VMS15 - crashing when adding media to timeline

alex-d6717 wrote on 8/31/2019, 8:21 AM

I Have Vegas Movie Studio 15, And When I Try To Put A Clip Into The Timeline, The Software Crashes. Same Goes For When I Try To Put In Mp4's, But Images And Text Work Fine. My Computer Has 12GB Of Ram, And Plenty Of Space. Anybody Know What's Wrong?

Comments

j-v wrote on 8/31/2019, 8:57 AM

For some help tell us some more about your used hardware and the files you try to add to the program, for that to give info read this and give the info from part C all numbers :https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

Give also your buildnumber of your movie Studio 15 version.

met vriendelijke groet
Jan

Camera : Pan X900,GoPro Hero7 Hero Black
Desktop :MB Gigabyte Z390M, W10, i7 7900 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti.
Laptop  :Asus ROG GL753VD, W10 home, version 1903 build 18.362,295 CPU i7 7700HQ, 16 GB RAM, GeF. GTX 1050 (2 GB) + Int. HD Graphics 630(2GB).VP 15,16,17 and VMS PL 15,16 are installed
Both Nvidia GPU's have driver version 431.86 Studio Drivers
TV      :LG 4K 55EG960V

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alex-d6717 wrote on 9/14/2019, 7:27 PM

Version 15.0 Build 146

I Use OBS Screen Recordings, And MP4's From A Converter

Intel(R) HD Graphics 620 - Says its Working Fine

EricLNZ wrote on 9/14/2019, 7:43 PM

You haven't provided Media Info of your problem source material. Please refer to item C1 of the link j-v gave you.

alex-d6717 wrote on 9/14/2019, 9:44 PM

General
Complete name                            : C:\Users\xc201\Documents\MAGIX Downloads\Installationsmanager\VEGAS_Movie_Studio_15.0.0.146_INT_Trial_15_0_0_146.exe
Format                                   : MZ
Format profile                           : Executable / AMD x86-64
File size                                : 321 MiB
Encoded date                             : UTC 2018-05-24 21:14:57

 

Is This It?

EricLNZ wrote on 9/14/2019, 11:57 PM

No it isn't.

You obviously haven't read C1 as suggested. Presumably English isn't your native language? What languages are you fluent in?

alex-d6717 wrote on 9/15/2019, 9:22 AM

General
Complete name                            : C:\Users\xc201\Pictures\NEW VEGAS CLIPS\2019-09-08 20-19-47.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/iso2/avc1/mp41)
File size                                : 2.21 MiB
Duration                                 : 31 s 958 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 579 kb/s
Writing application                      : Lavf57.84.100

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L3.2
Format settings                          : CABAC / 4 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 4 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 31 s 584 ms
Bit rate                                 : 463 kb/s
Nominal bit rate                         : 512 kb/s
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 48.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.010
Stream size                              : 1.74 MiB (79%)
Writing library                          : x264 core 148 r2762 90a61ec
Encoding settings                        : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=2 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=6 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=10 / rc=abr / mbtree=1 / bitrate=512 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Color range                              : Limited
Matrix coefficients                      : BT.470 System B/G
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 31 s 958 ms
Bit rate mode                            : Variable
Bit rate                                 : 112 kb/s
Maximum bit rate                         : 576 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 437 KiB (19%)
Default                                  : Yes
Alternate group                          : 1

j-v wrote on 9/15/2019, 12:54 PM

Look here for the right OBS capture settings : https://www.vegascreativesoftware.info/us/forum/faq-what-obs-studio-settings-work-well-with-vegas-pro--109925/

met vriendelijke groet
Jan

Camera : Pan X900,GoPro Hero7 Hero Black
Desktop :MB Gigabyte Z390M, W10, i7 7900 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti.
Laptop  :Asus ROG GL753VD, W10 home, version 1903 build 18.362,295 CPU i7 7700HQ, 16 GB RAM, GeF. GTX 1050 (2 GB) + Int. HD Graphics 630(2GB).VP 15,16,17 and VMS PL 15,16 are installed
Both Nvidia GPU's have driver version 431.86 Studio Drivers
TV      :LG 4K 55EG960V

Dutch video tutorials for beginners

My slogan is: BE OR BECOME A STEMCELL DONOR !!!