Hello, I just upgraded to Vegas Movie Studio 17. I had been using version 16. It worked ok. I thought I would upgrade. However, whenever I add a MP4 video file from my Samsung Phone. The program crashes, and ask me to send log to technical support. To which I sent...many times.
Interestingly, when I add the same file in version 16. It works just fine. No problem.
I have tried uninstalling all of my previous versions, and then reinstalling 17. But still have the same problem.
Any thoughts or ideas? Appreciate it and bless you