• Video

  2 answers, most recent on 12/9/2022

  how can i fix error code -24
  i try to open a video file to edit on sony vegas and it keeps on giving me an error code and it also says that the email is already regetered or something like that. does anyone know how i can fix it so i can open video files?
• Offtopic

  2 answers, most recent on 1/5/2023

  Need to activate Vegas 18 for new PC
  I cannot activate/register my serial number due to the following error message: "Vegas Pro, This serial number has already been registered to another email address. Please contact MAGIX support. Error code: -24." I successfully was able to activate
• Vegas Movie Studio (up to ver. 17)

  2 answers, most recent on 11/6/2022

  RE: Product code registered with another e-mail address
  @Nicholas-Cresswell My understanding is that with Amazon purchases you get a voucher code which you redeem on the Magix site and Magix then provide you with a serial number which is registered to your provided email address. You can then activate
• Video

  25 answers, most recent on 1/21/2023

  RE: Voukoder rendering - my thoughts
  @Hulk I'm currently rendering old projects for posterity. This morning, I was working on a project that was originally rendered using Vegas2Handbrake. Here is a quality comparison using my preferred settings in Vegas2Handbrake, Voukoder and HOS
• Vegas Movie Studio (up to ver. 17)

  One answer, on 9/27/2022

  RE: Error 24
  The Support document regarding error code 24 is here. If that doesn't help try asking at Online Live Chat, advice here. (It seems to be available at the moment.) @Derek-Palmer
• Video

  25 answers, most recent on 7/18/2023

  RE: EDL import - inaccurate timecode below 1s
  @Vincent-Mesman , I'm might got lost here, in your EDL the first clip is at  01:00:04:00 but I got it at 00000 , so all 3 ends at 12sec. * Strange, I mod your edl so shot7 will be at 12:24 and so the audio. Now they were in sync at 9:00 with a 25
• Vegas Movie Studio (up to ver. 17)

  One answer, on 9/27/2022

  Error 24
  Error message is about email I used during installation. I'm not sure which email it would be. The only ones I would use would be dereklp4@gmail.com, buckeyelawnpros@gmail.com or info@buckeyelawnprosllc.com. How can I fix this?
• Video

  337 answers, most recent on 11/27/2025

  RE: VEGAS Pro 23 build 278 General Discussion
  @BogdanRSC Could you create a new post about this issue and please include MediaInfo? https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/ If you could include a short sample of media that
• Video

  25 answers, most recent on 1/21/2023

  RE: Voukoder rendering - my thoughts
  @Hulk I'm currently rendering old projects for posterity. This morning, I was working on a project that was originally rendered using Vegas2Handbrake. Here is a quality comparison using my preferred settings in Vegas2Handbrake, Voukoder and HOS
• Video

  One answer, on 9/29/2022

  Edit & Render stopping. Communicad: error kernelbase.dll
    Hello. Long time I have been struggling with editing freezes, or rendering, error message and kernelbase.dll error Please help.
• Video

  17 answers, most recent on 11/13/2024

  RE: Vegas Pro Rendering Issues
  My apologies, I'm new here. Here is all of the information:The cameras I used:GoPro HERO4 Silver (Recording at 2704x1520, 23.98 FPS)GoPro HERO5 Session (Recording at 1920x1080, 50 FPS)GoPro HERO6 Black (Recording at 4000x3000, 23.98 FPS)GoPro MAX
• Video

  242 answers, most recent on 3/19/2023

  RE: VEGAS Pro 20 Build 326 General Thread
  Here is the error report Problem Description    Application Name:    VEGAS Pro    Application Version: Version 20.0 (Build 326)    Problem:             Unmanaged Exception (0xc0000005)    Fault Module:        C:\WINDOWS\SYSTEM32\amdxc64.dll    Fault
• Video

  32 answers, most recent on 3/26/2023

  RE: Confirming cropping into 4K for 1080 render with no quality loss
  @RedRob-CandlelightProdctns said: "Also -- gotta admit -- I don't know how to interpret your quality/loss results (or how they are measured)... they look scientific and all, I just don't know what they mean!" Without knowing what all the
• Video

  37 answers, most recent on 8/13/2023

  RE: NEED HELP !! My VEGAS 20 is Crashing In Every 3 - 5 Minute.
  @Wolfgang S. @RogerS @bitman I upgraded my RAM to 32 GB just 2 hours before. still getting same freeze problem.   problem description DescriptionFaulting Application Path:    C:\Program Files\VEGAS\VEGAS Pro 20.0\vegas200.exe Problem
• Video

  4 answers, most recent on 1/10/2025

  Errors opening project from earlier version
  Hi.  I have been using Vegas Pro versions 7,8,9,10,12,14,16,17, and now 18 on and off for many years, and have never had any issues upgrading between versions.  A recent version 18 project started crashing on me when attempting to perform a Render. 
• Video

  22 answers, most recent on 12/2/2023

  RE: I can't render my project
  ... but it still doesn't render because during the process it gives an error ... What precisely is the error? When it happens next, can you take a screen copy of it and upload the image to the forum via the upload button in the header when adding
• Video

  5 answers, most recent on 12/18/2022

  Bug Report: BroadcastEventWindow.4.0.0.0 Error Message on Shutdown
  I'm sure this isn't anything to be very worried about as it is now, but it is a bug all the same so I figured I'd report it: This error message pops up whenever I shut down/restart my laptop whenever Vegas Pro 20 (Build 214) was ran during the
• Video

  3 answers, most recent on 7/12/2022

  RE: Error Code: -24
  From the Vegas Help Centre re error code 24: https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/
• Video

  3 answers, most recent on 8/24/2022

  RE: Retrieving Vegas files from a broken pc
  If you got an "error code -24" message, please see if you can find help from this Support document. If you have a MAGIX account, go to "My products" there to see if there is a "Sony vegas pro" listed and deactivate it. (Applicable only to versions
• Video

  20 answers, most recent on 1/13/2025

  Rendering Issue - "The system is low on memory" in Vegas 21
  I have a roughly 90-minute render I am trying to do, but I am consistently getting a "The system is low on memory" error message at points in the render. I will put my specs in the images below, but the brief is:Windows 10Vegas 21.0i5-9400 CPUNVIDIA
• Vegas Movie Studio (up to ver. 17)

  One answer, on 7/9/2022

  RE: error-24
  https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/
• Vegas Movie Studio (up to ver. 17)

  One answer, on 7/9/2022

  error-24
  how can i get a solution for this error?
• Video

  3 answers, most recent on 7/12/2022

  Error Code: -24
  hi,I'm getting an error during my SN activation, it says "This serial number has already been registered to another email address. Please contact MAGIX support Error Code: -24" I never use the license before please can someone help me about this
• Video

  19 answers, most recent on 9/19/2023

  RE: Multi-cam project edit worked superb but ColorGrading Panel unusable
  Thanks Howard-Vigoriata for the benefit of your experience. However from my experiments it turns out the unusable color grading panel was down to the AUDIO. I wasn't expecting that!BTW I regularly reboot the PC and restart Vegas. I dont use Live