vegas pro 21

Yanis-Ichou wrote on 9/16/2023, 6:39 AM

Hello, while I was working on editing a video, I noticed that I didn't have enough transitions. So, I started downloading Boris FX. Suddenly, my Vegas software began losing track of the location of some video tracks, even though I hadn't moved any of them. I clicked on "specify location," and when I did, all the video tracks in my video disappeared. Fortunately, I had saved a backup before they disappeared. So, I decided to exit without saving to retrieve my video from the last backup. However, when I tried to restart Vegas, nothing worked, and an error message appeared. Vegas wouldn't launch anymore. I uninstalled Boris and everything associated with it, but still no luck. I had downloaded Boris from their official website. Can anyone help me with this issue? I even restarted my computer.

Comments

j-v wrote on 9/16/2023, 7:50 AM

First try to reset the program to the moment right after the installation exactly following these steps: https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

Yanis-Ichou wrote on 9/16/2023, 8:00 AM

Hello, I followed all the steps you sent me, but it still doesn't work

j-v wrote on 9/16/2023, 8:50 AM

Then you have to give more information, special your used hardware, kind of sourcefiles and the text of your error report (clicking the more info options). Start for giving the Info here: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

jetdv wrote on 9/16/2023, 1:50 PM

@Yanis-Ichou, on that window, click on "Show Details" and it will give you a lot more information including the module that is causing the crash.

Yanis-Ichou wrote on 9/17/2023, 5:31 AM

Hello, this gives me this but I don't understand it well.

j-v wrote on 9/17/2023, 6:18 AM

Go to C: \Program Files\Common Files\OFX\Plugins and delete or rename all you find of BCC, restart the hardware and try again to start Vegas

jetdv wrote on 9/17/2023, 6:54 AM

@Yanis-Ichou It says that Boris is causing the crash. I'd just uninstall Boris. Later you can reinstall Boris but I'd make sure it's a version that says it works with VEGAS Pro 21.