Vegas Hub

Roger Bansemer wrote on 12/23/2024, 10:47 AM

Is anyone having issues with video clips from Vegas Hub not giving a preview. All the available clips come up and can be viewed but many clips just give me the three animated dots when I want to download them even after 15 minutes the clip still does not appear.

Comments

Sassylola wrote on 12/23/2024, 10:57 AM

If you look for posts on Hub on this forum you will see the problem you are describing. I contacted support 2 weeks ago concerning this and as of this post have not received a answer.

I also get the spinning dots.

My System Home Built

Intel 13900K Latest Intel Chipset. Latest Intel Management Engine Installed. NO OC (PL 1 Set to 253W PL 2 set to 253W)

Arctic Liquid Freezer ll 360mm AIO

Gigabyte Aero G Z790 MB Latest BIOS

ZOTAC GAMING GeForce RTX 4090 AMP Extreme AIRO Latest Nvidea Studio Drivers Installed. With GPU OC results were about the same as GPU set to default settings. I have kept GPU at default settings

64 GB G Skill DDR 5 6000mhz Ram 2X32

Corsair 1000W RMx Power Supply

SK Hynix P41 NVMe 1TB Operating Drive. ( Boot Drive )

WD 2TB SN 850X SSD 1st Render Drive NVMe

SK Hynix P 41 2 TB NVMe Storage Drive

2 TB Sk Hynix P 41 SSD 2nd Render Drive For final renders NVMe

Win 11 Pro all currant updates applied

Fractal Design R6 Case

Samsung - M7 Series 43" Smart Tizen 4K UHD Monitor

Vegas Pro Suite 22 Ver 194

1 Audigyfx Sound Card

SSK USB C External NVMe drive Enclosure with 500GB Samsung 970 EVO Plus for backups.

PROBOI 10G Hard drive Enclosure. USB C. 4 4TB Spinning Drives for Backups.

 

 

Roger Bansemer wrote on 12/23/2024, 11:21 AM

If you look for posts on Hub on this forum you will see the problem you are describing. I contacted support 2 weeks ago concerning this and as of this post have not received a answer.

I also get the spinning dots.

I did search the forum on the subject but must have not put in the correct search words. Don't know about you but after using Vegas for probably 15 years I've grown very weary of things not working.

Sassylola wrote on 12/23/2024, 12:09 PM

https://www.vegascreativesoftware.info/us/forum/vp22-hub-login-nok-vp21-hub-login-still-ok-since-yesterday--147460/

https://www.vegascreativesoftware.info/us/forum/downloading-clips-from-vegas-hub-is-not-working-or-slow--148080/#ca931294

https://www.vegascreativesoftware.info/us/forum/vegas-hub-not-working-properly--148015/

https://www.vegascreativesoftware.info/us/forum/vegas-hub-is-so-erratic--147974/

Do not know why Magix does not come out and with a statement on why Hub is not working properly.

 

 

My System Home Built

Intel 13900K Latest Intel Chipset. Latest Intel Management Engine Installed. NO OC (PL 1 Set to 253W PL 2 set to 253W)

Arctic Liquid Freezer ll 360mm AIO

Gigabyte Aero G Z790 MB Latest BIOS

ZOTAC GAMING GeForce RTX 4090 AMP Extreme AIRO Latest Nvidea Studio Drivers Installed. With GPU OC results were about the same as GPU set to default settings. I have kept GPU at default settings

64 GB G Skill DDR 5 6000mhz Ram 2X32

Corsair 1000W RMx Power Supply

SK Hynix P41 NVMe 1TB Operating Drive. ( Boot Drive )

WD 2TB SN 850X SSD 1st Render Drive NVMe

SK Hynix P 41 2 TB NVMe Storage Drive

2 TB Sk Hynix P 41 SSD 2nd Render Drive For final renders NVMe

Win 11 Pro all currant updates applied

Fractal Design R6 Case

Samsung - M7 Series 43" Smart Tizen 4K UHD Monitor

Vegas Pro Suite 22 Ver 194

1 Audigyfx Sound Card

SSK USB C External NVMe drive Enclosure with 500GB Samsung 970 EVO Plus for backups.

PROBOI 10G Hard drive Enclosure. USB C. 4 4TB Spinning Drives for Backups.

 

 

ChrisD wrote on 12/23/2024, 12:23 PM

I also get the spinning dots.

FWIW, ditto for me. Over Fibre from left-coast Canada.

Roger Bansemer wrote on 12/23/2024, 1:03 PM

Having royalty free audio and video is the main reason I signed up for this. Otherwise V20 or earlier works for me.

set wrote on 12/24/2024, 3:37 AM

Had this trouble too right now, unable to see larger preview, but still able to make download via ''Instant to Timeline' arrow button. Except you can't choose quality options.

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

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System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

Reyfox wrote on 12/24/2024, 4:01 AM

I'm getting the rotating 3 dots...

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: Pro 23.Q3

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

Gregorcat wrote on 1/12/2025, 11:14 AM

The same thing has been happening to me since the end of last year. It's embarrassing.

Gregorcat wrote on 1/12/2025, 11:20 AM

Vegas Hub is not working properly. I can't download videos smoothly. It is very slow and in many cases I cannot download the desired video clip.

Roger Bansemer wrote on 1/12/2025, 11:49 AM

I'm hoping not but I'm wondering if Vegas is on it's way out since there are so many other video editing choices these days. Vegas needs to keep up with the rest of the editing programs.

Reyfox wrote on 1/12/2025, 12:01 PM

I just tried the Hub. It was not a happy experience. As for Vegas being on its way out, unless someone has information on this, I take a "wait and see" and don't speculate.

As for many other editing choices, there aren't that many really that do what Vegas does.

Last changed by Reyfox on 1/12/2025, 12:04 PM, changed a total of 1 times.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: Pro 23.Q3

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

Sassylola wrote on 1/12/2025, 6:33 PM

At least on my newly re formated Win 11 Pro system Hub in Vegas 22 the last 2 builds 122, 194 does not work.

But, Vegas Pro 19 hub does work on my same system as above.

 

Last changed by Sassylola on 1/12/2025, 6:36 PM, changed a total of 1 times.

My System Home Built

Intel 13900K Latest Intel Chipset. Latest Intel Management Engine Installed. NO OC (PL 1 Set to 253W PL 2 set to 253W)

Arctic Liquid Freezer ll 360mm AIO

Gigabyte Aero G Z790 MB Latest BIOS

ZOTAC GAMING GeForce RTX 4090 AMP Extreme AIRO Latest Nvidea Studio Drivers Installed. With GPU OC results were about the same as GPU set to default settings. I have kept GPU at default settings

64 GB G Skill DDR 5 6000mhz Ram 2X32

Corsair 1000W RMx Power Supply

SK Hynix P41 NVMe 1TB Operating Drive. ( Boot Drive )

WD 2TB SN 850X SSD 1st Render Drive NVMe

SK Hynix P 41 2 TB NVMe Storage Drive

2 TB Sk Hynix P 41 SSD 2nd Render Drive For final renders NVMe

Win 11 Pro all currant updates applied

Fractal Design R6 Case

Samsung - M7 Series 43" Smart Tizen 4K UHD Monitor

Vegas Pro Suite 22 Ver 194

1 Audigyfx Sound Card

SSK USB C External NVMe drive Enclosure with 500GB Samsung 970 EVO Plus for backups.

PROBOI 10G Hard drive Enclosure. USB C. 4 4TB Spinning Drives for Backups.

 

 

Reyfox wrote on 1/13/2025, 6:10 AM

The Audio portion of the Hub is working fine for me. No delays. It's the Video side of things with those pesky 3 dots seem to hang around forever. I can load up it seems, just my first selection. After that, trying to load up another one, the 3 dots rule the tab. UGH!

But I rely on my own footage and will hunt for music, which does work. But those looking for stock footage are caught in that never ending 3 dot loop... hope things get settled soon.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: Pro 23.Q3

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

VEGASDerek wrote on 1/13/2025, 1:45 PM

I have informed management about the issues that many of you have been facing.

Sassylola wrote on 1/21/2025, 4:41 AM

Hub is now working on my system. I just tried build 194 and 237 and both builds work. Thanks VEGASDerek.

Last changed by Sassylola on 1/21/2025, 4:42 AM, changed a total of 1 times.

My System Home Built

Intel 13900K Latest Intel Chipset. Latest Intel Management Engine Installed. NO OC (PL 1 Set to 253W PL 2 set to 253W)

Arctic Liquid Freezer ll 360mm AIO

Gigabyte Aero G Z790 MB Latest BIOS

ZOTAC GAMING GeForce RTX 4090 AMP Extreme AIRO Latest Nvidea Studio Drivers Installed. With GPU OC results were about the same as GPU set to default settings. I have kept GPU at default settings

64 GB G Skill DDR 5 6000mhz Ram 2X32

Corsair 1000W RMx Power Supply

SK Hynix P41 NVMe 1TB Operating Drive. ( Boot Drive )

WD 2TB SN 850X SSD 1st Render Drive NVMe

SK Hynix P 41 2 TB NVMe Storage Drive

2 TB Sk Hynix P 41 SSD 2nd Render Drive For final renders NVMe

Win 11 Pro all currant updates applied

Fractal Design R6 Case

Samsung - M7 Series 43" Smart Tizen 4K UHD Monitor

Vegas Pro Suite 22 Ver 194

1 Audigyfx Sound Card

SSK USB C External NVMe drive Enclosure with 500GB Samsung 970 EVO Plus for backups.

PROBOI 10G Hard drive Enclosure. USB C. 4 4TB Spinning Drives for Backups.

 

 

VEGASDerek wrote on 1/21/2025, 8:15 AM

Our stock footage provider pushed a change over the weekend after we pointed out specifics to the problem late last week. Please do not hesitate to reach out to us if you have any other problems.

Carl-G wrote on 2/16/2025, 2:43 AM

I am currently experience zero Hub downloads, but it was working fine a couple of hours ago. The the slow downloading started 30 minutes ago with one short video clip taking 10 minutes to download. And now I get nothing. (frustrating - in middle of project with deadline coming up)