Comments

EricLNZ wrote on 6/1/2024, 4:19 AM

@Kevin-Spalding Depends what's in the Mp4 file. Mp4 is just a folder and not all are equal. Please post media info. Instructions here https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Dexcon wrote on 6/1/2024, 4:33 AM

MP4 is a container which can contain a number of video codec formats. Just looking at the specs for a couple of current DJI cameras, it seems that the codec used is H.264 also known as AVC. H.264 (AVC) has been around for ages and should not be a problem in Vegas Pro - and others on the forum use DJI cameras successfully in Vegas Pro.

In Vegas Pro's Explorer window, R click and one of the Osmo events and select 'Properties'. The File Properties window will show what codec is being used in 'Type' under the 'General' heading.

If it is AVC (may show as XAVC-S), then try going to Options/Preferences/File I/O (tab) and check the 'Enable lagacy AVC decoding' checkbox. You'll then have to close down and restart Vegas Pro to see if this solves the problem

Another codec possibility is H.265 (HEVC) which is a more modern codec but involves much more compression than H.264. If the video is HEVC, again in the File I/O tab, check the 'Enable experimental HEVC decoding'.

The above assumes that camera's setting are fairly much the basic default settings without extra features such as HDR enabled, and the project settings in Vegas Pro are likewise.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

set wrote on 6/1/2024, 4:43 AM

Should be no issue so far I know as I'm also a fan of Osmo Pocket 1 camera (haven't invest the version 3 Pocket)... but you can share one of Osmo camera sample via google drive or similar for our test.

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

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Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

Kevin-Spalding wrote on 6/1/2024, 6:08 AM

Hi, thank you for your support, I am using Movie Studio 17.0 Platinum, all I can see in the properties is - (.MP4) The web says - The DJI Osmo Pocket 3 supports the video format, MP4 (H.264/HEVC).

RogerS wrote on 6/1/2024, 6:11 AM

MediaInfo would confirm exactly what it shoots: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Perhaps it is 10-bit HEVC which MS17 can't open? I don't know. h264 should work so try that.

Last changed by RogerS on 6/1/2024, 6:12 AM, changed a total of 1 times.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208

Try the
VEGAS 4K "sample project" benchmark: https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark: https://forms.gle/eErJTR87K2bbJc4Q7

Kevin-Spalding wrote on 6/1/2024, 6:16 AM

Hi Dexcon, I have tried enabling experimental and lagacy AVC decoding' checkbox to no avail

 

EricLNZ wrote on 6/1/2024, 6:37 AM

I still have VMS17 Platinum installed and have found a HEVC file in my "test files" collection. It came from 3POINT a few months back and opens in my VMS17. But we need to see the Media info on Kevin's file.

This is 3POINT's GX010061 file. It opens with S04compoundplug.dll

Dexcon wrote on 6/1/2024, 6:37 AM

The DJI Osmo Pocket 3 supports the video format, MP4 (H.264/HEVC).

I suspect what the specs are saying is that you have a choice of recording MP4 (AVC) or MP4 (HEVC) - this used to be the case with 4K in GoPro cameras (now its only HEVC). Maybe check the format settings in your camera to see if video recording is set to AVC or HEVC.

HEVC (H.265) is the successor to AVC (H.264). For more info about HEVC, please have a look at Wikipedia's page about that codec: https://en.wikipedia.org/wiki/High_Efficiency_Video_Coding

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

set wrote on 6/1/2024, 9:48 AM

I suspect that Movie Studio 17 Platinum is unable to open HEVC ?

check your DJI Osmo Pocket 3 camera setting and change to h.264 AVC recording.

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
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Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

Kevin-Spalding wrote on 6/1/2024, 9:52 AM

DJI_20240525073613_0001.

MP4 File

E:NDJI Osmo 4K\Video Captur...

402 MB

01/06/2024 07:01

25/05/2024 07:36

A

XPS Kevin

XPS this PC)

Menove Rrepentes and Remonal Infomation

001

DJL 20240525073613-

$ 0001_D Properties

DJI 20240525073613 0001 D

MP4 File (MP4)

Media Player

10

E:NDJI Osmo 4K\Video Capture \Laura & George's W

402 MB (421,624,442 bytes)

402 MB (421,625,856 bytes)

H446259618919.26.0900801065

pb _file:dvim_PP-101 proto; mo...

00:00:29

3840

2160

110410kbps

110729kbps

59.94 frames/second

318kbps

2 (stereo)

48.000 kHz

NickHope wrote on 6/1/2024, 10:57 AM

Please use the actual program "MediaInfo" to supply information about your file. Instructions here: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/ Or share a sample file on a cloud service.

Kevin-Spalding wrote on 6/1/2024, 12:00 PM

Hi, I can't because it doesn't see the HEVC file, however I have changed the camcorder setting to record in H.264 and this works for future video. The problem I have is I have 60GB of my daughters wedding I did last week and need to convert HEVC to H.264 if this is possible, is there a program that can do this?

Gid wrote on 6/1/2024, 12:49 PM

@Kevin-Spalding Hi, MediaInfo works from the file on your computer,

The App is called MediaInfo, download it, it's free & a fast download with no added adverts or any of that rubbish. https://mediaarea.net/en/MediaInfo
After downloading, right click on the media file in your Windows folder, open MediaInfo, choose Text from the options at the top, Copy & paste the information in a new comment on here 👍

Like this -
 

Vegas Pro 21
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Boris Optics,
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Lots of work photos on Facebook - https://www.facebook.com/gid.joiner/photos_albums

EricLNZ wrote on 6/1/2024, 6:14 PM

I suspect that Movie Studio 17 Platinum is unable to open HEVC ?

But my experience in my earlier post is that it does. @set Do you have a HEVC file from Osmo that you could upload somewhere for me to try?

set wrote on 6/2/2024, 1:47 AM

Don't know if there is any difference between Osmo Pocket 3 and my Pocket 1, but can be tried... I'll see what I can do.

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
Personal Portfolios YouTube Playlist
Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

set wrote on 6/2/2024, 2:00 AM

Update: I try searching on my Osmo Pocket 1 device settings, and can't find any codec choice option between h264 and h265 (HEVC), so looks like I'm limited with h.264 recording.

And, I curious to check the specs of Osmo Pocket 1:

https://www.dji.com/id/osmo-pocket/info Video Formats: MP4 / MOV (MPEG-4 AVC / H.264)

 

While, Osmo Pocket 3:

https://www.dji.com/id/osmo-pocket-3/specs Video Format: MP4 (H.264/HEVC)

Last changed by set on 6/2/2024, 2:00 AM, changed a total of 1 times.

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
Personal Portfolios YouTube Playlist
Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

Kevin-Spalding wrote on 6/2/2024, 3:07 AM

H.264 works ok, it's my daughters wedding I recorded in HEVC which the software doesn't recognise.

set wrote on 6/2/2024, 3:15 AM

Haven't tried, but see if this can help:

https://www.shutterencoder.com/

 

Also, I tried random search and found one :

Go to youtube and read in caption for the download link. This sample is recorded in HEVC.

Let me try download his.

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
Personal Portfolios YouTube Playlist
Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

Dexcon wrote on 6/2/2024, 3:36 AM

H.264 works ok, it's my daughters wedding I recorded in HEVC which the software doesn't recognise.

If the video continues to not work in MSP17, the video could be transcoded to H.264 (AVC) in a free transcoder such as Handbrake or Shutter Encoder which should then enable the transcoded video to appear in MSP17.

Or upgrade to Vegas Pro 21 where HEVC is a supported format - though some have reported timeline performance issues with HEVC especially if there's lots of HEVC events on the timeline. With Vegas Pro 21 at the beginning of the year, I ended up transcoding GoPro 4K HEVC to AVC to get better timeline playback in VP21.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

set wrote on 6/2/2024, 4:15 AM

Here's the mediainfo data from above sample of Osmo Pocket 3 HEVC:

General
Complete name                            : E:\VEGAS Pro Experiments\20240602 OsmoPocket 3 HEVC\DJIPocket3TestFootage.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/mp41/mp42)
File size                                : 3.29 GiB
Duration                                 : 4 min 16 s
Overall bit rate                         : 110 Mb/s
Frame rate                               : 50.000 FPS
Encoded date                             : 2023-11-04 13:35:47 UTC
Tagged date                              : 2023-11-04 13:36:05 UTC

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L5@High
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 4 min 16 s
Source duration                          : 4 min 16 s
Bit rate                                 : 110 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 50.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.265
Stream size                              : 3.28 GiB (100%)
Source stream size                       : 3.28 GiB (100%)
Title                                    : Core Media Video
Encoded date                             : 2023-11-04 13:35:47 UTC
Tagged date                              : 2023-11-04 13:36:05 UTC
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : hvcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 4 min 16 s
Source duration                          : 4 min 16 s
Bit rate mode                            : Constant
Bit rate                                 : 317 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 9.70 MiB (0%)
Source stream size                       : 9.70 MiB (0%)
Title                                    : Core Media Audio
Default                                  : Yes
Alternate group                          : 1
Encoded date                             : 2023-11-04 13:35:47 UTC
Tagged date                              : 2023-11-04 13:36:05 UTC

Other
ID                                       : 3
Type                                     : Time code
Format                                   : QuickTime TC
Duration                                 : 4 min 16 s
Frame rate                               : 25.000 FPS
Time code of first frame                 : 19:18:51:03
Time code of last frame                  : 19:23:07:09
Time code, stripped                      : Yes
Title                                    : Core Media Time Code
Default                                  : No
Alternate group                          : 2
Encoded date                             : 2023-11-04 13:35:47 UTC
Tagged date                              : 2023-11-04 13:36:05 UTC

 

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
Personal Portfolios YouTube Playlist
Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

Dexcon wrote on 6/2/2024, 5:26 AM

MSP17's launch post in the forum's NEWS section shows that MS17 has HEVC decoding as well as 10 bit intermediate and NEVC 10 bit rendering.

The MediaInfo report uploaded by @set shows under 'Other' that the format is Quicktime. I wonder if the OP needs QT activated/installed?

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

EricLNZ wrote on 6/2/2024, 5:45 AM

The MediaInfo report uploaded by @set shows under 'Other' that the format is Quicktime. I wonder if the OP needs QT activated/installed?

That file shouldn't need QT and anyway the QT plugin got broken in the last two builds of VMS17 when other audio problems were fixed. As VMS was then discontinued the QT problem never got addressed.

EricLNZ wrote on 6/2/2024, 5:57 AM

Thanks @set for that file link. I downloaded the HEVC file and it doesn't open in my VMS17 Plat Build 223.

It does open okay in VP21 Build 315 using mxcompoundplug.dll

The best solution for Kevin is probably, as previously mentioned by Dexcon, to convert the files to AVC.

set wrote on 6/2/2024, 6:27 AM

@EricLNZ, thanks for experiment.

Can you give one of recommended conversion flow and setting for this HEVC media that probably can be followed by @Kevin-Spalding?

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