I got the following reply back from SCS. I can't test anything as I'm away from my machine for a few days.
Thank you for writing back. Viewing your system information we noticed a commonality between the errors from our application as well as other applications on your system failing from the same source. Here is our information we have on troubleshooting this particular issue as the commonality is the KERNBASE module on your system.
Now I would really like to know if anyone on VP13/Windows 8.1 does NOT get a crash when renaming in-use files. Please test! It would be a shame if this got conveniently blamed on Microsoft or individual machine configuration if everyone on Win 8.1 is getting the same crash.
I just tried this with no problem. W8.1, latest update (yesterday) latest Vegas 13. Hmm. Let me see if I got the test right. I dragged an mov file from the vegas explorer to the timeline, went back to explorer, renamed the file, clicked off it, to finalize it... no crash. file name change seemed to stick. Tried it again, same way, no crash.
DDM Are you sure you are renaming the file within "Vegas Explorer" and not the Project Media Bin? ..
You don't need to drag anything to the timeline. Just open Vegas 13. Navigate using Vegas Explorer to some files. Attempt to rename a file in Vegas Explorer.
I think I'm on the latest W8.1 and the latest V13 .. still getting a crash when renaming files in Vegas Explorer.
xberk, I'm also finding that the file doesn't have to be in use. Just renaming a file in the Vegas Explorer window causes the crash, even if it's not in use by Vegas.
Also, the file does actually get renamed despite the crash.
Also I've just noticed that if I execute the filename change by clicking on another file in the Vegas Explorer window, instead of pressing <ENTER>, it doesn't crash.
But it still crashes sometimes if I click in empty space in the Explorer window to execute the change.
>>>Also I've just noticed that if I execute the filename change by clicking on another file in the Vegas Explorer window, instead of pressing <ENTER>, it doesn't crash.
So I guess that's why my tests weren't crashing. I also tried right clicking and choosing "rename" and then renamed the file followed by the enter key and that didn't crash either.
I just tried it again and it seems to only crash if you click on some blank space in the explorer window, if I click on the timeline after renaming it's fine. Odd.
"Because this incident involves very detailed technical aspects of the programming and design of our software, I will be consulting with our Development and QA team to try and resolve this issue.
I just tested this on two separate machines running Windows 7 Professional 64 bit and Vegas Pro 13-428. I was able to rename the files without incident multiple times. I hit the Enter key and I clicked in an open space in the Explorer window.
I have the Problem Step Recorder output files if anyone wants to see a successful outcome.
I had a thought yesterday that perhaps this bug is related to the routine that automatically renames the .sfk etc. files after the media file has been renamed. I wouldn't be surprised if that got overlooked when the updates were being coded.
Unfortunately I can't easily report this hypothesis to SCS as the support ticket is closed and marked as solved.