF
   Fault Offset:        0x00000000000227EF

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 23.0\vegas230.exe
   Process Version:     Version 23.0 (Build 302)
   Process Description: VEGAS Pro
   Process Image Date:  2025-09-27 (Sat Sep 27) 00:42:20
 

Comments

Benedek-Jakab wrote on 1/23/2026, 3:00 PM

I am starting to get insanely furious, as I have to do a work due tonight.

andyrpsmith wrote on 1/24/2026, 4:33 AM

Not enough information to help here. Never seen this error related to dp4.dec.video.intel,dll. Post some info on your hardware and media being used (use media.info free utility).

Last changed by andyrpsmith on 1/24/2026, 4:33 AM, changed a total of 1 times.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

3POINT wrote on 1/24/2026, 4:57 AM

@Benedek-Jakab a "blue screen of death" means normally there's something wrong with your hardware. Maybe by overheating during rendering.

andyrpsmith wrote on 1/24/2026, 5:11 AM

You might try updating your intel video driver via the intel driver support page, it will find the correct driver for your system.
https://dsadata.intel.com/installer

Last changed by andyrpsmith on 1/24/2026, 5:14 AM, changed a total of 1 times.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

Dexcon wrote on 1/24/2026, 5:37 AM

I wonder if this is a continuation of crash issues that the OP had in VP19 and VP23 in the OP's last recent post - though with a different fault module this time. At least in that post there is information about the OP's media (HEVC) and capture devices, MediaInfo report, GPU and other possibly important information.

https://www.vegascreativesoftware.info/us/forum/vegas-19-hevc-not-working-immediate-crash--150265/

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition; Samsung S23 Ultra smart phone

Installed: Vegas Pro 13, 15, 16, 17, 18, 19, 20, 21, 22 & 23, HitFilm Pro 2021.3, DaVinci Resolve Studio 20.3, BCC 2026, Mocha Pro 2026, NBFX TotalFX 7, Neat NR 6, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 12, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11 25H2

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

andyrpsmith wrote on 1/24/2026, 7:36 AM

Nothing much about the system other than Intel Arc B580 GPU.
 

Key Codec Capabilities

AV1: Full hardware encode and decode support.

HEVC (H.265): Full support for 8-bit, 10-bit, and 12-bit (decode) 4:2:0, 4:2:2, and 4:4:4.

AVC (H.264): Full hardware encode/decode.

VP9: Full hardware decode/encode.

Specialty Support: 10-bit 4:2:2 HEVC encoding/decoding, and specialized Screen Content Coding (SCC). 

Here is a more detailed look at the decoding and encoding abilities of the B580:
www.intel.com/content/us/en/support/articles/000098345/graphics.html

Maybe @Benedek-Jakab should look in this file to see what it tells us about how Vegas sees the video card:
C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\gpu_video_x64.log

Last changed by andyrpsmith on 1/24/2026, 7:56 AM, changed a total of 5 times.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

Benedek-Jakab wrote on 1/26/2026, 9:48 AM

Nothing much about the system other than Intel Arc B580 GPU.
 

Key Codec Capabilities

AV1: Full hardware encode and decode support.

HEVC (H.265): Full support for 8-bit, 10-bit, and 12-bit (decode) 4:2:0, 4:2:2, and 4:4:4.

AVC (H.264): Full hardware encode/decode.

VP9: Full hardware decode/encode.

Specialty Support: 10-bit 4:2:2 HEVC encoding/decoding, and specialized Screen Content Coding (SCC). 

Here is a more detailed look at the decoding and encoding abilities of the B580:
www.intel.com/content/us/en/support/articles/000098345/graphics.html

Maybe @Benedek-Jakab should look in this file to see what it tells us about how Vegas sees the video card:
C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\gpu_video_x64.log

Hey there,

this is the log:

INFO 2026-01-23 22:21:22 *** Start of GPU-accelerated video processing log ***
INFO 2026-01-23 22:21:22 VEGAS Pro 23.0
INFO 2026-01-23 22:21:22 Version 23.0 (Build 302)
INFO 2026-01-23 22:21:22 
INFO 2026-01-23 22:21:22 [system device log] **************************************************************************************
INFO 2026-01-23 22:21:22 [system device log] 
INFO 2026-01-23 22:21:22 [system device log] -- Intel(R) Arc(TM) B580 Graphics --
INFO 2026-01-23 22:21:22 [system device log] MX ID: 0x6aed48
INFO 2026-01-23 22:21:22 [system device log] DXGI description: Intel(R) Arc(TM) B580 Graphics
INFO 2026-01-23 22:21:22 [system device log] LUID: 0x0:0x6aed48
INFO 2026-01-23 22:21:22 [system device log] Vendor: 0x8086
INFO 2026-01-23 22:21:22 [system device log] ID/SubSys/Rev: 0xe20b, 0x11008086, 0x0
INFO 2026-01-23 22:21:22 [system device log] Memory: 11.828 / 0 / 15.572 GB (video/system/shared)
INFO 2026-01-23 22:21:22 [system device log] Flags: 0
INFO 2026-01-23 22:21:22 [system device log] 
INFO 2026-01-23 22:21:22 [system device log] 
INFO 2026-01-23 22:21:22 [system device log] -- AMD Radeon(TM) Graphics --
INFO 2026-01-23 22:21:22 [system device log] MX ID: 0x12654
INFO 2026-01-23 22:21:22 [system device log] DXGI description: AMD Radeon(TM) Graphics
INFO 2026-01-23 22:21:22 [system device log] LUID: 0x0:0x12654
INFO 2026-01-23 22:21:22 [system device log] Vendor: 0x1002
INFO 2026-01-23 22:21:22 [system device log] ID/SubSys/Rev: 0x164e, 0x88771043, 0xc3
INFO 2026-01-23 22:21:22 [system device log] Memory: 0.47448 / 0 / 15.572 GB (video/system/shared)
INFO 2026-01-23 22:21:22 [system device log] Flags: 0
INFO 2026-01-23 22:21:22 [system device log] 
INFO 2026-01-23 22:21:22 [system device log] 
INFO 2026-01-23 22:21:22 [system device log] -- Microsoft WARP device --
INFO 2026-01-23 22:21:22 [system device log] MX ID: 0x12620
INFO 2026-01-23 22:21:22 [system device log] DXGI description: Microsoft Basic Render Driver
INFO 2026-01-23 22:21:22 [system device log] LUID: 0x0:0x12620
INFO 2026-01-23 22:21:22 [system device log] Vendor: 0x1414
INFO 2026-01-23 22:21:22 [system device log] ID/SubSys/Rev: 0x8c, 0x0, 0x0
INFO 2026-01-23 22:21:22 [system device log] Memory: 0 / 0 / 15.572 GB (video/system/shared)
INFO 2026-01-23 22:21:22 [system device log] Flags: 2
INFO 2026-01-23 22:21:22 [system device log] 
INFO 2026-01-23 22:21:22 [system device log] **************************************************************************************
INFO 2026-01-23 22:21:22 OpenGL_Initialize
INFO 2026-01-23 22:21:23 GLEW Init OK
INFO 2026-01-23 22:21:23 WGLEW Init OK
INFO 2026-01-23 22:21:23 GLC: 0000000000010000
INFO 2026-01-23 22:21:23 GL 10-bit Available: FALSE
INFO 2026-01-23 22:21:23 GL 10-bit Pixel Format Index: 0
INFO 2026-01-23 22:21:23 GL_VENDOR: Intel
INFO 2026-01-23 22:21:23 GL_RENDERER: Intel(R) Arc(TM) B580 Graphics
INFO 2026-01-23 22:21:23 GL_VERSION: 4.6.0 - Build 32.0.101.8331
INFO 2026-01-23 22:21:23 Dib_OpenGL Init OK
INFO 2026-01-23 22:21:23 
INFO 2026-01-23 22:21:23 OpenCL_Initialize
INFO 2026-01-23 22:21:23 Platforms: 2
INFO 2026-01-23 22:21:23 Platform: 0
INFO 2026-01-23 22:21:23   Vendor:     Intel(R) Corporation
INFO 2026-01-23 22:21:23   Name:       Intel(R) OpenCL Graphics
INFO 2026-01-23 22:21:23   Version:    OpenCL 3.0 
INFO 2026-01-23 22:21:23   Profile:    FULL_PROFILE
INFO 2026-01-23 22:21:23   Extensions: cl_khr_byte_addressable_store cl_khr_device_uuid cl_khr_fp16 cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_icd cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_intel_command_queue_families cl_intel_subgroups cl_intel_required_subgroup_size cl_intel_subgroups_short cl_intel_accelerator cl_intel_driver_diagnostics cl_khr_priority_hints cl_khr_throttle_hints cl_khr_create_command_queue cl_intel_subgroups_char cl_intel_subgroups_long cl_khr_il_program cl_intel_mem_force_host_memory cl_khr_subgroup_extended_types cl_khr_subgroup_non_uniform_vote cl_khr_subgroup_ballot cl_khr_subgroup_non_uniform_arithmetic cl_khr_subgroup_shuffle cl_khr_subgroup_shuffle_relative cl_khr_subgroup_clustered_reduce cl_intel_device_attribute_query cl_khr_expect_assume cl_khr_extended_bit_ops cl_khr_suggested_local_work_size cl_intel_split_work_group_barrier cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_khr_integer_dot_product cl_intel_spirv_subgroups cl_k
INFO 2026-01-23 22:21:23 
INFO 2026-01-23 22:21:23 [system device log] initializing MxGpuDevice...
INFO 2026-01-23 22:21:23 [system device log] found DX12 support - initializing MultiGPU
INFO 2026-01-23 22:21:23 [system device log] create DX12 device. feature level=49408, HRESULT=0
INFO 2026-01-23 22:21:23 [system device log] create DX11 device. HRESULT=0
INFO 2026-01-23 22:21:23 [system device log] setting private data - . HRESULT=0
INFO 2026-01-23 22:21:23 [system device log] CreateDevice: switching multithread protection ON

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: isSoftware 0

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: is ACG compatible 1

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: has monitored fences 1

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: has non monitored fences 0

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: has keyed mutex conformance 1

INFO 2026-01-23 22:21:23 [system device log] .. end initializing MxGpuDevice
INFO 2026-01-23 22:21:23 [system device log] initializing MxGpuDevice...
INFO 2026-01-23 22:21:23 [system device log] found DX12 support - initializing MultiGPU
INFO 2026-01-23 22:21:23 [system device log] create DX12 device. feature level=49408, HRESULT=0
INFO 2026-01-23 22:21:23 [system device log] create DX11 device. HRESULT=0
INFO 2026-01-23 22:21:23 [system device log] setting private data - . HRESULT=0
INFO 2026-01-23 22:21:23 [system device log] CreateDevice: switching multithread protection ON

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: isSoftware 0

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: is ACG compatible 1

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: has monitored fences 1

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: has non monitored fences 0

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: has keyed mutex conformance 1

INFO 2026-01-23 22:21:23 [system device log] .. end initializing MxGpuDevice
INFO 2026-01-23 22:21:23 [system device log] initializing MxGpuDevice...
INFO 2026-01-23 22:21:23 [system device log] found DX12 support - initializing MultiGPU
INFO 2026-01-23 22:21:23 [system device log] create DX12 device. feature level=49408, HRESULT=0
INFO 2026-01-23 22:21:23 [system device log] create DX11 device. HRESULT=0
INFO 2026-01-23 22:21:23 [system device log] setting private data - . HRESULT=0
INFO 2026-01-23 22:21:23 [system device log] CreateDevice: switching multithread protection ON

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: isSoftware 1

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: is ACG compatible 1

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: has monitored fences 1

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: has non monitored fences 0

INFO 2026-01-23 22:21:23 [system device log] IDXGIAdapter4: has keyed mutex conformance 1

INFO 2026-01-23 22:21:23 [system device log] .. end initializing MxGpuDevice
INFO 2026-01-23 22:21:23   Devices: 1
INFO 2026-01-23 22:21:23   Device: 0
INFO 2026-01-23 22:21:23     Type:            GPU
INFO 2026-01-23 22:21:23     Vendor:          Intel(R) Corporation
INFO 2026-01-23 22:21:23     Name:            Intel(R) Arc(TM) B580 Graphics
INFO 2026-01-23 22:21:23     Profile:         FULL_PROFILE
INFO 2026-01-23 22:21:23     Version:         OpenCL 3.0 NEO 
INFO 2026-01-23 22:21:23     C version:       OpenCL C 1.2 
INFO 2026-01-23 22:21:23     Extensions:      cl_khr_byte_addressable_store cl_khr_device_uuid cl_khr_fp16 cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_icd cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_intel_command_queue_families cl_intel_subgroups cl_intel_required_subgroup_size cl_intel_subgroups_short cl_intel_accelerator cl_intel_driver_diagnostics cl_khr_priority_hints cl_khr_throttle_hints cl_khr_create_command_queue cl_intel_subgroups_char cl_intel_subgroups_long cl_khr_il_program cl_intel_mem_force_host_memory cl_khr_subgroup_extended_types cl_khr_subgroup_non_uniform_vote cl_khr_subgroup_ballot cl_khr_subgroup_non_uniform_arithmetic cl_khr_subgroup_shuffle cl_khr_subgroup_shuffle_relative cl_khr_subgroup_clustered_reduce cl_intel_device_attribute_query cl_khr_expect_assume cl_khr_extended_bit_ops cl_khr_suggested_local_work_size cl_intel_split_work_group_barrier cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_khr_integer_dot_product cl_intel_spirv_subgrou
INFO 2026-01-23 22:21:23     Driver version:  32.0.101.8331
INFO 2026-01-23 22:21:23     Available:       Yes
INFO 2026-01-23 22:21:23     Compiler:        Yes
INFO 2026-01-23 22:21:23     Image support:   Yes
INFO 2026-01-23 22:21:23     Unified memory:  No
INFO 2026-01-23 22:21:23     Vendor ID:       32902
INFO 2026-01-23 22:21:23     Compute units:   160
INFO 2026-01-23 22:21:23     Work dimensions: 3
INFO 2026-01-23 22:21:23     Clock Frequency: 2850
INFO 2026-01-23 22:21:23     Image reads:     128
INFO 2026-01-23 22:21:23     Image writes:    128
INFO 2026-01-23 22:21:23     Samplers:        16
INFO 2026-01-23 22:21:23     Workgroup size:  1024
INFO 2026-01-23 22:21:23     Image width:     16384
INFO 2026-01-23 22:21:23     Image height:    16384
INFO 2026-01-23 22:21:23     Parameter size:  2048
INFO 2026-01-23 22:21:23     Maximum alloc:   12446343168
INFO 2026-01-23 22:21:23     Memory size:     12446343168
INFO 2026-01-23 22:21:23     Local memory:    131072
INFO 2026-01-23 22:21:23     Work item sizes: 1024, 1024, 1024
INFO 2026-01-23 22:21:23     Out of order Q:  Yes
INFO 2026-01-23 22:21:23     Profiling Q:     Yes
INFO 2026-01-23 22:21:23 Device is compatible.
INFO 2026-01-23 22:21:23 This is the selected device.
INFO 2026-01-23 22:21:23 
INFO 2026-01-23 22:21:23 Platform: 1
INFO 2026-01-23 22:21:23   Vendor:     Advanced Micro Devices, Inc.
INFO 2026-01-23 22:21:23   Name:       AMD Accelerated Parallel Processing
INFO 2026-01-23 22:21:23   Version:    OpenCL 2.1 AMD-APP (3608.0)
INFO 2026-01-23 22:21:23   Profile:    FULL_PROFILE
INFO 2026-01-23 22:21:23   Extensions: cl_khr_icd cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_khr_dx9_media_sharing cl_amd_event_callback cl_amd_offline_devices 
INFO 2026-01-23 22:21:23 
INFO 2026-01-23 22:21:23   Devices: 1
INFO 2026-01-23 22:21:23   Device: 0
INFO 2026-01-23 22:21:23     Type:            GPU
INFO 2026-01-23 22:21:23     Vendor:          Advanced Micro Devices, Inc.
INFO 2026-01-23 22:21:23     Name:            gfx1036
INFO 2026-01-23 22:21:23     Profile:         FULL_PROFILE
INFO 2026-01-23 22:21:23     Version:         OpenCL 2.0 AMD-APP (3608.0)
INFO 2026-01-23 22:21:23     C version:       OpenCL C 2.0 
INFO 2026-01-23 22:21:23     Extensions:      cl_khr_fp64 cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_khr_3d_image_writes cl_khr_byte_addressable_store cl_khr_fp16 cl_khr_gl_sharing cl_amd_device_attribute_query cl_amd_media_ops cl_amd_media_ops2 cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_khr_dx9_media_sharing cl_khr_image2d_from_buffer cl_khr_subgroups cl_khr_gl_event cl_khr_depth_images cl_khr_mipmap_image cl_khr_mipmap_image_writes cl_amd_copy_buffer_p2p cl_amd_planar_yuv
INFO 2026-01-23 22:21:23     Driver version:  3608.0 (PAL,LC)
INFO 2026-01-23 22:21:23     Available:       Yes
INFO 2026-01-23 22:21:23     Compiler:        Yes
INFO 2026-01-23 22:21:23     Image support:   Yes
INFO 2026-01-23 22:21:23     Unified memory:  Yes
INFO 2026-01-23 22:21:23     Vendor ID:       4098
INFO 2026-01-23 22:21:23     Compute units:   1
INFO 2026-01-23 22:21:23     Work dimensions: 3
INFO 2026-01-23 22:21:23     Clock Frequency: 2200
INFO 2026-01-23 22:21:23     Image reads:     128
INFO 2026-01-23 22:21:23     Image writes:    64
INFO 2026-01-23 22:21:23     Samplers:        16
INFO 2026-01-23 22:21:23     Workgroup size:  256
INFO 2026-01-23 22:21:23     Image width:     16384
INFO 2026-01-23 22:21:23     Image height:    16384
INFO 2026-01-23 22:21:23     Parameter size:  1024
INFO 2026-01-23 22:21:23     Maximum alloc:   10487581900
INFO 2026-01-23 22:21:23     Memory size:     12875202560
INFO 2026-01-23 22:21:23     Local memory:    65536
INFO 2026-01-23 22:21:23     Work item sizes: 1024, 1024, 1024
INFO 2026-01-23 22:21:23     Out of order Q:  No
INFO 2026-01-23 22:21:23     Profiling Q:     Yes
INFO 2026-01-23 22:21:23 Device is compatible.
INFO 2026-01-23 22:21:23 
INFO 2026-01-23 22:21:23 Attempting to create CL<->DX11 interop context on device 'Intel(R) Arc(TM) B580 Graphics'
INFO 2026-01-23 22:21:23 CL<->DX11 context: 000000002BDE88F0
INFO 2026-01-23 22:21:23 Command queue: 000000002C0F2150
INFO 2026-01-23 22:21:23 Buffer write mapping flags: 0x0
INFO 2026-01-23 22:21:23 HWBL: 1
INFO 2026-01-23 22:21:23 OCL compile, bin: 91426185, kernels: kddb9a9580 kddb9a9581 kddb9a9582 
INFO 2026-01-23 22:21:23 CPWB successful
INFO 2026-01-23 22:21:23 BP successful
INFO 2026-01-23 22:21:23 OCL compile, bin: 8a7f119a, kernels: k4fce1a180 k4fce1a181 k4fce1a182 k4fce1a183 k4fce1a184 
INFO 2026-01-23 22:21:23 CPWB successful
INFO 2026-01-23 22:21:23 BP successful
INFO 2026-01-23 22:21:23 OCL compile, bin: 6311d26d, kernels: k13650b260 k13650b261 k13650b262 k13650b263 
INFO 2026-01-23 22:21:23 CPWB successful
INFO 2026-01-23 22:21:23 BP successful
INFO 2026-01-23 22:21:23 OCL compile, bin: b5443ede, kernels: kf2c0fea20 kf2c0fea21 kf2c0fea22 kf2c0fea23 kf2c0fea24 kf2c0fea25 kf2c0fea26 kf2c0fea27 kf2c0fea28 kf2c0fea29 kf2c0fea210 kf2c0fea211 kf2c0fea212 kf2c0fea213 kf2c0fea214 kf2c0fea215 kf2c0fea216 
INFO 2026-01-23 22:21:23 CPWB successful
INFO 2026-01-23 22:21:23 BP successful
INFO 2026-01-23 22:21:23 OCL compile, bin: 21e52674, kernels: k201db7240 k201db7241 k201db7242 k201db7243 k201db7244 k201db7245 k201db7246 k201db7247 k201db7248 k201db7249 k201db72410 k201db72411 k201db72412 k201db72413 k201db72414 k201db72415 k201db72416 k201db72417 k201db72418 k201db72419 k201db72420 k201db72421 k201db72422 k201db72423 k201db72424 k201db72425 k201db72426 k201db72427 k201db72428 k201db72429 k201db72430 k201db72431 k201db72432 k201db72433 k201db72434 k201db72435 k201db72436 k201db72437 k201db72438 k201db72439 k201db72440 k201db72441 k201db72442 k201db72443 k201db72444 k201db72445 k201db72446 k201db72447 k201db72448 k201db72449 k201db72450 k201db72451 k201db72452 
INFO 2026-01-23 22:21:23 CPWB successful
INFO 2026-01-23 22:21:23 BP successful
INFO 2026-01-23 22:21:29 DX12_HDR_Initialize
INFO 2026-01-23 22:21:29 DX12 HDR Available: FALSE
INFO 2026-01-23 22:21:29 
INFO 2026-01-23 22:21:34 OCL compile, bin: 4ce99973, kernels: k2c14d5f30 
INFO 2026-01-23 22:21:34 CPWB successful
INFO 2026-01-23 22:21:34 BP successful
INFO 2026-01-23 22:21:46 OCL compile, bin: 94b9988a, kernels: k2b39dd750 k2b39dd751 k2b39dd752 k2b39dd753 k2b39dd754 k2b39dd755 k2b39dd756 k2b39dd757 k2b39dd758 k2b39dd759 k2b39dd7510 k2b39dd7511 k2b39dd7512 k2b39dd7513 k2b39dd7514 
INFO 2026-01-23 22:21:46 CPWB successful
INFO 2026-01-23 22:21:46 BP successful
INFO 2026-01-23 22:35:08 OpenCL_Shutdown
INFO 2026-01-23 22:35:08 OpenGL_Shutdown
INFO 2026-01-23 22:35:08 
INFO 2026-01-23 22:35:08 *** End of GPU-accelerated video processing log ***
 

Benedek-Jakab wrote on 1/26/2026, 9:51 AM

You might try updating your intel video driver via the intel driver support page, it will find the correct driver for your system.
https://dsadata.intel.com/installer

I tried updating it, that's what caused the rendering issue (stopped rendering at around 5-10 seconds). I reverted to another version, the rendering was fine.

But the crashing, not responding problem has been with me for years, even with my previous video card - which was an Nvidia gtx 1650.

RogerS wrote on 1/26/2026, 6:07 PM

NVDEC wasn't stable before version 21 which may explain older non responding errors but doesn't help with your current system. Same symptoms but different cause.

andyrpsmith wrote on 1/26/2026, 6:59 PM

The log confirms that both your GPU options are found to be compatible.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

Benedek-Jakab wrote on 2/9/2026, 10:47 AM

Hey, I have another problem. It crashes constantly, on either version of my graphics cards software.

Benedek-Jakab wrote on 2/9/2026, 11:31 AM

Extra Information
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\gpu_video_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\fileio_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\persist.prefs
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\fileio_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\dx_video_grovel_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\svfx_video_grovel_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\ocio_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\dx_grovel_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\vst_grovel.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\vegas_script_x64.log
   File:                C:\Users\jakab\AppData\Local\VEGAS Pro\23.0\hub.log
   File:                D:

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 23.0 (Build 302)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\WINDOWS\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amfrtdrv64.dll
   Fault Address:       0x00007FFBF0CEA883
   Fault Offset:        0x000000000029A883

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 23.0\vegas230.exe
   Process Version:     Version 23.0 (Build 302)
   Process Description: VEGAS Pro
   Process Image Date:  2025-09-27 (Sat Sep 27) 00:42:20
 

Howard-Vigorita wrote on 2/9/2026, 12:27 PM

@Benedek-Jakab Optimal setup of vp23 is different from vp19... suggest you disable all but one of the gpus at the bios and/or windows-driver level before starting Vegas and see which one alone works best for you with vp23. If you still have your old Nvidia board around, try that too with vp23.

andyrpsmith wrote on 2/9/2026, 12:45 PM

amfrt64.dll files are part of the AMD Radeon graphics card drivers, linked to the Advanced Media Framework. You could see if you have the latest AMD driver, if yes try an earlier version.

Last changed by andyrpsmith on 2/9/2026, 12:51 PM, changed a total of 1 times.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

Benedek-Jakab wrote on 2/10/2026, 3:15 AM

It does the same with the my Intel Arc card

Benedek-Jakab wrote on 2/10/2026, 3:15 AM

It was my last hope to try that