Vegas Pro 20 Crashes Dozens of times/day

Bick_Benedict wrote on 10/17/2022, 3:51 AM

Pro 20 ontinually crashes, by which I mean, it freezes up, and I have to use the Task Manager to force close the software. I have the newest update for Pro 20 installed, and I'm using a new computer. My specs:

SPECSo

Motherboard: ASUS ROG Strix Z590-A

CPU: Intel i9-11900K GPU: ASUS RTX 3070 Ti

 

RAM: Kingston Fury Renegade 128GB 3200MHz

 

Storage: Samsung 980 PRO m.2 SSD Power Supply: EVGA 750W

 

OS: Windows 11 Pro

 

Comments

walter-i. wrote on 10/17/2022, 4:49 AM

You should use the search function of the forum first - there are several posts about this.
If you don't find an appropriate answer for your problem, you should provide more information so that the problem can be seriously assessed - here is a roadmap of what is needed - start at B and C

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

VEGASPascal wrote on 10/19/2022, 5:03 AM

Pro 20 ontinually crashes, by which I mean, it freezes up, and I have to use the Task Manager to force close the software. I have the newest update for Pro 20 installed, and I'm using a new computer. My specs:

SPECSo

Motherboard: ASUS ROG Strix Z590-A

CPU: Intel i9-11900K GPU: ASUS RTX 3070 Ti

 

RAM: Kingston Fury Renegade 128GB 3200MHz

 

Storage: Samsung 980 PRO m.2 SSD Power Supply: EVGA 750W

 

OS: Windows 11 Pro

 

The easiest thing to help you is to write a comment in the crash report with your name.

fr0sty wrote on 10/20/2022, 3:12 PM

As Pascal mentioned, the best way for the developers to help you is for you to put your name and email address in the crash report, the best way that we can help you here on these forums is to know all of the information in that thread that is linked to above Pascal's post. The things we need the most are your project settings, the media info for each type of media that you were using, which you can get by downloading a free app called media info, which driver version you are using for your GPU, that should get us started.