• Video

  79 answers, most recent on 8/9/2022

  RE: Vegas Pro does not open video file .mov (4K frame rate 25)
  I am having a related problem that I cannot seem to solve: I cannot get Vegas Pro 19 to recognize/open .mov files. I have installed and re-installed various versions of Quicktime (7.76 up to 7.79), I have checked the "enable the Quicktime plug-in"
• Video

  7 answers, most recent on 3/23/2022

  RE: Video corrupted when I render in mp4
  Start by going to Help->Check for Driver Updates, and do so when prompted. To be sure something deeper isn't at play, render a file with Encode Mode set to Magix HEVC. This will force software encoding.   I did what he told me. I had an older
• Video

  6 answers, most recent on 3/22/2022

  serial number of Vegas just doesn't work.
  I get error -14 and -24 "serial used on anther product or invalid" "serial already been registered". But it's the one I just got from the Vegas mail when I paid the software... Just bought the software license, it refuses to work... regards from
• Video

  8 answers, most recent on 3/8/2022

  Developers Help
  Hey you rockstars at Magix, I have an error happening in Vegas Pro 19 on Windows 11 64bit machine. Vegas doesn't support Canons high bitrate ALL-I footage. To be fair, ALL-I 24fps is fine but 1920x1080 60fps ALL-I causes the program to glitch, drop
• Video

  39 answers, most recent on 5/17/2022

  Who can solve this problem? - VP19 render crashes
  Dear talented members, I cant render. It crashes all the time. I want to render video MP4 H264 and than put it on a USB stick. I am now communciating with the helpdesk for more than a month now. Still they can come with a solution. You will find
• Offtopic

  8 answers, most recent on 11/9/2022

  RE: Wedding Video Gear Advise
  @Dexcon, Thank you for your follow up. If I may, I will now follow up to some of your comments. "the linked reviews states the camera can record 5.1 audio" This review is incorrect: https://photographypx.com/best-professional-video-cameras/ This
• Video

  10 answers, most recent on 6/8/2023

  RE: Vegas 20 Keeps Crashing
  Something's very wrong if the sample projects don't work- the older of the two had 100+ users doing it from VP 16 to present. I have no reports of renders not working. I'd try installing a recent NVIDIA Studio driver for the GPU.Then try resetting
• Video

  One answer, on 3/7/2022

  dll errors when try to start Image or Effects
  I recently bought Vegas 19 and two of the included parts come up with errors when I try to start them. This is what they say: Vegas Image.exe - Entry Point Not Found The procedure entry point clGetExtensionFunctionAddressForPlatform could not be
• Production Assistant

  No answers, created on 2/8/2022

  VEGAS Pro 365 Installation error code -24.
• Video

  23 answers, most recent on 8/19/2022

  RE: a few thoughts about Vegas multicam editing
  As you can see in the screenshot, yes - it's running in VEGAS Pro 19. The current version is for VEGAS Pro 14 and newer. It's was extremely well known for many years but many newer users have started using VEGAS that may not have heard of it. It
• Video

  68 answers, most recent on 3/1/2022

  RE: Pixel format for Canon R5 CLOG3 10-bit Footage? (8-bit vs 32-bit)
  THIS IS ONE OF THE CLIPS THAT GIVE THE ERROR: Complete name                            : C:\Users\Mark\Desktop\702A4115.mp4Format                                   : MPEG-4Format profile                           : Base Media / Version 2Codec ID    
• Video

  20 answers, most recent on 6/26/2022

  Vegas Pro 19 - Problem: Unmanaged Exception (0xe0434352)
  Extra Information   File:                C:\Users\Owner\AppData\Local\VEGAS Pro\19.0\svfx_Ofx1_1_plugin_x64-'de.magix_Upscale' (2, Multiple Contexts).log   File:                C:\Users\Owner\AppData\Local\VEGAS
• Video

  2 answers, most recent on 1/29/2022

  error -24
  I had to reinstall software due to windows but when I enter my serial number I get -24 on all my MAGIX software. The email is the same on my account.
• Video

  20 answers, most recent on 2/13/2022

  RE: Slow rendering after CPU change
  I see a few issues here with your settings. One- dynamic ram preview is too high. You've set it to 1/2 system ram. Try the default of 200MB or a smaller number like 1000MB. (for NVENC renders I would set it to 0MB and then put back to 200 to edit as
• Video

  8 answers, most recent on 2/1/2022

  RE: What is the easiest way to upgrade from Vegas Pro 18 to Vegas Pro 19?
  @wally-stall5348 Error Code -24: You will receive the message "Serial number already assigned" or "Error code -24" if the product has already been registered under another e-mail address by you or a previous owner. First, please check your entered
• Video

  2 answers, most recent on 1/29/2022

  RE: error -24
  Ask VEGAS Support if the Support article did not help.
• Video

  8 answers, most recent on 2/1/2022

  RE: What is the easiest way to upgrade from Vegas Pro 18 to Vegas Pro 19?
  If you have a subscription, you should be able to download, install and activate VP19 with your subscription serial number. When you download the upgrade and access the download you get an error 24 meaning you need a new serial number to access the
• Video

  20 answers, most recent on 2/13/2022

  RE: Slow rendering after CPU change
  I see a few issues here with your settings. One- dynamic ram preview is too high. You've set it to 1/2 system ram. Try the default of 200MB or a smaller number like 1000MB. (for NVENC renders I would set it to 0MB and then put back to 200 to edit
• Video

  46 answers, most recent on 7/13/2023

  RE: Play back lagging at 422 10bit
  Here's the MediaInfo from the 10-bit h.264/avc test clip I have which does not play so well although it does load without error into Vegas 18 build 527: General Complete name                            : D:\MISC\test clips Sony A7Siii\A7SIII XAVC
• Video

  19 answers, most recent on 1/28/2022

  RE: ffmpeg command for transcoding MKVs into Vegas friendly h.264 MP4s?
  Miles, from the red flags raised by your description, I strongly suspect that your AVC-encoded files have stream errors that do not get corrected by remuxing ("rewrapping"). Otherwise, I have no plausible explanation why remuxing is failing or
• Video

  4 answers, most recent on 1/25/2022

  Error 24
  I do videos on YouTube as a hobby and I’ve been using vegas 18 and currently swapped to 19 for over a year now. Earlier I tried to render a video and I received error -24 “serial code blah blah belonged too another account”. I went to Magix and my
• Audio

  4 answers, most recent on 1/23/2022

  RE: error 14 (or 24)
  I can NOT register sound forge 15 that I bought directly from Magix I have put in many times the correct serial number but it still says error 24 I also had problems with "error code -14". Got a new serial number from Magix support.
• Audio

  4 answers, most recent on 1/23/2022

  RE: error 14 (or 24)
  As @Dexcon advises. The general Support articles: https://www.vegascreativesoftware.info/us/support/article/troubleshooting-error-code-14--12/ https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/
• Audio

  4 answers, most recent on 1/23/2022

  error 14 (or 24)
  I can NOT register sound forge 15 that I bought directly from Magix I have put in many times the correct serial number but it still says error 24