Comments

Dr Zen wrote on 9/2/2019, 8:33 AM

Hi @ENunn

This may have nothing to do with your problem, however I think it is worth checking and trying.
Going back to your 2nd screen shot of the error message.
The Drive address says: D:\camera vids and photos\*********

A user on my forum, had a strange problem where DVD Architect kept saying "the file did not exist or could not be read". It turned out to be a problem caused by the way Windows background programs read a file address. The specific problem was caused by "blank spaces" between words in folder name.

Solution: Change folder name to not include any blank spaces.
Use _ between words, so it reads D:\camera_vids_and_photos\*********

Obviously doing this may break other projects you have already made, so why not try moving the problem videos into a new folder address and make sure there are no spaces in any of the folder names.

Regards
Derek

ENunn wrote on 9/2/2019, 10:14 AM

In any case VFR isn't the problem. Maybe the XAVC-S codec installed (via handbrake or another pack, i don't know your config) interferes with the Vegas one.

If possible, try to uninstall or disable this code, and see if Vegas can import your files.

idk how to do that 🤷‍♂️

Hi @ENunn

This may have nothing to do with your problem, however I think it is worth checking and trying.
Going back to your 2nd screen shot of the error message.
The Drive address says: D:\camera vids and photos\*********

A user on my forum, had a strange problem where DVD Architect kept saying "the file did not exist or could not be read". It turned out to be a problem caused by the way Windows background programs read a file address. The specific problem was caused by "blank spaces" between words in folder name.

Solution: Change folder name to not include any blank spaces.
Use _ between words, so it reads D:\camera_vids_and_photos\*********

Obviously doing this may break other projects you have already made, so why not try moving the problem videos into a new folder address and make sure there are no spaces in any of the folder names.

Regards
Derek

nope. nothing

Paul-Fierlinger wrote on 9/2/2019, 11:40 AM

@Dr Zen I have been desperately trying every suggestion I come across and just can't get V17 to import my AVIs which I need to do many times each day to get my work done -- but yes, the workaround is to use Vegas' IMPORT feature, which is clumsy for me. But thanks for your post because I want to keep trying...😬

Sylk wrote on 9/2/2019, 2:52 PM

@Dr Zen

I can import the Enunn's sample file despite the blank spaces, so no.

 

@ENunn

What's your Vegas build?

Just to be sure; did you try to import your short sample?

Last changed by Sylk on 9/2/2019, 2:55 PM, changed a total of 1 times.

[OS] : Windows 10 Ent. x64 v1903 (18362.356) // (18362.295 if posted before 9/24/19)
[NLE] : Vegas Pro 17.0 (Build 321) // (Build 284 if posted before 9/24/19)
[DRV] : Studio 431.86 (Display, PhysX, HD Audio) // (Game Ready 436.15 if posted before 9/24/19)

[GPU] : Gainward GeForce GTX 1080 Phoenix GLH
[CPU] : Intel Core i7-2600K @3.4GHz OC@4.5GHz (HyperThreaded) | AirCooling: Noctua NH-D14
[RAM] : 16GB (4x 4GB GSkill Ripjaws X DDR3 1600MHz 9-9-9-24) @1333MHz
[SSD] : Samsung 850 Pro 256GB
[MOB] : Asus P8P67 Deluxe (Rev.1), doesn't support iGPU
[PSU] : Corsair HX750

[DSP1] : 30" DELL UltraSharp U3011 @2560x1600
[DSP2] : 26" iiyama ProLite E2607WS @1920x1200

[UPS] : Eaton 5PX 2200i RT

[DEVICES] : GoPro Hero3 Black, Hero4 Black. Apple iPhone 6S.

j-v wrote on 9/2/2019, 3:07 PM

@ENunn

..... and did you already lower your Dynamic RAM Preview max to 0 MB and try again as I adviced you earlier?

met vriendelijke groet
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Both Nvidia GPU's have driver version 431.86 Studio Drivers
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ENunn wrote on 9/2/2019, 6:14 PM

@ENunn

What's your Vegas build?

Just to be sure; did you try to import your short sample?

Build 284.

Yes I tried to import the video with the import function. Same problem

@ENunn

..... and did you already lower your Dynamic RAM Preview max to 0 MB and try again as I adviced you earlier?

Yep. Nothing.

Sylk wrote on 9/2/2019, 7:35 PM

Did you install a codec pack, or do you just use Handbrake?

[OS] : Windows 10 Ent. x64 v1903 (18362.356) // (18362.295 if posted before 9/24/19)
[NLE] : Vegas Pro 17.0 (Build 321) // (Build 284 if posted before 9/24/19)
[DRV] : Studio 431.86 (Display, PhysX, HD Audio) // (Game Ready 436.15 if posted before 9/24/19)

[GPU] : Gainward GeForce GTX 1080 Phoenix GLH
[CPU] : Intel Core i7-2600K @3.4GHz OC@4.5GHz (HyperThreaded) | AirCooling: Noctua NH-D14
[RAM] : 16GB (4x 4GB GSkill Ripjaws X DDR3 1600MHz 9-9-9-24) @1333MHz
[SSD] : Samsung 850 Pro 256GB
[MOB] : Asus P8P67 Deluxe (Rev.1), doesn't support iGPU
[PSU] : Corsair HX750

[DSP1] : 30" DELL UltraSharp U3011 @2560x1600
[DSP2] : 26" iiyama ProLite E2607WS @1920x1200

[UPS] : Eaton 5PX 2200i RT

[DEVICES] : GoPro Hero3 Black, Hero4 Black. Apple iPhone 6S.

ENunn wrote on 9/2/2019, 7:42 PM

Did you install a codec pack, or do you just use Handbrake?

i dont have any codec packs installed other than QuickTime. i use handbrake

Sylk wrote on 9/2/2019, 8:11 PM

Can you try to uninstall Handbrake? Make a restore point before to simplify recovery.

What's about other formats import?

Last changed by Sylk on 9/2/2019, 8:12 PM, changed a total of 1 times.

[OS] : Windows 10 Ent. x64 v1903 (18362.356) // (18362.295 if posted before 9/24/19)
[NLE] : Vegas Pro 17.0 (Build 321) // (Build 284 if posted before 9/24/19)
[DRV] : Studio 431.86 (Display, PhysX, HD Audio) // (Game Ready 436.15 if posted before 9/24/19)

[GPU] : Gainward GeForce GTX 1080 Phoenix GLH
[CPU] : Intel Core i7-2600K @3.4GHz OC@4.5GHz (HyperThreaded) | AirCooling: Noctua NH-D14
[RAM] : 16GB (4x 4GB GSkill Ripjaws X DDR3 1600MHz 9-9-9-24) @1333MHz
[SSD] : Samsung 850 Pro 256GB
[MOB] : Asus P8P67 Deluxe (Rev.1), doesn't support iGPU
[PSU] : Corsair HX750

[DSP1] : 30" DELL UltraSharp U3011 @2560x1600
[DSP2] : 26" iiyama ProLite E2607WS @1920x1200

[UPS] : Eaton 5PX 2200i RT

[DEVICES] : GoPro Hero3 Black, Hero4 Black. Apple iPhone 6S.

ENunn wrote on 9/2/2019, 8:32 PM

uninstalling handbrake doesn't fix anything. everything else imports just fine.

Sylk wrote on 9/2/2019, 9:02 PM

Ok, so, begin to restore Handbrake, if you not already do it.

Next, according this informations about your file:

Module externe
  Nom : so4compoundplug.dll
  Dossier : C:\Program Files\VEGAS\VEGAS Pro 17.0\FileIO Plug-Ins\so4compoundplug
  Format : AVC
  Version : Version 1.0 (Build 8532)
  Société : MAGIX Computer Products Intl. Co.

You have to rename so4compoundplug.dll file. Technically the folder name, but we will try by changing extension name, e.g. to "dll_". Do this when Vegas is closed, next relaunch it and try to import your XAVC-S.

 

(For more infos, see point 7 of this https://www.vegascreativesoftware.info/us/forum/faq-why-won-t-vegas-open-my-file-correctly-codecs-converters-etc--104572/)

Last changed by Sylk on 9/2/2019, 9:10 PM, changed a total of 2 times.

[OS] : Windows 10 Ent. x64 v1903 (18362.356) // (18362.295 if posted before 9/24/19)
[NLE] : Vegas Pro 17.0 (Build 321) // (Build 284 if posted before 9/24/19)
[DRV] : Studio 431.86 (Display, PhysX, HD Audio) // (Game Ready 436.15 if posted before 9/24/19)

[GPU] : Gainward GeForce GTX 1080 Phoenix GLH
[CPU] : Intel Core i7-2600K @3.4GHz OC@4.5GHz (HyperThreaded) | AirCooling: Noctua NH-D14
[RAM] : 16GB (4x 4GB GSkill Ripjaws X DDR3 1600MHz 9-9-9-24) @1333MHz
[SSD] : Samsung 850 Pro 256GB
[MOB] : Asus P8P67 Deluxe (Rev.1), doesn't support iGPU
[PSU] : Corsair HX750

[DSP1] : 30" DELL UltraSharp U3011 @2560x1600
[DSP2] : 26" iiyama ProLite E2607WS @1920x1200

[UPS] : Eaton 5PX 2200i RT

[DEVICES] : GoPro Hero3 Black, Hero4 Black. Apple iPhone 6S.

ENunn wrote on 9/2/2019, 9:08 PM

renamed it. didn't work.

Sylk wrote on 9/2/2019, 9:11 PM

Try to rename the folder so4compoundplug, add an underscore.

PS: do you see the file types in their name?

Last changed by Sylk on 9/2/2019, 9:15 PM, changed a total of 1 times.

[OS] : Windows 10 Ent. x64 v1903 (18362.356) // (18362.295 if posted before 9/24/19)
[NLE] : Vegas Pro 17.0 (Build 321) // (Build 284 if posted before 9/24/19)
[DRV] : Studio 431.86 (Display, PhysX, HD Audio) // (Game Ready 436.15 if posted before 9/24/19)

[GPU] : Gainward GeForce GTX 1080 Phoenix GLH
[CPU] : Intel Core i7-2600K @3.4GHz OC@4.5GHz (HyperThreaded) | AirCooling: Noctua NH-D14
[RAM] : 16GB (4x 4GB GSkill Ripjaws X DDR3 1600MHz 9-9-9-24) @1333MHz
[SSD] : Samsung 850 Pro 256GB
[MOB] : Asus P8P67 Deluxe (Rev.1), doesn't support iGPU
[PSU] : Corsair HX750

[DSP1] : 30" DELL UltraSharp U3011 @2560x1600
[DSP2] : 26" iiyama ProLite E2607WS @1920x1200

[UPS] : Eaton 5PX 2200i RT

[DEVICES] : GoPro Hero3 Black, Hero4 Black. Apple iPhone 6S.

ENunn wrote on 9/2/2019, 9:16 PM

renaming the folder didn't work.

 

what file type?

Sylk wrote on 9/2/2019, 9:17 PM

Oh... i found this https://www.vegascreativesoftware.info/us/forum/avc-xavc-s-issues-in-vp15-16-try-disabling-so4compoundplug-dll--108345/

[OS] : Windows 10 Ent. x64 v1903 (18362.356) // (18362.295 if posted before 9/24/19)
[NLE] : Vegas Pro 17.0 (Build 321) // (Build 284 if posted before 9/24/19)
[DRV] : Studio 431.86 (Display, PhysX, HD Audio) // (Game Ready 436.15 if posted before 9/24/19)

[GPU] : Gainward GeForce GTX 1080 Phoenix GLH
[CPU] : Intel Core i7-2600K @3.4GHz OC@4.5GHz (HyperThreaded) | AirCooling: Noctua NH-D14
[RAM] : 16GB (4x 4GB GSkill Ripjaws X DDR3 1600MHz 9-9-9-24) @1333MHz
[SSD] : Samsung 850 Pro 256GB
[MOB] : Asus P8P67 Deluxe (Rev.1), doesn't support iGPU
[PSU] : Corsair HX750

[DSP1] : 30" DELL UltraSharp U3011 @2560x1600
[DSP2] : 26" iiyama ProLite E2607WS @1920x1200

[UPS] : Eaton 5PX 2200i RT

[DEVICES] : GoPro Hero3 Black, Hero4 Black. Apple iPhone 6S.

Sylk wrote on 9/2/2019, 9:19 PM

what file type?

The .dll after the file name, or the extension of any other file in windows explorer

[OS] : Windows 10 Ent. x64 v1903 (18362.356) // (18362.295 if posted before 9/24/19)
[NLE] : Vegas Pro 17.0 (Build 321) // (Build 284 if posted before 9/24/19)
[DRV] : Studio 431.86 (Display, PhysX, HD Audio) // (Game Ready 436.15 if posted before 9/24/19)

[GPU] : Gainward GeForce GTX 1080 Phoenix GLH
[CPU] : Intel Core i7-2600K @3.4GHz OC@4.5GHz (HyperThreaded) | AirCooling: Noctua NH-D14
[RAM] : 16GB (4x 4GB GSkill Ripjaws X DDR3 1600MHz 9-9-9-24) @1333MHz
[SSD] : Samsung 850 Pro 256GB
[MOB] : Asus P8P67 Deluxe (Rev.1), doesn't support iGPU
[PSU] : Corsair HX750

[DSP1] : 30" DELL UltraSharp U3011 @2560x1600
[DSP2] : 26" iiyama ProLite E2607WS @1920x1200

[UPS] : Eaton 5PX 2200i RT

[DEVICES] : GoPro Hero3 Black, Hero4 Black. Apple iPhone 6S.

ENunn wrote on 9/2/2019, 9:20 PM

oh yeah i saw it. i added an underscore to the dll and renamed the folder and nothing. did the solution in the thread you linked. nothing

Sylk wrote on 9/2/2019, 9:26 PM

Astonishing... Restore all names and all what you had change.

Last changed by Sylk on 9/2/2019, 9:27 PM, changed a total of 2 times.

[OS] : Windows 10 Ent. x64 v1903 (18362.356) // (18362.295 if posted before 9/24/19)
[NLE] : Vegas Pro 17.0 (Build 321) // (Build 284 if posted before 9/24/19)
[DRV] : Studio 431.86 (Display, PhysX, HD Audio) // (Game Ready 436.15 if posted before 9/24/19)

[GPU] : Gainward GeForce GTX 1080 Phoenix GLH
[CPU] : Intel Core i7-2600K @3.4GHz OC@4.5GHz (HyperThreaded) | AirCooling: Noctua NH-D14
[RAM] : 16GB (4x 4GB GSkill Ripjaws X DDR3 1600MHz 9-9-9-24) @1333MHz
[SSD] : Samsung 850 Pro 256GB
[MOB] : Asus P8P67 Deluxe (Rev.1), doesn't support iGPU
[PSU] : Corsair HX750

[DSP1] : 30" DELL UltraSharp U3011 @2560x1600
[DSP2] : 26" iiyama ProLite E2607WS @1920x1200

[UPS] : Eaton 5PX 2200i RT

[DEVICES] : GoPro Hero3 Black, Hero4 Black. Apple iPhone 6S.

ENunn wrote on 9/2/2019, 9:29 PM

done

Sylk wrote on 9/2/2019, 9:38 PM

Retry link above. (just if your files wasn't named back during you tried it)

Last changed by Sylk on 9/2/2019, 9:57 PM, changed a total of 1 times.

[OS] : Windows 10 Ent. x64 v1903 (18362.356) // (18362.295 if posted before 9/24/19)
[NLE] : Vegas Pro 17.0 (Build 321) // (Build 284 if posted before 9/24/19)
[DRV] : Studio 431.86 (Display, PhysX, HD Audio) // (Game Ready 436.15 if posted before 9/24/19)

[GPU] : Gainward GeForce GTX 1080 Phoenix GLH
[CPU] : Intel Core i7-2600K @3.4GHz OC@4.5GHz (HyperThreaded) | AirCooling: Noctua NH-D14
[RAM] : 16GB (4x 4GB GSkill Ripjaws X DDR3 1600MHz 9-9-9-24) @1333MHz
[SSD] : Samsung 850 Pro 256GB
[MOB] : Asus P8P67 Deluxe (Rev.1), doesn't support iGPU
[PSU] : Corsair HX750

[DSP1] : 30" DELL UltraSharp U3011 @2560x1600
[DSP2] : 26" iiyama ProLite E2607WS @1920x1200

[UPS] : Eaton 5PX 2200i RT

[DEVICES] : GoPro Hero3 Black, Hero4 Black. Apple iPhone 6S.

Sylk wrote on 9/2/2019, 10:02 PM

Please install this program http://avicodec.duby.info/

it allows you show and/or disabling all codecs and filters on your system. Post lists.

Last changed by Sylk on 9/2/2019, 10:02 PM, changed a total of 1 times.

[OS] : Windows 10 Ent. x64 v1903 (18362.356) // (18362.295 if posted before 9/24/19)
[NLE] : Vegas Pro 17.0 (Build 321) // (Build 284 if posted before 9/24/19)
[DRV] : Studio 431.86 (Display, PhysX, HD Audio) // (Game Ready 436.15 if posted before 9/24/19)

[GPU] : Gainward GeForce GTX 1080 Phoenix GLH
[CPU] : Intel Core i7-2600K @3.4GHz OC@4.5GHz (HyperThreaded) | AirCooling: Noctua NH-D14
[RAM] : 16GB (4x 4GB GSkill Ripjaws X DDR3 1600MHz 9-9-9-24) @1333MHz
[SSD] : Samsung 850 Pro 256GB
[MOB] : Asus P8P67 Deluxe (Rev.1), doesn't support iGPU
[PSU] : Corsair HX750

[DSP1] : 30" DELL UltraSharp U3011 @2560x1600
[DSP2] : 26" iiyama ProLite E2607WS @1920x1200

[UPS] : Eaton 5PX 2200i RT

[DEVICES] : GoPro Hero3 Black, Hero4 Black. Apple iPhone 6S.

ENunn wrote on 9/2/2019, 10:25 PM

Retry link above. (just if your files wasn't named back during you tried it)

nah nothing.

Please install this program http://avicodec.duby.info/

it allows you show and/or disabling all codecs and filters on your system. Post lists.

here you go

Sylk wrote on 9/2/2019, 10:31 PM

Ok, and from DirectShow tab?

[OS] : Windows 10 Ent. x64 v1903 (18362.356) // (18362.295 if posted before 9/24/19)
[NLE] : Vegas Pro 17.0 (Build 321) // (Build 284 if posted before 9/24/19)
[DRV] : Studio 431.86 (Display, PhysX, HD Audio) // (Game Ready 436.15 if posted before 9/24/19)

[GPU] : Gainward GeForce GTX 1080 Phoenix GLH
[CPU] : Intel Core i7-2600K @3.4GHz OC@4.5GHz (HyperThreaded) | AirCooling: Noctua NH-D14
[RAM] : 16GB (4x 4GB GSkill Ripjaws X DDR3 1600MHz 9-9-9-24) @1333MHz
[SSD] : Samsung 850 Pro 256GB
[MOB] : Asus P8P67 Deluxe (Rev.1), doesn't support iGPU
[PSU] : Corsair HX750

[DSP1] : 30" DELL UltraSharp U3011 @2560x1600
[DSP2] : 26" iiyama ProLite E2607WS @1920x1200

[UPS] : Eaton 5PX 2200i RT

[DEVICES] : GoPro Hero3 Black, Hero4 Black. Apple iPhone 6S.

ENunn wrote on 9/2/2019, 10:49 PM