How add MTS files?

Henry-Robers wrote on 1/5/2021, 11:10 AM

Why can't the sony (.MTS) files be imported via Add Media?

Comments

Steve Grisetti wrote on 1/5/2021, 12:01 PM

They are among the easiest files for the program to edit. So I'm not sure what's up at your end.

set wrote on 1/5/2021, 3:48 PM

What is your Windows OS version ?

If it is still Win7, there's a known issue on Win7 that cannot import MTS file.

Henry-Robers wrote on 1/6/2021, 5:25 AM

I have Windows 10 Pro N version 1909.

j-v wrote on 1/6/2021, 6:21 AM

@Henry-Robers
If you post here the MediaInfo of such a MTS file following this:
https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/
maybe we can give you some help and also state here the version and buildnumber of the program you are working on.
P.S. Ik zag je vraag ook op het Nederlandstalige Vegasforum waar 3POINT zich er over gebogen heeft.

set wrote on 1/6/2021, 4:05 PM

Can you try do full reset of VMS? (hold ctrl+shift when running VMS and keep it until dialog box appear to do full reset)

Henry-Robers wrote on 1/8/2021, 10:27 AM

Ctrl + shift run VMS did not work.

Version 17, build 159

Is Reinstallation an option?

Or buy other software?

j-v wrote on 1/8/2021, 11:29 AM

No need to.
Do the reset as @set told you to do, following exactly these rules https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/
With this program and buildnr I get the same experience as 3POINT told you, look to my screenvideo of it

Henry-Robers wrote on 1/9/2021, 7:52 AM

It didn't work

Henry-Robers wrote on 1/12/2021, 11:24 AM

I have purchased Movavi Video Suite. Worked well immediately. Technical support is also better arranged at Movavi itself.