Vegas LUT Filter does not recognize LUT

Former user wrote on 5/29/2018, 11:49 PM

Vegas LUT Filter does not recognize LUT file in path with special characters.

If the path of the LUT file has any special characters the LUT file is not acknowledged and the Vegas LUT Filter shows the error below.

My language is Portuguese and in this example the original path written in portuguese is D: \ Trabalhos \ Gravação \ LUT

The characters "Ç" and "~" cause the error.

When the path is renamed to D: \ Trabalhos \ Gravacao \ LUT (without the characters "Ç" and "~")

The LUT file is recognized and applied

Tested in Vegas Pro 15 Build 261, 321 and 361

Comments

fr0sty wrote on 5/30/2018, 1:53 AM

Great job isolating the cause of the bug and reporting it so they can fix it.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

NickHope wrote on 5/30/2018, 5:51 AM

Please report this by submitting a support request at https://support2.magix.com/customer/en/vegas/form That's the best way to draw the developers' attention to bugs and get them into their backlog.

Former user wrote on 5/31/2018, 11:03 AM

This is Magix's answer @NickHopeTestAccount

Re: [Ticket#2018053017004296] VEGAS Pro: Request Support

Hello Joelson,

Thank you for taking the time to point this out to us. This is a known issue and we plan to resolve this issue in a future update of VEGAS. We understand your concern and hope that the workaround solution is not too great of an inconvenience to you. 

Best regards,

***

NickHope wrote on 6/1/2018, 3:16 AM

Thanks. I added this to the known issues post.

NickHope wrote on 9/2/2018, 11:00 PM

This is fixed in Vegas Pro 16 build 248.