Vegas LUT Filter does not recognize LUT

Former users wrote on 5/29/2018, 11:49 PM

Vegas LUT Filter does not recognize LUT file in path with special characters.

If the path of the LUT file has any special characters the LUT file is not acknowledged and the Vegas LUT Filter shows the error below.

My language is Portuguese and in this example the original path written in portuguese is D: \ Trabalhos \ Gravação \ LUT

The characters "Ç" and "~" cause the error.

When the path is renamed to D: \ Trabalhos \ Gravacao \ LUT (without the characters "Ç" and "~")

The LUT file is recognized and applied

Tested in Vegas Pro 15 Build 261, 321 and 361

Comments

fr0sty wrote on 5/30/2018, 1:53 AM

Great job isolating the cause of the bug and reporting it so they can fix it.

Nick Hope wrote on 5/30/2018, 5:51 AM

Please report this by submitting a support request at https://support2.magix.com/customer/en/vegas/form That's the best way to draw the developers' attention to bugs and get them into their backlog.

Former users wrote on 5/31/2018, 11:03 AM

This is Magix's answer @NickHopeTestAccount

Re: [Ticket#2018053017004296] VEGAS Pro: Request Support

Hello Joelson,

Thank you for taking the time to point this out to us. This is a known issue and we plan to resolve this issue in a future update of VEGAS. We understand your concern and hope that the workaround solution is not too great of an inconvenience to you. 

Best regards,

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