I have an older Vegas 11 installed on my C drive, but have installed Vegas 23 on a different drive. It does load, but won't update, because there is an error, "There were no compatible products found on this computer". How do I get it to see my Vegas 11 on the C drive? I feel that is the problem.
Vegas 23 will not update Vegas 11 if that is what you are trying to do. Each version of Vegas is a unique installation. You can have multiple versions on the same computer. The problem is probably because you did not install in on the C drive, but I am not sure about that. Why do you not want in on the C drive?
That error message would indicate that you are trying to install the deep learning models. You need to install Vegas Pro 23 first.
DMT3, Thank you for your response. I am trying to update 23, not 11. I left 11 on my computer for now, since I bought an upgrade from Vegas online and I wanted it to be able to find a previous version of software so it would know I was eligible. My C drive has about 40% open space, but i don't like installing software on it. I mainly just keep just the operating system on there in case the drive fails, then I only have to replace it and not all of the software.
VegasDerek -Thank you for your response. You are correct, I did notice that it said it was a deep learning model that would not update, but I have already installed Vegas and the program does work, just not the update. Any ideas or questions to help find a solution?
It's unclear what's happening as it's possible your expectations about the installation of a new version of Vegas Pro may be different to the real-world process.
Installing a purchased upgrade of Vegas Pro (i.e. a newer version such as Vegas Pro 23 when you already have an earlier version such as VP11 in your case) creates an unique installation of the upgrade (as pointed out earlier by DMT3). This means that you will have both VP11 and VP23 installed and individually useable. The installation of a purchased new version of Vegas Pro does not install 'over' and replace the older version. However, an update to a version (e.g. VP23 build 302) does install over and replace the earlier build of the same VP version (e.g. VP23 build 278). Note: the process is different for Vegas Pro versions obtained under the subscription arrangement.
Your eligibility to upgrade pricing is based on the purchase record on your MAGIX My Account; the installation of a new version of Vegas Pro does not need to seek out the installation of an earlier Vegas Pro version on your computer.
... but I have already installed Vegas and the program does work, just not the update
This is rather confusing. Do you mean that you have installed Vegas Pro 23 and Vegas Pro 23 does work? If yes, what 'update' doesn't work?
BTW, the Deep Learning Models installation does not provide another program over and above Vegas Pro 23 - the DLMs provide additional AI FX available from within the FX window in Vegas Pro 23.