• Video

  16 answers, most recent on 5/9/2023

  [Solved] Vegas Pro 20 Crashes on import of .MTS File
  I'm a user ex Vegas Movie Studio Platinum V11, upgraded to Vegas Pro 20. When I attempt to import any .MTS video file (ex my Canon Elegra Camera) into Vegas Pro it crashes. I never had this problem importing .MTS video files into Movie Studio
• Audio

  7 answers, most recent on 7/28/2025

  audio .wav?
  General Complete name                            : E:\CATERCAST - DEJAIR\Untitled 3\Audio Source Files\Untitled CAM 1 02.wav Format                                   : Wave Format profile                           : RF64 Format settings
• Video

  23 answers, most recent on 3/23/2023

  [Solved] GL Transitions always crash program (Solved)
  Latest Vegas Edit (updated today, but was also doing it before todays update), RTX4080 12GB, 24 Core 13th Gen Intel, 64gb Ram, Windows 11 laptop I can't even open the transition window to GL Transitions now, and I have a project with a few of them
• Video

  11 answers, most recent on 3/28/2024

  Rendering 25 fps interlaced, 720x576x24, DV to AVC/HEVC Interlaced?
  I can't find a way to do this right. When I try Magix AVC or HEVC and customize the template to interlaced I get the error: "message missing" from vegas. Progressive works. Sony AVC interlaced works however only allows for upper field first and my
• Video

  28 answers, most recent on 5/16/2024

  RE: Timecode sync attempt error message
  @NoKi, @wjauch, @mark-y  I keep getting an error message "some media did not have valid offset information and were skipped".  I guess due to a bug, the beginning timecode has to be greater than zero, with 00:00:00.001 being the minimum. For video,
• Video

  14 answers, most recent on 6/20/2024

  Something very strange
  In the picture you can see two of the same projects , the one at the bottom was created first, and the one at the top was created by copying everything [ ctrl+c > Ctrl+v ] from the former. As you can see, the one up top has different render
• Vegas Movie Studio (up to ver. 17)

  2 answers, most recent on 8/26/2022

  [Solved] Serial # registered to another email address
  Using Movie Studio 2022 Platinum on MS Windows 10 PC. I did change my email address after installation. Received following message when I tried to bring a video file (mpeg-4-codec) into Movie Studio: This serial number has been registered to another
• Video

  3 answers, most recent on 3/20/2026

  Rendered videos are less bright (dimmer) than the originals.
  I'm using Vegas Pro 23.0 Build 356 on Windows 10 Pro with a GTX3080. When I drag and drop a video in and choose to set my project settings to be the same as the original, the video in the preview looks fine. My original video is from an Atmos Shogun
• Video

  78 answers, most recent on 12/27/2025

  RE: The Vegas Pro UI needs to be fixed
  I think these are some solid suggestions, honestly, user error or not. The point of good designed software is to minimize the damage done in the event of user error.I especially like the not having to select "custom frame size" to enter in my own
• Video

  One answer, on 11/30/2023

  Registered to another email address
  Hi, I just purchased Vegas Pro 21 a couple of hours ago. I started it hoping to edit a project I'm working on, but keep receiving a pop-up displaying Error code: -24. The pop-up box says that my serial number has already been registered to another
• Video

  8 answers, most recent on 11/17/2023

  RE: VEGAS 21 (Build 187) POST Render Error: "The system is low on memory"
  As Andrew-Stevenson guessed, this error is typically due to GPU memory running out. Your CPU is a 12 core and 24 thread processor...I believe you could consider reducing the number of render threads (Options/Preferences...go to the Video tab and set
• Audio

  3 answers, most recent on 3/27/2024

  The ASIO device Realtek ASIO does not support the current sample rate.
  Vegas 21.0 Build 208 Operating System Windows 11 Professional (x64) Version 23H2 (build 22631.3374)Install Language: English (United States) Processor 2.10 gigahertz Intel 13th Gen Core i7-137001.38 megabyte primary memory cache24 megabyte
• Video

  15 answers, most recent on 12/12/2024

  RE: Vegas Hub - can't access downloads
  Reyfox wrote on 12/10/2024, 12:17 PM Right now, I see all the content, but downloading to the timeline doesn't seem to work. So I clicked a few times, and when nothing seemed to be happening, I went to the Project Media tab, and all the files were
• Video

  10 answers, most recent on 7/11/2024

  RE: PC rebooting during editing with Vegas Pro 18
  Post logs stored in the Windows Reliability History Here is a link to how it's done. OrigineVEGAS Pro RiepilogoHa smesso di funzionare Data‎08/‎07/‎2024 12:41 StatoSegnalazione inviata DescrizionePercorso dell'applicazione che ha generato
• Video

  2 answers, most recent on 1/16/2024

  Vegas Pro 18 Error when trying to render
  I'm having a problem on a Vegas Pro 18 project wherby I have completed an edit of the rushes and when I try to render, I get an error relating to "class or enum, etc." and cannot render the project. These are the details of my system
• Video

  22 answers, most recent on 12/2/2023

  RE: I can't render my project
  @k15Storm Did this C++ runtime update recently? If so, uninstall it and let it reinstall overnight from the web. The DLL that threw the error is part of this package. I had to uninstall all of the November updates because my machine froze up. I
• Video

  337 answers, most recent on 11/27/2025

  RE: VEGAS Pro 23 build 278 General Discussion
  I've never seen such an error before: Conformance errors : 1 AVC : Yes General compliance : Bitstream parsing ran out of data to read before the end of the syntax
• Video

  29 answers, most recent on 7/15/2024

  RE: VEGAS is lagging while play 4k footage.
  @iEmby In the little bit of testing I've done it seems to play fine when scrubbing and playing across edits, there does seem to be a bug though, the audio track needs to be progressed 14frames to for sync, there are 14 frames of audio missing.
• Vegas Movie Studio (up to ver. 17)

  No answers, created on 3/16/2023

  Error -24 for Vegas Pro 18
• Video

  12 answers, most recent on 12/22/2023

  Vegas Pro 365 License But Can't Use Speech-to-Text?
  I have a Vegas Pro 365 subscription. And I've been using speech-to-text for months now. And randomly, yesterday, my ability to use this feature went away. Now when I try to select "speech-to-text" under "tools", I get the error message "This feature
• Video

  24 answers, most recent on 8/21/2022

  [Solved] Vegas Pro 20 ProRes RAW: Only Showing Audio On Timeline
  I have the following:Atomos Ninja VCanon r5I can import to the timeline ProRes 422 footage captured with the above equipment and both video and audio display as expected.I cannot import the video stream of a ProRes RAW file to the timeline. It will
• Video

  4 answers, most recent on 4/18/2023

  Unable to register software - vegas Pro 18 error -24
  Hi, wondering if anyone can support, I am attempting to install vegas pro 18, no keys used on the software. I am continually getting an error code 24. Its registered via my sony account under the same email address, and was purchased via the humble
• Video

  4 answers, most recent on 4/18/2023

  RE: Unable to register software - vegas Pro 18 error -24
  The standard Support advice here https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-24--2/ (as advised in the comments above as well).
• Video

  2 answers, most recent on 7/20/2023

  RE: Foutcode: -24
  https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-24--2/ (I've removed your email addresses to protect your personal data. From the advice in making a New Post: "Please be mindful of data protection. Do not publish any