initializing GPU problem on Windows 7!

martin.h wrote on 9/15/2018, 5:17 AM

hello there,

i don't manage to start Vegas on my PC even once.
every time i try to run it, i get stuck on the loading screen at
"Initializing GPU-accellerated video processing..."

i've read multiple posts about this issue and also went through the tedious troubleshoot guide here but without any success.

i think it's not really dependend on versions and builds but i tried to run the free demo of Vegas Pro 16 (Build 261)
since all posts that solved this issue turned out to be on windows 10, i started to assume that it might has to do with me using windows 7.

anyway, i'm in need of a proper editing programm but i'm out of ideas to fix my problem.

maybe someone here knows a few more clues...

my hardware:
- windows 7 on a SATA SSD 500GB
- GTX 1050Ti
- i7 6700k 4GHz
- 16GB RAM

i have the feeling that it is only a very easy fix (similar to the plugin folder renaming or so) but i'm out of ideas.
thanks in advance

Comments

j-v wrote on 9/15/2018, 7:08 AM

What is the driverversion for your Nvidia 1050Ti and did you install the program with default settings and location or did you change some defaults on installation?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

martin.h wrote on 9/15/2018, 9:14 AM

nvidia driver is the latest which is 399.07 i think
and i tried installing vegas in different folders with same results.
currently it should be in the default installation folder,
i only unchecked music maker and the other thing during installation.

sidenote:
i also own vegas 14 pro (which i never saw in action yet) but that has the exact same issue
that's why i think it is no version dependend problem but something more general

OldSmoke wrote on 9/15/2018, 9:22 AM

Have you tried disabling your iGPU in the BIOS?

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

j-v wrote on 9/15/2018, 9:45 AM

currently it should be in the default installation folder,

And that is C:\Program Files\VEGAS\VEGAS Pro 16.0?

 

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Peter_P wrote on 9/15/2018, 10:57 AM

Have you tried disabling your iGPU in the BIOS?


I would try the opposite and disable the GTX 1050Ti in the device manager, if your internal GPU of the i7-6700k is active and connected to the main monitor.

I have a similar problem starting Vegas pro 13 which can be solved by deactivating my AMD R7 card (temporarily). I think this only came up after installing on of the latest Vp15/16 versions.

martin.h wrote on 9/15/2018, 2:23 PM

Have you tried disabling your iGPU in the BIOS?

yes i disabled my iGPU in device manager and BIOS.

currently it should be in the default installation folder,

And that is C:\Program Files\VEGAS\VEGAS Pro 16.0?

 

yes that is the place where it is installed at.

Have you tried disabling your iGPU in the BIOS?


I would try the opposite and disable the GTX 1050Ti in the device manager, if your internal GPU of the i7-6700k is active and connected to the main monitor.

I have a similar problem starting Vegas pro 13 which can be solved by deactivating my AMD R7 card (temporarily). I think this only came up after installing on of the latest Vp15/16 versions.

very interesting!
sounds rather counter intuitive and stressful but i will try that one, who knows
thanks for the tipp

martin.h wrote on 9/15/2018, 3:13 PM

omg! i could actually start up the programm for the first time ever!
i disabled my GTX 1050Ti and only enabled the iGPU from intel and then i was able to finish the initialisation screen! wow! huge thank you so far!
of course i'm not too satisfied with this situation now but im glad i can finally see the main window of vegas at least...
oh! and once i switch GPUs again and go back to disable the iGPU, then vegas won't open again so i'm forced now to at least start it on iGPU.

maybe someone knows a trick to change options from inside vegas so i can use it with the right GPU somehow?

j-v wrote on 9/15/2018, 3:30 PM

If your starting monitor is not connected to the Nvidia card Vegas won't see the Nvidia.
So what is happening when you enable the iGPU, start the program and connect the start monitor to the Nvidia after the first time Vegas opened?
 

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Peter_P wrote on 9/16/2018, 1:00 AM

By the way, this is not a Windows 7 problem. I'm running Windows 10 and can start Vp15  & Vp16 but not the old Vp13 when my AMD R7 card is active. Quite strange.

martin.h wrote on 9/16/2018, 3:21 AM

as you say, i can only start vegas when my monitor is plugged to the iGPU
however, when i have started vegas already and then switch to my nvidia card and plug my monitor there while vegas is still open, then it seems to stay open and i can use options and all
im not entirely sure but i think the iGPU has to be chosen as the "primary graphics card" in BIOS options in order to convince vegas to ever start in the first place. everything else seems to be changeable after vegas is already open.
now the next question is how can i tell vegas to run with my nvidia?
is there even a way or am i doomed to always boot in iGPU and then unplug and plug my monitor over and over...? please not

j-v wrote on 9/16/2018, 4:47 AM

I had once to set in the BIOS that also my Intel should be used as a graphic processor and than saw on my main monitor my PC starting Windows 10 with some options until Windows 10 got loaded and I could start Vegas with in it the QSV options of the Intel for hardware acceleration and rendering.
The next time I started my PC with my main monitor connected to the Nvidia GTX 1050Ti and a second monitor on the Intel GPU connection to the motherboard.
I saw Windows 10 starting on that second monitor and I saw nothing on my main monitor until Windows 10 was fully loaded. Now I had in Vegas all the options for the Intell and for the Nvidia> see the screenshots.
When I have my second monitor not switched on I don't see Windows start untill it is fully loaded and I see it on my main monitor, in Vegas I don't have the Intell options until I switch my second monitor on and start Vegas again in the same Windows instance.


Last changed by j-v on 9/16/2018, 4:50 AM, changed a total of 1 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Peter_P wrote on 9/16/2018, 5:19 AM

I also get all render template options (CPU/AMD/QSV)

even with no monitor connected to the AMD card. However, for the video acceleration I only have the choice between OFF or AMD - the Intel UHD 630 is not listed in Vp16 nor VP15.

martin.h wrote on 9/16/2018, 5:20 AM

so if i get you right, you have both GPUs enabled and you start booting your OS with your iGPU?
and when exactly does your main monitor (aka your nvidia card) start to show an image,
when is your "windows fully loaded"? is it after you choose user? (btw i never touched win10 so idk if there are even user divisions still) just tell me what is the first thing you see when your monitor starts showing you something

j-v wrote on 9/16/2018, 6:08 AM

so if i get you right, you have both GPUs enabled and you start booting your OS with your iGPU?

I think so because I only see a booting screen if the monitor connected to the mainboard is switched on.
Than I see nothing on the main monitor connected to the Nvidia
 

and when exactly does your main monitor (aka your nvidia card) start to show an image,
when is your "windows fully loaded"? is it after you choose user?

Fully loaded is when I have to choose a user, not after.

 

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

martin.h wrote on 9/16/2018, 6:49 AM

ok, so it turns out that i have to enable both of my GPUs now!

vegas only opens when a monitor is plugged into the iGPU (and is set to primary GPU in BIOS!)
so that is inevitable.
and to get access to the render options that use the Nvidia card i have to also enable that one in device manager obviously.

this kinda sucks because this means i now have to run all of my stuff via the iGPU when i wanna work with vegas
but i see no other option for me at the moment unless vegas somehow patches this issue at some point...

anyway, i think my situation is now as much solved as i can somehow use vegas finally even if it is not the most perfect setup you could get, but i'm glad i finally made progress after so many months of trying to get this to work.

you guys are amazing, thank you soo much for your help and especially for the kind of reverse tipp with the iGPU, i might would have never figured that out on my own, thanks!

i hope even other people can use this almost good solution for their problems as well.

OldSmoke wrote on 9/16/2018, 7:34 AM

unless vegas somehow patches this issue at some point..

I doubt that this is something that can be solved within Vegas. I rather see it as an issue with Windows and the motherboard bios. This has been going on since the Sandybridge CPUs and I remember similar issues with my 2600k and I ended up completely disabling the iGPU.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)