Vegas Pro 17 Crashed with HEVC 10 bit clips

Constantine-VanHorne wrote on 8/12/2019, 11:09 AM

Hello. My name is Constantine.

I a'm a licensed user. (I buy Vegas 16 and now update the Vegas 17)
When i try to import the HEVC, 4k LongGop, 10 bit, 420, 200 mbit (fuji xt3) video clips (70 clips, around 90 GB ) the Vegas 17 is crashed... always crashed. (in Vegas 16 I have the same problem). This problem in Vegas or some issue by Windows? What i should do? Help Please! I want comfort work with Fuji X-T3 (HEVC 10 bit) footages. Thanks a LOT!

P.S. I did a lot of stress tests on RAM memory, CPU, GPU, open-CL, open-GL - all is well. (Aida64, FurMark, LuxMark, MemTest64)

System: Threadripper 1950 - 64gb(GSill 3200 Trident Z) - Vega FE 16 gb - 1000W Seasonic, Win 10 pro, SSD (Samsung EVO960, Samsung EVO 850, WD, Seagate (summury 15 tB)

Footage properties:

General
Name: DSCF7014.MOV
Folder: Z:\New Projects VII\Villen Italy\Video\ТОП
Type: Intel HEVC
Size: 177,96 MB (182 227 968 bytes)
Created: 30 июня 2019 г., 23:56:26
Modified: 16 июня 2019 г., 15:34:16
Accessed: 30 июня 2019 г., 23:56:26
Attributes: Archive

Streams
Video: 00:00:07,007, 59,940 fps progressive, 4096x2160x32, HEVC
Audio: 00:00:07,007, 48 000 Hz; Stereo, PCM

ACID information
ACID chunk: no
Stretch chunk: no
Stretch list: no
Stretch info2: no
Beat markers: no
Detected beats: no

Other metadata
Regions/markers: no
Command markers: no

Media manager
Media tags: no

Plug-In
Name: mxhevcplug.dll
Folder: C:\Program Files\VEGAS\VEGAS Pro 17.0\FileIO Plug-Ins\mxhevcplug
Format: Intel HEVC
Version: Version 1.0 (Build 8532)
Company: MAGIX Computer Products Intl. Co.

Vegas Pro 17 crash report:

Extra Information
File: C:\Users\User\AppData\Local\VEGAS Pro\17.0\fileio_x64.log
File: C:\Users\User\AppData\Local\VEGAS Pro\17.0\dx_video_grovel_x64.log
File: C:\Users\User\AppData\Local\VEGAS Pro\17.0\svfx_video_grovel_x64.log
File: C:\Users\User\AppData\Local\VEGAS Pro\17.0\ocio_x64.log
File: C:\Users\User\AppData\Local\VEGAS Pro\17.0\dx_grovel_x64.log
File: C:\Users\User\AppData\Local\VEGAS Pro\17.0\gpu_video_x64.log

Problem Description
Application Name: VEGAS Pro
Application Version: Version 17.0 (Build 284)
Problem: Unmanaged Exception (0xe0434352)
Fault Module: C:\WINDOWS\System32\KERNELBASE.dll
Fault Address: 0x00007FFB4B2EA839
Fault Offset: 0x000000000003A839

Fault Process Details
Process Path: C:\Program Files\VEGAS\VEGAS Pro 17.0\vegas170.exe
Process Version: Version 17.0 (Build 284)
Process Description: VEGAS Pro
Process Image Date: 2019-07-30 (Tue Jul 30) 03:16:54

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Comments

Constantine-VanHorne wrote on 1/12/2020, 7:05 AM

I am running the same CPU/GPU as you but perhaps in higher clock speed then you. Here is my first hand experience with Fuji XT3 10 bit 4K 50P footage. My system can run smooth in between 48-50 frames but in Draft (half) because Magix have not supports AMD decode in .h264h265. The good thing is I don't get crash or freeze with XT3 footage. At least I have not had it. Just bad scrubbing on the TL. Other then that, it is ok to work with.

Please, if possible, try drop to timeline more the 50 files (DCI 4K 10 bit) at same time... If I drop one or two files - ok, but when there are more than ten files on timeline and I try to drop more - crash, black screen and most often I have to restart the pc through the button, phisically. Maybe problem in Windows?

alexander-f wrote on 3/2/2020, 7:07 AM

Constantine first of all upgrade to the latest version of Vegas.Unfortunately Vegas will not work with the xt3 h265 files.I found a way to edit the files but as soon as u try to put fx on them it crashes.It also crashes if u minimize the program and maximize it again.It has something to do with the AMD display codec crashing.The problem is stil unsolved as far as I am concerned but try this and tell me if u have better luck with it.Add ur files to your pool but NOT in the timeline.Select all the files in the pool and right click/MAKE PROXYS wait till the process is finished it could take quite some time depending on your machine etc.After u have your proxys put on the preview window the quality to PREVIEW/HALF and then just grab all the files and put them in the timeline.It wont crash u can also edit the hell out of it just no fx and dont minimize the screen...Try it I would appreciate it so that maybe we can reach a point when MAGIK takes notice of this problem.Vegas is AMAZING and is becoming the best editor by far if it can become more steady and deliver 100% of what promised.Hopefully this helps and maybe sooner rather than later we will be able to edit the beautifull 10 bit h265 footage coming from the mighty xt3

JN- wrote on 3/2/2020, 2:12 PM

@Constantine-VanHorne There appears to be a known issue with hevc, see developers private note to Longislanderr in this thread. They say it’ll be fixed in the next update.

david-s7039 wrote on 7/1/2020, 1:07 PM

According to my experience, most nles including the latest Vegas 17 hard to read H.265/HEVC 10-bit Videos shot. This is actually a known issue cause by long-GOP codec. The common ways to fix it out is upgrading your PC/graphics card and transcoding the long-Gop souce video to lossless mpeg-2 or other vegas pro preferred codec using a converter like handbrake or easefab video conveter. This probably solves your problem.

Howard-Vigorita wrote on 7/1/2020, 3:19 PM

According to my experience, most nles including the latest Vegas 17 hard to read H.265/HEVC 10-bit Videos shot.

That's the opposite of my experience. Particularly with Vegas 17 build 452. Here's media info from my camera... looks like I set it for a 150 mbps bit rate but otherwise similar to op's footage. No info there on gop size, however.

General
Complete name                            : \\Hv-xeon\d\2020-05-09 Buttiful\A002C0125_20200509161533_0001.MP4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (iso2/hvc1/mp41)
File size                                : 708 MiB
Duration                                 : 38 s 336 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 155 Mb/s
Encoded date                             : UTC 2020-05-09 20:15:33
Tagged date                              : UTC 2020-05-09 20:15:33
com.zcam.camera.prepend                  : v0
CameraMaker                              : Z CAM
CameraModel                              : E2
com.zcam.camera.sn                       : 441A0070293
com.zcam.camera.fw                       : 0.94
com.zcam.camera.movieType                : MOVIE
com.zcam.camera.lut                      : Z-Log2
com.zcam.camera.iso                      : 500
com.zcam.camera.shutterSpeed             : 1/60
com.zcam.camera.aperture                 : F22
com.zcam.camera.lensType                 : OLYMPUS M.40-150mm F4.0-5.6 R
com.zcam.camera.lensFocalLength          : 150mm
com.zcam.camera.focusDistance            : 46545mm
com.zcam.camera.ev                       : 0.0
com.zcam.camera.aeLock                   : 1
com.zcam.camera.whiteBalanceMode         : Auto
com.zcam.camera.awbLock                  : 1
com.zcam.camera.whiteBalanceKelvin       : 5000K
com.zcam.camera.whiteBalanceTint         : -6
com.zcam.camera.sharpness                : Medium
com.zcam.camera.noiseReduction           : Medium
com.zcam.camera.projectFps               : 59.94
com.apple.proapps.shootingRate           : 59.94
com.zcam.camera.captureVfr               : Off
com.apple.proapps.cameraName             : A
com.apple.proapps.reel                   : 002
com.zcam.camera.battery                  : 8.3V
com.zcam.camera.storage                  : Samsung Portable SSD T5
com.zcam.camera.splitIndex               : 0
com.apple.proapps.clipID                 : A002C0125_20200509161533_0001
com.zcam.camera.hash                     : 39ee

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L5.1@Main
HDR format                               : SMPTE ST 2086
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 38 s 171 ms
Bit rate                                 : 150 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 59.940 (60000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.302
Stream size                              : 683 MiB (97%)
Language                                 : English
Encoded date                             : UTC 2020-05-09 20:15:33
Tagged date                              : UTC 2020-05-09 20:15:33
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Mastering display color primaries        : R: x=0.060000 y=0.330000, G: x=0.300000 y=0.150000, B: x=0.640000 y=0.600000, White point: x=0.312700 y=0.329000
Mastering display luminance              : min: 0.0000 cd/m2, max: 0 cd/m2
Codec configuration box                  : hvcC