My Running Log of Vegas Pro Service Interruptions
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john_dennis
wrote on 7/18/2023, 10:39 AM
2023-07-18 0836
... then this:
Source VEGAS Pro Summary Stopped responding and was closed Date 7/18/2023 8:36 AM Status Report sent Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files\VEGAS\VEGAS Pro 20.0\vegas200.exe Problem signature Problem Event Name: AppHangB1 Application Name: vegas200.exe Application Version: 20.0.0.411 Application Timestamp: 64875a02 Hang Signature: 0c56 Hang Type: 134217728 OS Version: 10.0.19045.2.0.0.256.48 Locale ID: 1033 Additional Hang Signature 1: 0c56fdc173f32fa3ac377d167efecc25 Additional Hang Signature 2: 5771 Additional Hang Signature 3: 5771321441be50abaf5b190e5e86df37 Additional Hang Signature 4: 0c56 Additional Hang Signature 5: 0c56fdc173f32fa3ac377d167efecc25 Additional Hang Signature 6: 5771 Additional Hang Signature 7: 5771321441be50abaf5b190e5e86df37 Extra information about the problem Bucket ID: 52c14dc8870e7cf31663ce0d6035b6a8 (1613359648372799144)
My "mojo" is under siege.
Reyfox
wrote on 7/18/2023, 2:20 PM
@john_dennis dang!! That's disappointing, and infuriating! It's like Vegas is trying to get you to use something else. While I always have "something else" to use, I prefer editing in Vegas. But if it doesn't want to cooperate...
I haven't edited with Win10 in a long time. I've moved to Win11 Pro. Mind you, I have subzero love for Win11, but since I was installing a fresh OS on a new NVME drive, I figured why not? I still have my Win10 Pro drive in the computer and can always default to that one if I have issues. But so far, no need.... yet....
Oh, and I remember that song from back in the day. I was in college then... love the lip sync! But it looks like a monkey is stopping the show sadly.
Former user
wrote on 7/18/2023, 8:39 PM
@john_dennis dang!! That's disappointing, and infuriating! It's like Vegas is trying to get you to use something else. While I always have "something else" to use, I prefer editing in Vegas. But if it doesn't want to cooperate...
@Reyfox I watched a VegasPro documentary yesterday, they showed a google Trends graph plotting it's rise and fall, I have made something similar
The documentary blames not reliability but lack of features which allowed Premiere/FInalCut/Resolve to take it's users. Don't think it's that simple. It doesn't explain how FIlmora is still strong and apparently growing surpassing Vegas Pro users, and doesn't explain the consumer level editor Capcut's explosive rise.
If Magix had fixed all Vegas's problem in VP15 via new render engine instead of the low quality GPU decoder/encoder plugins, then I think Vegas's graph line could have stabilized or even risen. Just needed to not crash all the time.
RogerS
wrote on 7/18/2023, 10:01 PM
The Google Trends is more interesting broken down by region as the world is very much not flat when it comes to searches/interest in it.
VEGAS definitely fell behind on feature addition and development in the last days of Sony as well as marketing. It coasted by on loyalty for a while but users began to leave. Would be interesting to plot Sony's own effort "Catalyst" and see how that went.
I did see others come to a similar conclusion that VP 13-15 was the time the program needed to invest in a new, modern video engine (and maybe interface to go along with it so the program didn't feel outdated). Magix just didn't seem to invest in development and squandered years.
Never used Capcut but Filmora has its limits and I can imagine users there eventually migrating to more capable software if VEGAS has both the features they want, isn't too obtuse to learn, and is reliable.
fr0sty
wrote on 7/18/2023, 10:12 PM
An announcement should be coming soon that will make a lot of people in this thread very happy.
Reyfox
wrote on 7/19/2023, 7:52 AM
@Former user I find that advertising of any type is important. Being in the "face" of everyone helps to drive sales. And then, what are the Youtube influencers raving about this week. That too moves traffic. People are always looking for the next "new" exciting thing, even if what they already have is functional. We see this in everything, consumerism. I've gotten off that treadmill a long time ago.
The video editing market is flooded with editing software at all different levels of editing. A lot of it is free, and are "one click" wonders that require your finger and a mouse click to create something. I'm not really interested in that myself. I personally like using Vegas, even though I have 6 other editors on my computer. The one I open first is always Vegas.
john_dennis
wrote on 7/19/2023, 11:17 AM
2023-07-19 0852
Yesterday, I removed Windows Update KB5028937 because it came in since I restored my last image backup.
Today, I was able to rework six Vegas Pro projects and render the output without fault or hang. Looking at the Reliability History, after the fact, I see seven Vegas Pro events that I was completely unaware of.
All were BEX64
Source VEGAS Pro Summary Stopped working Date 7/19/2023 6:56 AM Status Report sent Description Faulting Application Path: C:\Program Files\VEGAS\VEGAS Pro 20.0\vegas200.exe Problem signature Problem Event Name: BEX64 Application Name: vegas200.exe Application Version: 20.0.0.411 Application Timestamp: 64875a02 Fault Module Name: amdocl64.dll Fault Module Version: 31.0.12027.9001 Fault Module Timestamp: 64260871 Exception Offset: 00000000003a8d5d Exception Code: c0000409 Exception Data: 0000000000000007 OS Version: 10.0.19045.2.0.0.256.48 Locale ID: 1033 Additional Information 1: b405 Additional Information 2: b40536924820cc81fd2f88ede4890e9c Additional Information 3: d164 Additional Information 4: d16461eb28b01850a420ebdd9c787cc2 Extra information about the problem Bucket ID: f58b61236ae0a3e9a5762a8537fafd89 (1546470273706556809)
On the Windows Update KB5028937, correlation doesn't prove causation.
Just when I thought I could get a couple hours in without someone reminding me that I'm running hardware/firmware/drivers/applications, Photoshop posted this for the first time in the twenty plus years that I've run the program:
Techno-philosophical question of the day.
Since I have thirty-two CPU cores and sixty-four GB of memory, do you suppose Photoshop could squeeze out a red-eye reduction without forcing me to update my video driver for a device that I'm not using for anything except driving a monitor?
I seem to remember Elements 7 being able to get it done.
Even on a good day, I'm getting waaaaaay more help to do my job than I desire.
mark-y
wrote on 7/19/2023, 11:44 AM
My July updates came and went, but KB5028937 was not among them.
By far, the biggest problem updates occur when I'm in the middle of a $3000 project with a deadline. I use Aeomi for my bimonthly drive images and nightly file backups.
I have a really simple system for file backups -- if it's on my desktop overnight, it gets backed up.
john_dennis
wrote on 7/19/2023, 12:22 PM
I used Aomei Backupper until I worked on a laptop for my son that had Intel Optane memory. I couldn't get the Aomei standalone boot disk to see the Optane drive. I found that Macrium Reflect could get it done, so I switched. I suspect I could still back up all of my systems with Aomei.
john_dennis
wrote on 7/19/2023, 12:24 PM
"... if it's on my desktop overnight, it gets backed up."
I use system image restores to get rid of stuff that's sitting on my desktop.
Reyfox
wrote on 7/19/2023, 1:26 PM
@john_dennis strange for sure about that dll since it's related to AMD and has to do with OpenCL....
john_dennis
wrote on 7/20/2023, 9:38 AM
2023-07-20 0735
I touched up one project and rendered this morning.
It's back.
I'm not going to restart until I'm finished for today (if I can avoid it).
Reyfox
wrote on 7/20/2023, 9:45 AM
Since M$ does work in the background, ever think of unplugging from the internet?
john_dennis
wrote on 7/20/2023, 10:00 AM
I've thought about it, but rarely do it. I'm more likely to do this.
Reyfox
wrote on 7/20/2023, 10:04 AM
...or do that. For me, the router is right by my left foot... no not the movie. So it's easy to unplug if I have to, or unplug the wife is getting frustrated with her computer. Yeah... you have to hear her conversations then with the computer....
john_dennis
wrote on 7/20/2023, 10:12 AM
" ... you have to hear her conversations then with the computer...."
I do not want to go there, ever.
john_dennis
wrote on 7/20/2023, 11:12 AM
2023-07-20 0904 While I was working on my second project. I didn't notice the tree falling in the woods.
Source VEGAS Pro Summary Stopped working Date 7/20/2023 9:04 AM Status Report sent Description Faulting Application Path: C:\Program Files\VEGAS\VEGAS Pro 20.0\vegas200.exe Problem signature Problem Event Name: BEX64 Application Name: vegas200.exe Application Version: 20.0.0.411 Application Timestamp: 64875a02 Fault Module Name: amdocl64.dll Fault Module Version: 31.0.12027.9001 Fault Module Timestamp: 64260871 Exception Offset: 00000000003a8d5d Exception Code: c0000409 Exception Data: 0000000000000007 OS Version: 10.0.19045.2.0.0.256.48 Locale ID: 1033 Additional Information 1: b405 Additional Information 2: b40536924820cc81fd2f88ede4890e9c Additional Information 3: d164 Additional Information 4: d16461eb28b01850a420ebdd9c787cc2 Extra information about the problem Bucket ID: f58b61236ae0a3e9a5762a8537fafd89 (1546470273706556809)
Reyfox
wrote on 7/20/2023, 11:24 AM
that pesky AMD dll again?
john_dennis
wrote on 7/20/2023, 12:31 PM
2023-07-20 1030 Since I think I'm done editing for the day, I allowed KB5028937 to install.
Former user
wrote on 7/20/2023, 8:19 PM
@Former user I find that advertising of any type is important. Being in the "face" of everyone helps to drive sales. And then, what are the Youtube influencers raving about this week. That too moves traffic.
@Reyfox I think that's most likely very true with the Davinci Resolve uptick in the last few years, it coincides perfectly with what looks like stealth marketing from BM via influencers. It could be that which google trends is picking up on, and the uptick doesn't actually represent that level of new users, but rather multiple larger YouTubers make a video called 'Why i'm moving to Davinci Resolve' giving millions of impressions
Reyfox
wrote on 7/21/2023, 1:40 PM
@Former user Vegas doesn't get the "air play" that Resolve has. All those "I switched..." videos get tons of views, and when they mention that there is a free version, who can't resist "free"? But then, when they install it, it's a different story.
I don't see any videos like that for Media Composer users....
john_dennis
wrote on 7/22/2023, 11:12 AM
2023-07-22 0912
I completed three small projects this morning with no interruptions. After closing the last project, I found this in Reliability History.
SS-DD
Source VEGAS Pro Summary Stopped working Date 7/22/2023 9:04 AM Status Report sent Description Faulting Application Path: C:\Program Files\VEGAS\VEGAS Pro 20.0\vegas200.exe Problem signature Problem Event Name: BEX64 Application Name: vegas200.exe Application Version: 20.0.0.411 Application Timestamp: 64875a02 Fault Module Name: amdocl64.dll Fault Module Version: 31.0.12044.3 Fault Module Timestamp: 63582d17 Exception Offset: 00000000003a8d5d Exception Code: c0000409 Exception Data: 0000000000000007 OS Version: 10.0.19045.2.0.0.256.48 Locale ID: 1033 Additional Information 1: b405 Additional Information 2: b40536924820cc81fd2f88ede4890e9c Additional Information 3: d164 Additional Information 4: d16461eb28b01850a420ebdd9c787cc2 Extra information about the problem Bucket ID: eb12efb5e56850ecd95aa1e384ca2712 (1826950597409646354)
jetdv
wrote on 7/22/2023, 1:01 PM
Fault Module Name: amdocl64.dll - sounds like your video driver had a fault...
Grazie
wrote on 7/22/2023, 1:34 PM
@john_dennis - I found this on the Web: https://community.amd.com/t5/drivers-software/amdocl64-dll-issues/td-p/527679