There is a whole other thread in which your rant could have been posted.

http://www.sonycreativesoftware.com/forums/ShowMessage.asp?MessageID=760543

It appears that you joined the forum just today and the post above was your first (and only) "contribution" made just eleven minutes later and you haven't been back. This is the forum equivalent of a "drive-by posting." 10.0d will be out when it's out and not a moment sooner. In your case, you'll just have to wait a couple more days after the rest of us get it.

"Jump to 2011... I purchased the HDR-FD10 and was told at NAB that Vegas 10 can import and edit the footage"

What is this "HDR-FD10" that you speak of?
I cannot find such a camera!

Maybe this is the reason the release is being held up, the poor sods at SCS are still trying to fix a "device not found" bug :)

Bob.

I believe that he's likely referring to the new Sony 3D consumer camera, the HDR-TD10.

>Well, where is it? They showed it at NAB and said that it was "out".

You will have to wait until it comes in again, then.
Ingvar

"I believe that he's likely referring to the new Sony 3D consumer camera, the HDR-TD10. "

Yes.
There are a whole pile of people on the AVS forum that have purchased the TD10 and are IMPATIENTLY awaiting for the only nle that will edit this format.

It'll come when it's ready.

"I believe that he's likely referring to the new Sony 3D consumer camera, the HDR-TD10"

That being the case I think if he was told that a release of the software that he paid for specifically to work with this camera would be available at a specific date he has some reasonable grounds for complaint.
On the other hand by my understanding he can still shoot with the camera in 2D so he's not entirely dead in the water with his new camera.

As for his prior issue with an FX1 and Vegas 5 I don't recall V5 as ever being touted as HDV capable plus I thought by the time the FX1 came along we were past V5. That's a long time ago though so I could be wrong.

I did just check to see if Neo3D would offer him a way around this problem but couldn't find anything specific on Cineform's site to indicate either way if it would. Not exactly a cheap solution either.

It does seem strange for Sony to release a new camera without some way of handling the footage in most NLEs. It shouldn't require too much work for them to write a simple utility to demux the two streams so they could be easily edited in most NLEs. Putting something like that in the box would have to help sales no end.

Bob.

I don't think a specific date was quoted. An approximate estimate was though. And for presumably good reasons, may be released a little later.

geoff

"It does seem strange for Sony to release a new camera without some way of handling the footage in most NLEs"

Both the new JVC and Sony 3D cams shoot what is called MVC "Frame Packed Interlace" which allows for Full res (1920x1080 for each eye). There is NO editor of any kind on the market that will handle this. It comes in a MP4 container and if played back in standard equipment it will APPEAR as normal 2D footage.

This is why tempers are a bit on edge... Sony Vegas will be the ONLY editor to be able to ingest this. You can't even play it back through anything other than the cam directly to the tv through HDMI. And even with this Sony has made it clear that testing with the JVC cams has not been done. Sony will only promise it to work with the Sony cam.

As much as I'd like to see 10d I'm hopeful that this means they are making sure they do not release a dog. As a user since Vegas 3 - Vegas 9 and 10 releases have been troubling. Hopefully that will change in the future even if it takes longer to update.

Nice one Rebo! - And at present that's EXACTLY how I feel with my crook PC!!

I needed that . . .

Grazie

cheer up grazie, 10d will cure your hissing, make you a nice cuppa in the morning, and you'll be able to see everything in 3d WITHOUT glass (and without a tv as well)....

Sorry for any misunderstandings...

"Scammed" - That was how I felt when I purchased Vegas 5 and could not import my video from my FX1. I felt this way because I was told pre-sale that it would import the HD video from this camera. It did not. I was told that there should be an update and to just wait. I did but version 5 never supported this, instead they came out with version 6 and wanted me to pay for the upgrade. Since version 5 was of no value to me and I had to wait for version 6 anyway, it would have been much cheaper for me to only have purchased version 6 and not both version 5 and the upgrade to version 6. I do not yet feel that I have been scammed by my purchase of version 10 as they are telling me that it will support my camera with a free upgrade to 10d, I hope this is true and only fear that I may have the same experience as I have had in the past. So to sum up, I did feel scammed those years ago and now I only have the fear of being scammed. I hope that clears up my comment and the use of the term "scammed."

As far as a "drive by" posting, I guess that I could wait online all day for responses but I don't have the time. I post and then check in later. I was unaware that this is somehow a misuse of your time.

As far as being promised a specific date for the release of version 10d, they did say "Vegas Pro 10.0d will be available for download in late April" and this is still posted on the Vegas information page at sony.com I guess that I take it to mean by April 30th. I don't know but that seems pretty specific to me.

HDR-TD10, sorry sometimes my fingers get ahead and I don't proof read. Yes, this is the consumer 3D camera and currently there is no way to access the video files in 3D. They can not be edited until version 10d comes out.

To clarify one other point, I was told at NAB that the "patch was out" and that I could download it. This turned out to not be true. I went online and found out that "Vegas Pro 10.0d will be available for download in late April" which at the time was a couple of weeks. If you go to the Sony Vegas page you can read it for yourself, it clearly states that I need this to support my new Sony camera.

Now, before I get more people angry at me for being impatient please understand that I have written to Sony and they have not gotten back to me yet. I have also tried calling but was put on hold for quite some time before being disconnected. I don't know what else I can do to try and get an answer. I'd like to be able to use my new equipment but can not.

I hope that I am not still upsetting people with my post but if I am I am sorry, this is not my intention. My only intention at this point is to document as best as I can that I have purchased version 10 of Vegas for the sole purpose of editing footage from my newly purchased Sony HDR-TD10 and that Sony has promised that Vegas 10 will do this. Furthermore, the term "document" is being used to denote "legally."

Again, sorry to anybody that takes offence to anything that I have posted. I really do just want a response from Sony and hope that they have somebody moderating these forums as they have not responded to my queries directly.

Thank you all for responding and any help that you may have to give.
-Andrew Nelson

Andrew,
Sympathies with your current situation, but back in the days of Vegas 5, you were lucky to find a Sony camera seller who had even heard of Vegas!

In those days the totally separate Sony divisions were fairly unaware of each other, so my guess would be that the person who told you that V5 would import footage from the FX1 was trying to sell a camera rather than dispense genuine information.

I know this is no real help, but it doesn't sound right for you to be drawing a parallel between then and now.

" it doesn't sound right for you to be drawing a parallel between then and now"

Maybe not a parallel but I'd (hopefully) take it as a lesson to keep my credit card in my pants a bit :)

Buying a camera on a promise that someone, anyone, will release a free update to support it leaves you with no leverage and you've gained nothing by whiping out the credit card in such a hurry.

Bob.

You know, we have some really smart people as regulars on this forum, but it is beyond me that they do not understand Andrew's frustrations and Sony's complete lack of customer support/interface.

You can sit there and say to me all day long 10.0d will be released when it is ready, but if Sony is telling people 10.0d will be available by the end of April, to question and be frustrated with why it is not, to me is very valid. I dont care if this is his first post or not.

My biggest gripe with this is for Sony to be completely quiet on the subject. If there are problems with the release, all they need to do is put a small sticky up there explaining the delay.

I own a business, and know that hiding from your customers is a pretty bad thing to do.


Ted

"My biggest gripe with this is for Sony to be completely quiet on the subject"

Amen. Stop the silence Sony!

Ever been to a dinner party where the food was to be served at 8, only to have it delayed?

What would you rather have -- a great meal at 8:30 or pink chicken?
You gotta trust the cook on this one . . .

I have had a vision, a Prophecy I'd like to share with you all.

Sony will release Vegas 10d on a day ending with a why, in celebration of the last letter of their name.

"I was told at NAB that the "patch was out" and that I could download it."

Really? REALLY? Who told you? Forgive me for thinking that your story sounds more than a little fishy. You've contradicted yourself several times already but this one, well as Judge Judy would say "That don't make sense and if something don't make sense it's a lie". Just lines before that you said "As far as being promised a specific date for the release of version 10d, they did say "Vegas Pro 10.0d will be available for download in late April". So which is is man? Did the mystery person that said it was already out say it was already out or that it would be out at the end of April? Make up your mind.

If you got burned before I can't imagine why you would run to your computer and pay for Vegas without reading what version it was you were buying. Do I think anyone has a right to start whining the first week of May when they mentioned end of April? C'mon kids, ya'll are smarter than that. You're acting like this is G-N-R's Chinese Democracy instead of, at present, less than a week delay, like this doesn't happen all the time with not just software but just about everything. Egads I hope you weren't at NAB 3 or 4 years ago looking at the prototype of the first Scarlet that was supposed to be out later that year.

What a drag to see people giving credence and validating a poster that is blatantly bending the truth and obviously signed up just to troll. If I were a betting man I'd wager a whole lotta money that the OP has neither paid for Vegas 10 nor any other previous versions of Vegas and furthermore doesn't even own a HDR-TD10. Anyone?

- Ray
Underground Planet

While I totally get the responses advising patience, and those saying it will be ready when it's ready, and those defending Sony, it comes down to a simple fact.

Sony announced loudly and with fanfare at NAB, that the new iteration of Vegas would be available in "late April". No equivocation, no mincing of words, no hedging. Late April. Today is May 5th. They are late.

It would be very simple to make a small announcement, at least acknowledging this. They would not even have to be specific with a new release date. Anyone who has ever delivered something to a client or customer understands this is very basic customer service.

To not do so, to me at least, seems a bit unprofessional.

I, personally, am not rushing to install 10.0d on its release. I'll wait a few weeks to let others test its stability. 10.0c is basically stable for me, for most uses.

But Sony should just quickly address the late release. It's simple courtesy and professionalism.

Now is still April according to the Julian calendar ;)