Comments

Dexcon wrote on 1/20/2022, 4:30 AM

What exactly do you mean by "not working"? Please provide a far more detailed explanation/description about in what way the preview window is not working. And have you made any changes to your computer in between working and not working.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Robert-MERIEN wrote on 1/20/2022, 5:10 AM

I haven't made any changes to my PC.
When I insert a video in the timeline,
before I could view this video in the "preview" window, play it step by step, position myself on an image. Now I no longer have any preview in this window.
On the other hand, I noticed while performing a Render, that the resulting video did not include any image (just the sound).

I specify that I correctly view the videos that are in the explorer or media window of the project.

Sorry for my broken English, but I'm French and I use the google translator!!!
cordially
R Merien

Dexcon wrote on 1/20/2022, 5:25 AM

Merci beaucoup pour utiliser Google Translate.

I think that much more information is needed particularly about the media that you are using. Please refer to https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/ and provide as much information as you can particularly in relation to your media using MediaInfo (a free download) - point C-1.

Maybe try a reset back to Vegas Pro 17 default settings via https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

3POINT wrote on 1/20/2022, 6:05 AM

When I insert a video in the timeline,
before I could view this video in the "preview" window, play it step by step, position myself on an image. Now I no longer have any preview in this window.
On the other hand, I noticed while performing a Render, that the resulting video did not include any image (just the sound).

Make sure that you didn't mute the video track in the tracklist, otherwise unmute.

Robert-MERIEN wrote on 1/20/2022, 6:30 AM

I did a factory reset and everything was fine.
Vegas 17 works perfectly.
Many thanks to everyone for your help.

Bonne journée (Have a good day)😉

25C wrote on 9/14/2024, 9:59 PM

My video preview keeps being blackened and doesn't play anything at all

RogerS wrote on 9/14/2024, 10:02 PM

My video preview keeps being blackened and doesn't play anything at all

@25C Please create a new post and provide details about your system and version of VEGAS. You are using the "video preview" tab and not the trimmer, right?