• Video

  11 answers, most recent on 4/14/2022

  RE: rendering compare HEVC vs. Sony MXF
  What exactly is your question?HEVC is a newer delivery format that's very space efficient. (It's also an acquisition format for phones and certain cameras).Recent hardware supports HEVC decoding natively. You can upload HEVC as is to sites like
• Vegas Movie Studio (up to ver. 17)

  3 answers, most recent on 2/18/2022

  RE: Purchased MS 17 from amazon, hardcopy. Error code 14 when registering
  It also is telling me there's no license to this product. Why is this so difficult? and why doesnt the company have a support phone number?
• Video

  10 answers, most recent on 5/8/2022

  RE: Upgrade only accepts Master Card
  VEGAS Support for VEGAS products starts here https://www.vegascreativesoftware.info/us/support/ (advice here). MAGIX products support starts here. Purchase consultation contact: https://www.magix.com/int/support/customer-service Phone numbers:
• Video

  4 answers, most recent on 1/10/2025

  Errors opening project from earlier version
  Hi.  I have been using Vegas Pro versions 7,8,9,10,12,14,16,17, and now 18 on and off for many years, and have never had any issues upgrading between versions.  A recent version 18 project started crashing on me when attempting to perform a Render. 
• Video

  27 answers, most recent on 1/13/2025

  RE: Washed out colours editing iphone videos
  Final cut does not support Dolby vision. Your best bet is to shoot in HLG mode, not Dolby vision. That phone camera doesn't have anywhere near the dynamic range and needed to take advantage of Dolby vision (or HDR) anyway. HLG still gives you HDR
• Video

  2 answers, most recent on 2/1/2023

  Vegas Pro 20 Constant Lag while editing
  First of all my PC is very good holding a very good processer and graphics card (RTX 3080). I've been editing using the software for a few weeks now on the same saved file, but only yesterday I open it up to edit and all of the preview is very
• Video

  47 answers, most recent on 3/31/2024

  RE: New AMD RX 7600 XT not fully recognized by VP 20.411
  I had naively hoped the Radeon 7600 XT would double my rendering performance. Oh well. I'll probably fool around a little with the various settings, but any performance gains will be minimal.Regarding my workflow and other items, my media is mixed
• Video

  27 answers, most recent on 1/13/2025

  RE: Washed out colours editing iphone videos
  Thanks everyone for your replies. Will look at the various suggestions including turning off the HDR on our phones (although I guess that will result in not so good looking videos?). But what a pain that in this day and age, companies can't come to
• Video

  8 answers, most recent on 3/2/2022

  RE: benefits of Vegas 19 vs. 13
  VP 19 works much better with files from phones, with support for formats like HLG that I don't think would even open in 13. GPU encoding should mean smoother playback. There's no real learning curve for 13 to 19, almost all the controls are in the
• Video

  37 answers, most recent on 9/8/2024

  RE: 10 Bit Video in Vegas Pro 22 - What Project Settings to Use?
  First thing you need to ask yourself... what is my target format? Most target formats are 8 bit... DVD, Blu-Ray (except 4K Blu-Ray), broadcast TV, etc. are all 8 bit. The only delivery format that is 10 bit is HDR. Youtube, Facebook, Instagram,
• Video

  14 answers, most recent on 4/7/2022

  RE: On February 25th I paid $299.00 & have not been able to get my product
  Unless you really know your way around in Magix/Vegas' chaotic support system Totally agreed. These days, even Sherlock Holmes and Hercule Poirot would have difficulty locating support help on MAGIX's website in order to talk to another human being
• Video

  2 answers, most recent on 2/2/2022

  RE: Upgrading from pro 17 to 19
  From https://www.vegascreativesoftware.com/us/support/ : "Sales Info: If you have questions regarding your order or a product before purchasing, please contact us on: +44 (0)203 3189218 (10:00 am - 4:00 pm CET, Mon - Fri)" As this is a user forum,
• Video

  27 answers, most recent on 1/13/2025

  RE: Washed out colours editing iphone videos
  Final cut does not support Dolby vision. Your best bet is to shoot in HLG mode, not Dolby vision. That phone camera doesn't have anywhere near the dynamic range and needed to take advantage of Dolby vision (or HDR) anyway. HLG still gives you HDR
• Video

  14 answers, most recent on 4/7/2022

  RE: On February 25th I paid $299.00 & have not been able to get my product
  The only Support phone number (which may change or not work for your area) seems to be here for "Sales Info". It's been advised though that users try the VEGAS Online Live Chat instead of a MAGIX sales number. The Chat is mainly for "Pre-sales and
• Video

  20 answers, most recent on 1/18/2023

  RE: Royalty-free stock content still cannot access
  Wow. Talk about misleading. I just hit this problem as well. The upgrade process from a standalone license (Vegas Pro 14) did not specify that there was a separate 365 subscription version. Furthermore, it presented the 365 subscription features as
• Video

  2 answers, most recent on 2/2/2022

  RE: Upgrading from pro 17 to 19
  @HENRY-HARRIS Instead of the MAGIX Sales phone number, please use Online Live Chat, advice here, item 6. They will forward you to the right people if they cannot handle your issue there.
• Video

  27 answers, most recent on 1/13/2025

  RE: Washed out colours editing iphone videos
  Final cut does not support Dolby vision. Your best bet is to shoot in HLG mode, not Dolby vision. That phone camera doesn't have anywhere near the dynamic range and needed to take advantage of Dolby vision (or HDR) anyway. HLG still gives you HDR
• Video

  107 answers, most recent on 7/6/2023

  RE: Vegas Pro 20 Sneak Peek
  Quite a statement and a particularly disheartening one for our team to see considering we rarely take any significant time off and regularly work long hours every day and also many weekends. A team of 5 (actually now 6) developers that is doing the
• Video

  2 answers, most recent on 4/13/2022

  RE: uploading iPhone + streaming video
  would someone be willing to give me directions on how to upload video from an iPhone onto Vegas Pro? The main thing is to get your iphone footage on to your PC rather than importing it directly into Vegas Pro. Once the media is transferred from your
• Video

  6 answers, most recent on 3/22/2022

  serial number of Vegas just doesn't work.
  I get error -14 and -24 "serial used on anther product or invalid" "serial already been registered". But it's the one I just got from the Vegas mail when I paid the software... Just bought the software license, it refuses to work... regards from
• Video

  19 answers, most recent on 12/6/2022

  RE: Vega Pro 16 bad render quality
  Oh wow, so many Asnwer now. And all usefull, thanks all for it.Yes the thing with whats john_dennis and Howard-Vigorita say - i personly cant hold the mousebutton for seconds, it hurts becouse am sick (i dont want go here in detailes so but i cant
• Vegas Movie Studio (up to ver. 17)

  One answer, on 1/20/2022

  lost serial number
  How do I recover a lost serial number when I never installed to begin with. I ordered MS17 and could not install because my DVD drive was damaged in my move. By the time I got a new drive, the sleeve with the serial number went missing. I have the
• DVD Architect

  7 answers, most recent on 5/18/2022

  DVD Architect 5.2
  I bought VEGAS PRO 10 on February 16th 2012. In about 2014, DVD Architect 5.2 stopped loading after about 1 year on Windows 10. Every time I try to open it the Sony 'Your DVD Architect Pro Trial has Expired' box appears asking to either buy the
• Video

  2 answers, most recent on 2/2/2022

  Upgrading from pro 17 to 19
  I currently use vegas pro17. I'm building a new more powerful editing computer and would like to upgrade to vegas pro19. All previous versions of vegas software that I have purchased were available on dvd disc. My question is, can vegas pro19 be