Vegas Pro 18.0 frequent crashing

SilentlyB wrote on 4/6/2021, 5:32 AM

Hi All,

I am having frequent crashing of the application.

Application: Vegas Pro Version 18.0 (Build 482)
OS: Windows 10 Home Version 2004 Feature Pack 120.2212.551.0
Hardware:

Intel i5 8600k
Nvidia GTX 1080 8gb (V 27.21.14.6172)
16 GB Memory

Footage Creation: GeForce Experience Shadow Play (I am overlaying images with a multitude of layers and videos on top of each other as well making use of cookie cutter effects, etc)
Delivery Destination: I am uploading to YouTube but problem is before this process.
MEDIAINFO:
Sample of one of the many individual clips

General
Complete name                            : D:\Sony Projects\RuneScape\PKing\ImAGhost\Scenes\slow walk 2.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/mp42)
File size                                : 67.2 MiB
Duration                                 : 14 s 615 ms
Overall bit rate                         : 38.6 Mb/s
Recorded date                            : 2021
Encoded date                             : UTC 2021-04-05 10:02:54
Tagged date                              : UTC 2021-04-05 10:02:54

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.2
Format settings                          : CABAC / 1 Ref Frames
Format settings, CABAC                   : Yes
Format settings, RefFrames               : 1 frame
Format settings, GOP                     : M=1, N=30
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 14 s 615 ms
Bit rate                                 : 38.4 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Variable
Frame rate                               : 46.938 FPS
Minimum frame rate                       : 33.482 FPS
Maximum frame rate                       : 59.406 FPS
Original frame rate                      : 60.000 FPS
Standard                                 : PAL
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.395
Stream size                              : 66.9 MiB (99%)
Title                                    : VideoHandle
Encoded date                             : UTC 2021-04-05 10:02:54
Tagged date                              : UTC 2021-04-05 10:02:54
Color range                              : Limited
Color primaries                          : BT.601 NTSC
Transfer characteristics                 : BT.601
Matrix coefficients                      : BT.601
mdhd_Duration                            : 14615

Audio
ID                                       : 2
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : mp4a-40-2
Duration                                 : 14 s 528 ms
Source duration                          : 14 s 538 ms
Bit rate mode                            : Constant
Bit rate                                 : 186 kb/s
Nominal bit rate                         : 96.0 kb/s
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 330 KiB (0%)
Source stream size                       : 330 KiB (0%)
Title                                    : SoundHandle / System sounds
Encoded date                             : UTC 2021-04-05 10:02:54
Tagged date                              : UTC 2021-04-05 10:02:54
mdhd_Duration                            : 14528

VEGAS FILE PROPERTIES OF SAME CLIP ABOVE

General
  Name: slow walk 2.mp4
  Folder: D:\Sony Projects\RuneScape\PKing\ImAGhost\Scenes
  Type: AVC
  Size: 68.86 MB (70,513,002 bytes)
  Created: Monday, 5 April 2021, 8:02:40 PM
  Modified: Monday, 5 April 2021, 8:02:54 PM
  Accessed: Tuesday, 6 April 2021, 8:13:25 PM
  Attributes: Archive

Streams
  Video: 00:00:14.620, 46.938 (VFR) fps progressive, 1920x1080x32, AVC
  Audio: 00:00:14.484, 48,000 Hz, Stereo, AAC

Summary
  [TCFM]: 9

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: so4compoundplug.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 18.0\FileIO Plug-Ins\so4compoundplug
  Format: AVC
  Version: Version 1.0 (Build 8532)
  Company: MAGIX Computer Products Intl. Co.

AVC/HEVC Decoing
AVC: Is turned off
HEVC: Is turned on
Hardware Decoder To Use: Auto (NVIDIA NVDEC)

Project Properties

Rendering is not an issue.

Multitude of clips cause the crashing but they're all screen recorded using the same software stated above.

I have turned off "GPU acceleration of video processing" under Options > Preferences > Video
As this was a recommendation in the past. But it doesn't seem to be helping much anymore.

It seems to crash a lot more frequently when ever I am dealing with video velocity under event envelopes.

As a rough idea of how consistently this is happening, I am having to ctrl-s every time I do something just to be safe. It can crash anywhere between 10-15 times in 30 minutes.
I've since created a batch file that kills the process the moment it happens because thankfully, if I am keen eyed enough, if Vegas hangs up on me I notice the video playback happens to freeze on a frame... Such as if the timeline is moving at all or I move somewhere else on the timeline, it wont show the new frame I've moved to. This gives me the opportunity to ctrl-s and then when I click the play button or pause, sure enough it freezes the whole application, white screen, windows time out error and then results in me having to force close.

Is it perhaps me over using the shift-B mechanic where it renders your selection to play it back smoothly without jitter? Am I exhausting RAM and it's causing the app to hang perhaps?

If there's anything at all that can help alleviate this, I would definitely like the relief....

Comments

Jack S wrote on 4/6/2021, 5:38 AM

@SilentlyB More information is required to enable forum members to attempt help. Check out
https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

Meanwhile, to ensure you don't lose work, you should enable 'Live Save' here:-
'Tools/Advanced Save/' and check the 'Live Save' box. There's a little lag after each edit but your project file is always only as old as the latest edit.

SilentlyB wrote on 4/6/2021, 6:11 AM

@Jack S

Thank you for your response - I have enabled live save and it works very rapidly and I can already feel the relief, not having to spam ctrl-s is good. There's practically no lag from it, saves very fast. I have updated original post with expected details, will work on capturing the moment in the act with my screen recorder.

JN- wrote on 4/6/2021, 6:26 AM

@SilentlyB Can you convert your variable frame rate clips to constant frame rate, only then adding to your project?

Theres a util, see my signature VFR2CFR that can do this, also Handbrake and wwaags HOS tools.

VP18 does handle VFR fairly well, but your clips FR variation is very wide, and if u have lots of them it may be contributing to the crashes.

Former user wrote on 4/7/2021, 6:21 AM

@SilentlyB Hi, what is your Dynamic Ram set at? My PC has 64gb of RAM so i set it quite high thinking the Machine could handle that but it crashed all the time, so i set it to 0 like a lot of the forum comments say &the crashing has almost gone completely, I don't know half of what the others know but just thought i'd share 🙋‍♂️😉

EricLNZ wrote on 4/7/2021, 6:33 AM

It seems to crash a lot more frequently when ever I am dealing with video velocity under event envelopes

Perhaps an indication that the VFR source clips are contributing to the problem?

gobiron wrote on 12/13/2024, 2:28 PM

My system has been hanging in exactly this manner on my latest project and, as far as I am aware, none of the video clips I imported had a variable frame rate, so I'd be interested to hear any other suggestions for these crashes. I have even rendered unfinished versions of the project at 2 different stages, to eliminate clips from all but one source, so I am now working with a single frame rate, still looking over my shoulder and saving after every manoeuvre ...is this what it takes for this 'Pro' video editing program to function properly?

mark-y wrote on 12/13/2024, 2:41 PM

@gobiron Please start your own thread for your unrelated question. This discussion is three years old and irrelevant.

When asking for peer support on these forums, kindly start here:

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Thanks, and best of the holidays!

gobiron wrote on 12/13/2024, 5:05 PM

@gobiron Please start your own thread for your unrelated question.

In that SilentlyB was experiencing exactly the SAME repeated crashes as I am, which seemed to be connected to use of files with varying properties, I strongly disagree that this is an "unrelated question".
I understood that starting a new thread when the issue was already being discussed was frowned upon here, but I appologise if I have offended site protocol...

Dexcon wrote on 12/13/2024, 5:17 PM

@gobiron

I strongly disagree that this is an "unrelated question".

Therefore, can it be taken that your circumstances are the same as or very similar to the OP's circumstances:

Application: Vegas Pro Version 18.0 (Build 482)
OS: Windows 10 Home Version 2004 Feature Pack 120.2212.551.0
Hardware:

Intel i5 8600k

Nvidia GTX 1080 8gb (V 27.21.14.6172)

16 GB Memory

Footage Creation: GeForce Experience Shadow Play (I am overlaying images with a multitude of layers and videos on top of each other as well making use of cookie cutter effects, etc)

gobiron wrote on 12/13/2024, 6:55 PM

No, but we were experiencing exactly the same problem while "...overlaying images with a multitude of layers and videos...etc."

3POINT wrote on 12/14/2024, 2:09 AM

IMO it's not the task of a forum member to correct @gobiron the way @mark-y did. Leave this task to a forum moderator or use at least a more friendly way to put @gobiron in the right direction.

RogerS wrote on 12/14/2024, 2:13 AM

No, but we were experiencing exactly the same problem while "...overlaying images with a multitude of layers and videos...etc."

Please do start a new thread. Shadowplay footage had known issues with VEGAS so it's important to know what media you are using, your hardware and VEGAS version. You may see the same symptoms from different causes.

gobiron wrote on 12/14/2024, 5:11 AM

Thank you, 3POINT and RogerS, for restoring a bit of faith in human nature - I was beginning to think I was facing a 'Support' network of sarcasm and mockery. I have now started a new thread, hopefully with enough details for someone to point me in the right direction 👍

EricLNZ wrote on 12/14/2024, 3:02 PM

The new thread is here https://www.vegascreativesoftware.info/us/forum/vegas-pro-21-build-315-hanging-repeatedly-during-playback--148027/