Vegas Pro Flow crashes v20 every time

Mindmatter wrote on 5/30/2023, 2:21 PM

Hi all

wanted to try out a few presets with Flow. As soon as I hit "apply", I get a message: "vegas flow couldn't find an ending keyframe", and then Vegas crashes and exits.
Even with no event selected, just hitting apply crashes Vegas 20.
I tried also to update to 1.4.3 but the installer does not work, either displays error messages that files could not be created or doesn't run at all.

here's the V20 crashlog, keep getting those So4HardwareDetectionError recently, like with PE4.

Extra Information
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\fileio_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\persist.prefs
   File:                C:\Users\Ultraman\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionError.log
   File:                C:\Users\Ultraman\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionOutput.xml
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\dx_video_grovel_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\svfx_video_grovel_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\ocio_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\dx_grovel_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\vst_grovel.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\vegas_script_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\gpu_video_x64.log

Problem Description
Application Name: VEGAS Pro
Application Version: Version 20.0 (Build 403)

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 20.0\vegas200.exe
   Process Version:     Version 20.0 (Build 403)
   Process Description: VEGAS Pro

Comments

andyrpsmith wrote on 5/30/2023, 5:36 PM

What did you find in the extra information files?

fr0sty wrote on 5/30/2023, 5:44 PM

Hardware detection issues might be related to a driver problem with your GPU, what driver version are you using? Which GPU?

andyrpsmith wrote on 5/31/2023, 9:21 AM

There is a lot of information in the log files about what Vegas thinks about the system, I would guess that 99% of users never open a log file.

Mindmatter wrote on 5/31/2023, 3:53 PM

Hardware detection issues might be related to a driver problem with your GPU, what driver version are you using? Which GPU?

after the crashes I updated to the newest Nvidia studio driver for my 3070, which is 535,98.

It didn't resolve the issue, and today I had a monster Vegas crash with black screens and a total apocalypse.

m3lquixd wrote on 6/1/2023, 3:03 PM

@RatinFX

RatinFX wrote on 6/1/2023, 6:30 PM

Thank you for the @ @m3lquixd 👐

Interesting, I've never seen or heard about "So4HardwareDetectionError", let alone black screen crashes.

A few things:

Make sure you have at least .NET 4.8 installed
You have to close VEGAS when "installing" a newer version of VPFlow as it only replaces the old files with the new ones in the specified folder
- note that if the default path did not work and you used another path from "manual install" you will need to continue to do so for now
What is "PE4"?
Could you share what's inside the "So4HardwareDetectionError" files?
I tried to look more into the mentioned issue but it does not seem to be related to VPFlow at all, but it seems like it somehow triggers it which is really weird
- I also found one of your messages there (with seemingly the same issue?)

I would love to test all the problems for myself but I do not have versions other than VEGAS 14 or 18

lan-mLMC wrote on 6/4/2023, 6:58 AM

I can 100% reproduce the crash bug. Vegas Pro 20 build 403.

I do not have versions other than VEGAS 14 or 18

@RatinFX You can install the Vegas 20 trial to test it : https://rdir.magix.net/?page=LXXNHP3P4WG3

Mindmatter wrote on 6/5/2023, 3:07 AM

@RatinFX thanks for looking into this.

PE4 is Plural eyes 4.

Could you share what's inside the "So4HardwareDetectionError" files?
Sorry, I don't know how to do that,.I just copied the crash log.

Make sure you have at least .NET 4.8 installed

note that if the default path did not work and you used another path from "manual install" you will need to continue to do so for now

I'll give that a try ASAP.

UDATE:
I tried again to reinstall the 1.4.3. update , NET 4.8 was already installed. For some reason, it now works!

RatinFX wrote on 6/7/2023, 10:52 PM

Lol actually insane how nothing changes but it gets fixed, glad to hear it's ok now

If anyone got an idea how to troubleshoot/debug these problems I'm always listening

Mindmatter wrote on 6/8/2023, 4:38 AM

Yeah it's really weird...I didn't do anything apart from trying one more time the next day...

andyrpsmith wrote on 6/8/2023, 7:15 AM

Thank you for the @ @m3lquixd 👐

Interesting, I've never seen or heard about "So4HardwareDetectionError", let alone black screen crashes.

A few things:

Make sure you have at least .NET 4.8 installed

You have to close VEGAS when "installing" a newer version of VPFlow as it only replaces the old files with the new ones in the specified folder
note that if the default path did not work and you used another path from "manual install" you will need to continue to do so for now

What is "PE4"?

Could you share what's inside the "So4HardwareDetectionError" files?

I tried to look more into the mentioned issue but it does not seem to be related to VPFlow at all, but it seems like it somehow triggers it which is really weird
I also found one of your messages there (with seemingly the same issue?)

I would love to test all the problems for myself but I do not have versions other than VEGAS 14 or 18

Just open C:\Users\Username\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionError.log with note pad to see what's inside.