Vegas Pro 15: Opens, functions for about a minute, then crashes?

andrew-barbato wrote on 6/24/2018, 7:06 AM

I wanted to try out Vegas Pro 15, so I downloaded the trial (right from here). Entirely regardless of what I'm doing on there, it starts up, functions perfectly for about 1 minute, and then crashes. "Sony Vegas has stopped working"

Relevant specs:

Intel i7-8700k

Intel UHD 630 iGPU - fully up to date

No dGPU

16GB RAM, plenty of memory

Samsung M.2 SSD running my OS and SV15

Windows 10 x64; Version 10.0.16299; Build 16299

 

On a side note, I own Sony Vegas 10 Platinum from many years ago, and that version doesn't appear to have this problem.


Here are the details from the problem report upon crashing:
 

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 15.0 (Build 361)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\VEGAS Pro 15.0\Video Hardware Drivers\AVCDevices.dll
   Fault Address:       0x00007FFB75EAAD20
   Fault Offset:        0x000000000022AD20

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 15.0\vegas150.exe
   Process Version:     Version 15.0 (Build 361)
   Process Description: VEGAS Pro
   Process Image Date:  2018-05-17 (Thu May 17) 23:19:48

 

Any ideas?

Comments

john_dennis wrote on 6/24/2018, 9:10 AM

Got any web cams or hardware capture devices attached?

https://www.vegascreativesoftware.info/us/forum/help-vegas-6b-startup-hangs--42259/

andrew-barbato wrote on 6/24/2018, 5:18 PM

Nope.

Kinvermark wrote on 6/24/2018, 5:42 PM

Need to work methodically through troubleshooting guides. Good chance you can work out what the problem is, but it will likely take some time & effort.

https://www.vegascreativesoftware.info/us/forum/vegas-pro-faqs-and-troubleshooting-guides--104787/

andrew-barbato wrote on 6/24/2018, 5:52 PM

Thank you Kinvermark.

 

I fixed it by following these steps:

https://www.vegascreativesoftware.info/us/forum/faq-troubleshooting-crashing-and-stability--104785/

 

Looks like I just needed to rollback my recently updated Intel UHD 630 driver.

Kinvermark wrote on 6/24/2018, 6:06 PM

Fantastic! Another success for Nick Hope's FAQ & Troubleshooting guides.