Computer lag when NOT using Vegas Pro

Christopher-Podhola wrote on 10/27/2020, 10:08 AM

I've recently purchased and downloaded Vegas Pro 18 on my computer. I'm running an I7 3.6 GHz, with a 1050 graphics card and 24 Gigs of RAM. I do experience some lag while operating Vegas Pro, but it is tolerable and expected, so, it's not a big issue for me. The preview lag is fairly minimal.

My issue is when I'm NOT running Vegas Pro. For some unexplained reason, I'm experiencing computer lag when Vegas Pro isn't running. I edit, at home, for a living and when I run Microsoft Word to edit manuscripts, I experience lag issues, since downloading Vegas Pro. Sometimes, the lag is minimal, but sometimes the lag spikes last for up to ten seconds. I'll start typing something in Word, but nothing will show up. In fact, as I'm typing this message, I experience lag spikes and I'll sometimes type several words without anything showing up in the message box as I type. All I have open right now is this window. Nothing else.

To make sure that this issue was something related to Vegas Pro, I've experimented by uninstalling Vegas Pro. After uninstalling the program, my lag spike issues stop completely, but when I install Vegas Pro again, my lag spike issues return.

I've tried consulting with people more informed about computer programming than I am (I have no experience with this at all), I'm told that it doesn't make any sense whatsoever for my computer to lag, because of Vegas Pro, when I'm not running Vegas Pro.

And yet, as far as I can tell, that is exactly what is happening. Why else, when I uninstall the program, would my lag issues stop completely?

Any help on this at all would be greatly appreciated. I'm considering cancelling my subscription (I opted for the monthly subscription program). I use my computer for a living and computer lag is intolerable. I use Vegas Pro as a hobby. My profession takes precedence.

Comments

michael-harrison wrote on 10/27/2020, 10:13 AM

Have you monitored task manager to see what's using the CPU?

One thing it could be is the windows anti-virus. Whenever I notice my laptop fan running when it should be idle, I usually see the AV program in the task list for just a few seconds.

Also, look at the task list and see if there are any zombie VP processes in the list. If the window is closed but VP is still stuck in the background, that could be why you don't see this problem after uninstalling or if you reboot but don't run VP

Christopher-Podhola wrote on 10/27/2020, 10:24 AM

Yes. That was one of the steps that I was taken through, while consulting with someone more knowledgable about computers than I am, but when these lag spikes occur, there is nothing notable happening with any of my resources. Even when everything is in minimal usage, I still experience these lag spikes.

The explanation for antivirus doesn't really make sense to me, either, because these lag spikes happen several times per minute, every minute that I'm operating my computer, so long as I have Vegas Pro installed on my computer and when I uninstall Vegas Pro from my computer, the lag spikes stop completely. After uninstalling the program in my experimental phase, I left it uninstalled for twenty four hours, to make sure my operation was lag spike free and I have done this several times, over the period of the past couple of weeks.

As far as I can tell, it is conclusive that whatever my issue is, is being caused by Vegas Pro and not any other operation.

I appreciate your answer and attempt at being thorough, however.

j-v wrote on 10/27/2020, 10:25 AM

@Christopher-Podhola

Can you show us screenshots of task management / processes and task management / performance directly after shutting down Vegas Pro 18?

Christopher-Podhola wrote on 10/27/2020, 10:31 AM

I'm not seeing any way to include screenshots with this message.

j-v wrote on 10/27/2020, 10:34 AM

I'm not seeing any way to include screenshots with this message.

Christopher-Podhola wrote on 10/27/2020, 10:39 AM

Christopher-Podhola wrote on 10/27/2020, 10:41 AM

The first two are while the computer is running Vegas Pro. The second two were immediately after shutting Vegas Pro down.

j-v wrote on 10/27/2020, 10:44 AM

These are mine after shutting down Vegas on my laptop. All specs are in my signature.

j-v wrote on 10/27/2020, 10:46 AM

The first two are while the computer is running Vegas Pro. The second two were immediately after shutting Vegas Pro down.

That's impossible because that means running Vegas does not show things up and closing down they are suddenly present.

Christopher-Podhola wrote on 10/27/2020, 10:47 AM

Okay???

What am I suppose to learn from that?

Christopher-Podhola wrote on 10/27/2020, 10:48 AM

My apologies. I listed them in reverse order, by mistake. The first two were immediately after shutting down Vegas Pro and the second two were while running Vegas Pro.

j-v wrote on 10/27/2020, 10:49 AM

Your firefox takes a lot memory and it's only 32 bit in stead of 64 on a Windows 10 computer with programs. And it runs always???

Christopher-Podhola wrote on 10/27/2020, 10:51 AM

Why are we focusing on Firefox? If I were to uninstall Vegas Pro, right now, and restart my computer, then, open up firefox, I assure you that I would experience no lag issues. My problem has nothing to do with Firefox.

Christopher-Podhola wrote on 10/27/2020, 11:14 AM

Just to be clear on this, I've been experiencing this issue for weeks now and I've uninstalled Vegas Pro several times over the past couple of weeks, each time, leaving it uninstalled for twenty four hours. When Vegas Pro is not installed on my computer, regardless of whatever programs I'm running at the time, I experience no lag spikes. When I install Vegas Pro again, the lag spikes return.

I see no reason to believe that my problem isn't specifically related to Vegas Pro. I just don't know why or what within Vegas Pro is causing my issue or how to solve this problem. I would prefer to keep using Vegas Pro, because it is an exceptional video editing program and I enjoy using it over the other video editing software I've tried. But I cannot tolerate the lag spikes that I experience while having Vegas Pro installed on my computer.

They are quite literally driving me crazy. If the only solution I have to this problem is cancelling my subscription to Vegas Pro, then, that's what I'll do. I'm just hoping to find a different solution, because I really would prefer to keep using Vegas Pro.

john_dennis wrote on 10/27/2020, 11:46 AM

@Christopher-Podhola

Have you looked at processes that are doing disk I/O?

Also, in the Windows Task Manager, sort from high to low on CPU, Memory, Disk, Network and GPU columns to look for overactive processes.

Christopher-Podhola wrote on 10/27/2020, 11:54 AM

Okay, your reply is interesting and I watched the video clip you included. What would I be looking for specifically? Is there some kind of red flag I should be looking for? How will I know what the problem indicators are.

You have to forgive me, but I'm a laymen. My understanding of computers is very basic. I know how to use them to perform my basic functions, but that's about it.

Christopher-Podhola wrote on 10/27/2020, 11:54 AM

Also, I have to leave for a while, but I will look for your reply when I return.

Christopher-Podhola wrote on 10/27/2020, 2:28 PM

Okay, so, I toyed with the Resource Monitor, while typing a document in Word, so I could identify when these lags spikes were occuring, and also monitor, at the same time, any disk activity that was going on at the same time. When the lags spikes occur, I see nothing registering, anywhere.

Thanks for the suggestion, however. It just didn't pan out to provide any clues.

Howard-Vigorita wrote on 10/27/2020, 3:20 PM

If you installed the Vegas Deep Learning module along with v18, you might try just uninstalling that to see if it affects the problem. Also try monitoring network/wifi with the Open Resource Monitor link at the bottom of Task Manager's Performance tab.

Christopher-Podhola wrote on 10/27/2020, 3:48 PM

Originally, I did install the deep learning module, along with the sound software, but, once I realized I was having this problem, since then, when I install Vegas Pro, I opt out of all of the additional programs.

Christopher-Podhola wrote on 10/28/2020, 12:05 PM

Well, I do appreciate those that attempted to help me solve my problem. I've uninstalled Vegas Pro again, and my lag issues have stopped, again, and this time, I think I'm just going to leave it installed. Hopefully, I can find video editing software that doesn't lag out my computer.

set wrote on 10/28/2020, 5:31 PM

This is the strangest case I ever read.

RogerS wrote on 10/28/2020, 10:03 PM

It's presumably a conflict between Vegas Pro and something else. No real clues in this thread about what the something else could be.

Perhaps try back in a few patches in case Vegas, or the other software causing conflicts, is fixed.

vegemite wrote on 10/29/2020, 1:47 AM

I'm just jumping in here to reinforce what Christopher-Podhola wrote. Because I am having (almost) the same problem. I am working on a desktop computer which was built to run DaVinci Resolve Studio, which it does very nicely. This was because I shoot BRaw, like umpteen thousand others world wide, but of course Vegas Pro 18 can't handle it. None-the-less, I like having Vegas on hand as I have used it since Version 2, I think, and I like its simplicity for many tasks.

Being tailored for Resolve Studio, of course it handles Vegas easily. No crashes, no stalling, no suspended renders, nothing adverse at all. Until now! Currently, I am copying about 2TB of interviews on DVDs, editing them and rendering them to a couple of 1TB portable drives. For this, Vegas Copy was the obvious answer. The first couple of discs went well. Good thing, as my deadline is tight.

On the next disc, I suddenly found that I was having difficulty re-naming files. I would type a couple of letters, but no response. The delay was anything from a few seconds to a couple of minutes and suddenly, up would pop the missing text. My first thought was flat batteries in the wireless keyboard and/or mouse, but no. Had the keyboard/ mouse failed? Swapping other keyboards and mice proved no. Maybe a recent upgrade had interfered with my keyboard driver. A quick check and upgrade did not support this.

I have no word processors or anything like that on this computer, but I did dig up Notepad and, sure enough, there was the delay. No lost text, but it sure took its time getting to the screen. Nothing linear about it. Sometimes nothing could be typed without a multi second wait. Sometimes several characters got to the screen before the break.

The cure? Turn off Vegas Capture. No turn off Vegas, no Uninstall. Just exit Capture.

One other small thing: Having enabled Capture using the little Icon on the tool bar, it vanishes, never to return. Afterwards it's necessary to go to the menu to enable Capture.

Not a world-shaking event and, in my case, I can work around it. And I can always fall back on Resolve. But don't dismiss it too lightly - something nasty appears to be lurking below the surface.