I've been using Vegas Pro for over a year now and, while some of the initial frustrations have subsided, I still feel that Vegas Pro has one of the most infuriating UIs I’ve encountered in a professional software.
A program that is as powerful and has as many features as Vegas Pro will always have a steep learning curve. This is not about that. This is about Vegas Pro making it difficult to do simple things and frustrating the user with unnecessary friction and weird quirks at every opportunity. And these are not a product of it being a professional software. These are problems that could be easily fixed without breaking any of its existing functionality.
Here are some of them:
1. When trying to write a video onto a file that's in read-only, there's no "Try again" option; it just fails and the user has to start all over again.
2. After a failed render or after another edit, the name of the file previously entered is gone and the user has to enter it again.
3. Clicking "Close program" by mistake and then clicking the window’s X (expecting to cancel) closes the application anyway. This is diabolical.
4. Exporting with custom frame dimensions requires far too many clicks. Simply enable the Width and Height fields by default and, when you enter a number, it automatically jumps the "Frame size:" field to (Custom frame size).
5. What in god's name is going on when you're using the mouse-wheel to zoom out of the video preview? The camera position jumps all over the place.
6. Handling video clips that are on top of each other is quite frustrating. If two clips are on top of each other the "fx" and "..." menus for one of the tracks often just disappear and it's impossible to select the clip underneath.
7. Many UI elements that adjust rectangles (masking, pan/crop, event position) resize symmetrically around a center point instead of just moving the edge selected. This makes applying a mask (or any other action involving this UI) very cumbersome. The UI to adjust the clip position in the Video Event FX UI... I don't even know.
8. This is a big one: The mouse-wheel zooms in on the timeline at the playback position instead of the mouse-cursor. This is one of the most infuriating things about navigating Vegas Pro.
Again, this is about removing entirely unnecessary friction from the user experience without sacrificing any of Vegas Pro's power. I don't believe that these are intentional design choices, so I am wondering how some of these haven't had the necessary priority to be addressed in all the time Vegas Pro has been on the market and why its users are ok with them not being fixed.
Even 3-star restaurants serve water.