@Peter-Resch could you provide a sample piece of media that exhibits the problem you are having?

@Peter-Resch could you provide a sample piece of media that exhibits the problem you are having?

Not sure how to do that.

Anyway, I installed Vegas Pro 20 on my ThinkPad laptop as a trial and it imports any .MTS video files no problem. It's only on my main desktop PC that this occurs.

Looking around the forum I notice that KERNELBASE.dll has been the cause of intermittent problems importing .MTS files (and rendering) at least since Vegas Pro 17.

Here are details of my PC:

OS Name Microsoft Windows 11 Home

Version 10.0.22621 Build 22621

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name ********

System Manufacturer Micro-Star International Co., Ltd.

System Model MS-7C94

System Type x64-based PC

System SKU To be filled by O.E.M.

Processor AMD Ryzen 5 3600X 6-Core Processor, 3801 Mhz, 6 Core(s), 12 Logical Processor(s)

BIOS Version/Date American Megatrends International, LLC. 1.60, 13/04/2021

SMBIOS Version 2.8

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer Micro-Star International Co., Ltd.

BaseBoard Product MAG B550M MORTAR WIFI (MS-7C94)

BaseBoard Version 1.0

Platform Role Desktop

Secure Boot State Off

PCR7 Configuration Elevation Required to View

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume4

Locale Australia

Hardware Abstraction Layer Version = "10.0.22621.819"

User Name *******\Peter Resch

Time Zone E. Australia Standard Time

Installed Physical Memory (RAM) 16.0 GB

Total Physical Memory 15.9 GB

Available Physical Memory 7.56 GB

Total Virtual Memory 18.7 GB

Available Virtual Memory 8.35 GB

Page File Space 2.75 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualization-based security Not enabled

Windows Defender Application Control policy Enforced

Windows Defender Application Control user mode policy Off

Device Encryption Support Elevation Required to View

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware No

Hyper-V - Data Execution Protection Yes

@Peter-Resch Really important to get the developers the info they need to resolve problems in Vegas. You can use a service like Google Drive, Dropbox, Box, etc. and just share a link to any piece of media shot with the same settings.

Kernelbase is part of Windows so I don't think that narrows it down any.

@Peter-Resch Really important to get the developers the info they need to resolve problems in Vegas. You can use a service like Google Drive, Dropbox, Box, etc. and just share a link to any piece of media shot with the same settings.

Kernelbase is part of Windows so I don't think that narrows it down any.

Here's an .MTS file: https://drive.google.com/file/d/1Bnlbae0J9_zhRvwDRxTlpgmFPHm1le7x/view?usp=sharing, I hope it works.

KERNELBASE.dll is a Microsoft dynamic link library file and I suspect that Vegas Pro uses some of the functions and procedures in that library. If part of the file is corrupt or has been modified then when Vegas Pro tries to access some function or procedure then, as in this case, Vegas Pro crashes. Good programming should be able to handle it but I guess in this case it isn't.

Historically MS DLL's have been a major headache for programmers, particularly when there are multiple copies installed all over the place in a PC.

Anyway I can work around the problem by converting all my .MTS files to .MP4 files with Handbrake so don't worry about it. I'm sure my next Windows re-install will fix it if Magix cannot.

Thanks for the file.

FWIW it worked here on my laptop (Intel HD 630 iGPU doing decoding). It opens with compoundplug.

General
ID                             : 0 (0x0)
Complete name                  : D:\Downloads\00065.mts
Format                         : BDAV
Format/Info                    : Blu-ray Video
File size                      : 20.6 MiB
Duration                       : 7 s 200 ms
Overall bit rate mode          : Variable
Overall bit rate               : 23.9 Mb/s
Maximum Overall bit rate       : 24.0 Mb/s
Recorded date                  : 2022-10-04 16:44:12+10:00
Writing application            : Canon

Video
ID                             : 4113 (0x1011)
Menu ID                        : 1 (0x1)
Format                         : AVC
Format/Info                    : Advanced Video Codec
Format profile                 : High@L4
Format settings                : CABAC / 2 Ref Frames
Format settings, CABAC         : Yes
Format settings, Reference fra : 2 frames
Format settings, GOP           : M=3, N=12
Codec ID                       : 27
Duration                       : 7 s 120 ms
Bit rate mode                  : Variable
Bit rate                       : 22.7 Mb/s
Width                          : 1 920 pixels
Height                         : 1 080 pixels
Display aspect ratio           : 16:9
Frame rate                     : 25.000 FPS
Color space                    : YUV
Chroma subsampling             : 4:2:0
Bit depth                      : 8 bits
Scan type                      : Interlaced
Scan type, store method        : Separated fields
Scan order                     : Top Field First
Bits/(Pixel*Frame)             : 0.438
Stream size                    : 19.3 MiB (94%)

Audio
ID                             : 4352 (0x1100)
Menu ID                        : 1 (0x1)
Format                         : AC-3
Format/Info                    : Audio Coding 3
Commercial name                : Dolby Digital
Codec ID                       : 129
Duration                       : 7 s 200 ms
Bit rate mode                  : Constant
Bit rate                       : 256 kb/s
Channel(s)                     : 2 channels
Channel layout                 : L R
Sampling rate                  : 48.0 kHz
Frame rate                     : 31.250 FPS (1536 SPF)
Compression mode               : Lossy
Delay relative to video        : -80 ms
Stream size                    : 225 KiB (1%)
Service kind                   : Complete Main

Could it be another situation where a GPU driver needs updating?

Could be. The AMD drivers are here. The R7 200 series looks like a line rather than a specific GPU so I couldn't link directly to a driver page.

Defiantly an issue with Peter's PC, works fine here. Nearly all Kernalbase.dll issues are driver related as Vegas is trying to implement an action and windows says no.

Standard interlaced AVCHD video.

Having an all AMD computer (sig below), no problem bringing the clip in and playing it back. I have many old MTS from my Canon camcorder and they too all play back and are editable in Vegas 20.

Your graphics card is from 2013, and not really considered "powerful", but a low end card. I think the card is a R7 240, at least guessing with the info @Peter-Resch provided. All this leads to me believe that while your CPU is adequate, your GPU isn't. This setup might be fine for Vegas Movie Studio 11 which was released in 2011, that card does not meet the requirements posted on the Vegas Pro website for Vegas Pro 20:

AMD/ATI® Radeon with 4GB and VCE 3.0 or higher

The R7 240 only has 2GB of RAM, and VCE 1.0. Looking at the R7 265x, it too has only 2GB RAM. The latest drivers can be found HERE.

@Peter-Resch

As a diagnostic technique:

Disable GPU Decode and GPU Acceleration in Options/ Preferences...

If the files load properly with the GPU turned off, go on with your work while you look for a more modern driver and/or GPU. Many people edited MTS files without a fancy-smancy GPU.

what card?

I've installed a Nvidia GeForce GT1030 with 2GB RAM for now. I've ordered an Nvidia GeForce GTX1650. It has 4GB of RAM, a bit more grunt and can support three monitors.