Vegas Pro 18.0 (Build 527) Freezing... HARD.

Keoni-Thinn wrote on 11/15/2021, 8:53 PM

Hardware I am Using-

OS: Windows 10 (64-bit)

Processor: AMD Ryzen 9 4900HS

GPU: NVIDIA GeForce RTX 2060

Ram: 16 GB

Free Space: 236 GB

(It's an AIO laptop)

 

When I first downloaded Vegas, I had no issues with rendering or editing. I rendered a handful of videos larger than what I am having trouble with. This new video I am trying to render had no problems when I began first editing it. but after a few days, previewing the footage would freeze the program. The only way to close the window would be to use the Task Manager.

When I was done editing the video (with lots of freezing), I began rendering it with 1080p, 59.9 fps, and it would freeze in-between 0 - 50%.

I tried using the developer's console to do the TRUE/FALSE, but it wouldn't let me (saw on YT). I then increased the Dynamic RAM, freeze. Decrease Dynamic RAM to 0, freeze.

I would try uninstalling / reinstalling, but my internet connection is so slow that it would take days to gather Vegas back.

 

Edit: My drivers are both updated to the latest version. I can render small parts, but it still freezes when actually making changes to a project and when rendering. I had factory reset Vegas and cleared the cache...

Rendered videos can come out darker/sharper than the original (without the FX). I need help, please.

Comments

RogerS wrote on 11/15/2021, 9:07 PM

Don't bother reinstall. First reset and cache clear (which should also get rid of the changes made via YouTube including whatever you did in internal preferences).

https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

Then go to help/driver update and update GPU drivers if needed.

After that show us Media Info for the main files you are using and a screenshot of preferences, file i/o. My educated guess is it's a problem with the type of media x GPU. Is it a capture of some sort?

Are there any Fx in use?

Keoni-Thinn wrote on 11/15/2021, 9:22 PM

General
Complete name                            : C:\Users\Keoni Thinn\Videos\Left 4 Dead 2\2021-10-28 11-26-37.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/iso2/avc1/mp41)
File size                                : 12.1 GiB
Duration                                 : 37 min 35 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 46.1 Mb/s
Writing application                      : Lavf58.29.100

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.2
Format settings                          : CABAC / 4 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 4 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 37 min 35 s
Bit rate mode                            : Variable
Bit rate                                 : 45.9 Mb/s
Maximum bit rate                         : 40.0 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 60.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.369
Stream size                              : 12.0 GiB (100%)
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 37 min 35 s
Bit rate mode                            : Variable
Bit rate                                 : 182 kb/s
Maximum bit rate                         : 192 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 48.9 MiB (0%)
Title                                    : simple_aac_recording
Default                                  : Yes
Alternate group                          : 1

Keoni-Thinn wrote on 11/15/2021, 9:29 PM

There is a ton of Event Fx's in it. The media is generally okay, because I mostly use MP4, AVI, and MP3.

My GPU Driver is up to date, but Vegas could not find any CPU to check for updates. I don't believe the GPU is a capture, it's just a new update.

Keoni-Thinn wrote on 11/15/2021, 9:39 PM

Don't bother reinstall. First reset and cache clear (which should also get rid of the changes made via YouTube including whatever you did in internal preferences).

https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

Then go to help/driver update and update GPU drivers if needed.

After that show us Media Info for the main files you are using and a screenshot of preferences, file i/o. My educated guess is it's a problem with the type of media x GPU. Is it a capture of some sort?

Are there any Fx in use?

yes (posted through replies)

RogerS wrote on 11/15/2021, 10:50 PM

Do you know why Vegas can't find the GPU? There should be at least be NVDEC in file i/o. If you didn't do the reset and made any changes to Vegas settings (such as so4compound in internal preferences) change them back for testing.

Also, Radeon Graphics is known to have many driver issues. Please to go the AMD site and download any new GPU and chipset drivers (or use their auto detect tool):

https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-9-mobile-processors-radeon-graphics/amd-ryzen-9-4900hs

Keoni-Thinn wrote on 11/15/2021, 11:14 PM

Do you know why Vegas can't find the GPU? There should be at least be NVDEC in file i/o. If you didn't do the reset and made any changes to Vegas settings (such as so4compound in internal preferences) change them back for testing.

Also, Radeon Graphics is known to have many driver issues. Please to go the AMD site and download any new GPU and chipset drivers (or use their auto detect tool):

https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-9-mobile-processors-radeon-graphics/amd-ryzen-9-4900hs

I haven't changed anything from the developer's console because I wasn't able to shift-click. I cleared the cache and reset Vegas from Ctrl+Shift clicking Vegas from the desktop. I still wasn't able to render the footage.

I will try updating my AMD Driver.

RogerS wrote on 11/15/2021, 11:48 PM

Great, after you do that please restart the computer, then in Vegas let us know what's in file i/o.

Keoni-Thinn wrote on 11/16/2021, 12:15 AM

Great, after you do that please restart the computer, then in Vegas let us know what's in file i/o.


There are two options to pick, AMD UVD/VCN and NVIDIA NVDEC.

While rendering, it still freezes.

Keoni-Thinn wrote on 11/16/2021, 12:23 AM

Both of my drivers (AMD & NVIDIA) are up to date. I cleared the cache of VEGAS.

The video preview now is choppy, the audio is fine. It froze a couple times when I tried to render it, but I don't know if I need to do something to make rendering easier for my computer.

fr0sty wrote on 11/16/2021, 12:52 AM

one recommendation regarding those drivers... the nvidia studio drivers and the amd radeon pro for enterprise drivers are the preferred ones to use with VEGAS. If you're a gamer, don't worry, it won't gimp your performance, those drivers are just better tested because they come out less frequently than game ready drivers, which often update to try to squeeze a few extra fps out of a given game with a tweak here and there and frequent driver updates, but they are not tested as well, and sometimes those game tweaks end up causing issues elsewhere.

Last changed by fr0sty on 11/16/2021, 12:52 AM, changed a total of 1 times.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

RogerS wrote on 11/16/2021, 1:20 AM

There are two options to pick, AMD UVD/VCN and NVIDIA NVDEC.

While rendering, it still freezes.

Nice, this is good progress- you have both decoders as options. I'd keep it on NVDEC for now (though you're free to experiment with the AMD one and see if it's more stable or better performing for what you are doing).

For this media, how did you acquire it exactly? It's a screencapture? I don't see anything that's an obvious problem in MediaInfo, though maybe someone else will notice something. Does it playback reasonably well without Fx applied (or with Fx bypassed- you can hit the bypass icon above the preview window)? 60fps can be challenging to play back and if there are computationally-intensive Fx on top of that you'll never get a good framerate.

A workaround to improve performance to make a selection on the timeline of a tough-to-playback part and hit shift + M to do a prerender or shift + b to do a temporary ram preview.

Some Fx can be accelerated with your GPU. Under preferences/video is there a GPU selected? (should be NVIDIA). If you share what Fx you are using that might give us hints.

For render settings can you say which render format you tested now? How about MagixAVC (Mainconcept). Does that render complete without errors? If so then try the same with MagixAVC (NVENC) using the same framerate and resolution as your project (and hopefully media).

 

Keoni-Thinn wrote on 11/16/2021, 10:34 AM

There are two options to pick, AMD UVD/VCN and NVIDIA NVDEC.

While rendering, it still freezes.

Nice, this is good progress- you have both decoders as options. I'd keep it on NVDEC for now (though you're free to experiment with the AMD one and see if it's more stable or better performing for what you are doing).

For this media, how did you acquire it exactly? It's a screencapture? I don't see anything that's an obvious problem in MediaInfo, though maybe someone else will notice something. Does it playback reasonably well without Fx applied (or with Fx bypassed- you can hit the bypass icon above the preview window)? 60fps can be challenging to play back and if there are computationally-intensive Fx on top of that you'll never get a good framerate.

A workaround to improve performance to make a selection on the timeline of a tough-to-playback part and hit shift + M to do a prerender or shift + b to do a temporary ram preview.

Some Fx can be accelerated with your GPU. Under preferences/video is there a GPU selected? (should be NVIDIA). If you share what Fx you are using that might give us hints.

For render settings can you say which render format you tested now? How about MagixAVC (Mainconcept). Does that render complete without errors? If so then try the same with MagixAVC (NVENC) using the same framerate and resolution as your project (and hopefully media).

 

I acquired the media through NVIDIA GeForce (one of those gaming overlays) from a screen capture. My framerate would dip randomly, one part of the project is exposition and it would lag. Another part was edited pretty heavily (camera zoom, audio, Fx) and it would run pretty smoothly.

NVIDIA is used for GPU acceleration from the Video Tab. I have an overlay track (rarely used), a green screen track (media is mostly AVI and already edited out the green from After Effects), a "distance" track (using Track Fx to make the media smaller), another green screen track (normal media used for cuts), and the main media track (w/ gameplay).

I mainly use sound effects. I use opacity, fade in/out, noise, color correction, black and white, crop, mask, velocity, rotate, and some transitions.

I rendered from Magix AVC/AAC MP4, Internet 1080p60 and Internet 720p30. It still freezes.

j-v wrote on 11/16/2021, 11:48 AM

Maybe this project is to heavy for your machine.
Did you try one or more a short pieces of the project to render out?
If such goes without your problems, you can try to render later these already rendered (short) projects as a total "nested " veg.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Keoni-Thinn wrote on 11/16/2021, 11:58 AM

one recommendation regarding those drivers... the nvidia studio drivers and the amd radeon pro for enterprise drivers are the preferred ones to use with VEGAS. If you're a gamer, don't worry, it won't gimp your performance, those drivers are just better tested because they come out less frequently than game ready drivers, which often update to try to squeeze a few extra fps out of a given game with a tweak here and there and frequent driver updates, but they are not tested as well, and sometimes those game tweaks end up causing issues elsewhere.

Yes my drivers are up to date, so I don't know if the tweaks would freeze Vegas. Also, my laptop is an All-in-One so I wouldn't know if changing drivers from gaming to studio would mess up my computer entirely, but I think I do have the studio driver downloaded, but not installed.

Keoni-Thinn wrote on 11/16/2021, 12:08 PM

Maybe this project is to heavy for your machine.
Did you try one or more a short pieces of the project to render out?
If such goes without your problems, you can try to render later these already rendered (short) projects as a total "nested " veg.

Maybe. This project is sort of ambitious, even for me. The last project was okay, only a few camera changes and a handful of media to use (mostly audio). This project has sharp camera changes, imported green screens, time velocity changes, and much more. I mainly use audio and the pan tool. I managed to render 89% of the whole project, and where it froze, it didn't have much edits (Fx, audio).

One thing, is whenever I render, the Disk Usage would sometimes increase sharply, from 0.03% to 30% to some areas. My CPU usage first started from 10% and was maintaining around 87%.

i am crying, it was so close to complete.

j-v wrote on 11/16/2021, 12:26 PM

I get the impression you have no idea what "Nested Vegs" means. Look in the manual how to use it.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Keoni-Thinn wrote on 11/16/2021, 1:36 PM

I get the impression you have no idea what "Nested Vegs" means. Look in the manual how to use it.

I rendered out 2 min. and it froze a couple of times, but it did render. The rendered video is darker than the original media. I didn't change it's Fx or any render properties. I rendered it 1080p60. The render is just darker than the original, or it is the contrast. It just looks a little sharp with dark shadows.

One part of the render has a bright red shirt. I don't believe it to be dark, but I don't know how to describe it other than sharp. The part that I rendered, I never changed the color Fx nor have I changed the preferences.

Magix AVC/AAC MP4, Internet 1080p60.

RogerS wrote on 11/16/2021, 7:13 PM

Based on your description of the media my guess is that there is some issue with this type of capture and Vegas. Can you try to just re-encode the media using Handbrake or Shutter Encoder. (Pick the same resolution and framerate and don't use hardware encoding, use x264) Then go to swap video files in Vegas media and select the new files. Try the render again; no nesting or anything and see if it completes.

(Also, I use a laptop with the NVIDIA Studio Driver. It works fine).

Keoni-Thinn wrote on 11/16/2021, 10:21 PM

Based on your description of the media my guess is that there is some issue with this type of capture and Vegas. Can you try to just re-encode the media using Handbrake or Shutter Encoder. (Pick the same resolution and framerate and don't use hardware encoding, use x264) Then go to swap video files in Vegas media and select the new files. Try the render again; no nesting or anything and see if it completes.

(Also, I use a laptop with the NVIDIA Studio Driver. It works fine).

I used Handbreak. It helped with whatever problems my computer was going through, and I changed my driver from its original (gaming) to Studio. The lag is literally nonexistent! I haven't rendered it yet, but knowing that it can handle editing for an hour, it is safe to say thank you.

RogerS wrote on 11/16/2021, 10:35 PM

That's great news. Vegas has issues with decoding some types of AVC and HEVC so consider Handbrake for your workflow. Happy editing.

walter-i. wrote on 11/17/2021, 3:25 AM

I acquired the media through NVIDIA GeForce (one of those gaming overlays) from a screen capture.

@Keoni-Thinn
Have you tried OBS - Vegas handles it very well - especially if you follow the settings recommendations. It is used to full satisfaction by many here on the forum.

https://www.vegascreativesoftware.info/us/forum/faq-what-obs-studio-settings-work-well-with-vegas-pro--109925/

Keoni-Thinn wrote on 11/19/2021, 10:01 AM

I acquired the media through NVIDIA GeForce (one of those gaming overlays) from a screen capture.

@Keoni-Thinn
Have you tried OBS - Vegas handles it very well - especially if you follow the settings recommendations. It is used to full satisfaction by many here on the forum.

https://www.vegascreativesoftware.info/us/forum/faq-what-obs-studio-settings-work-well-with-vegas-pro--109925/

I have both OBS and NVIDIA GeForce. I first started recording with NVIDIA, but it was having issues because I didn't know how to update the driver. I used OBS for a while as well, but like again, I ran into problems from not updating my driver.

After the update, I found it to be more easier to record with NVIDIA than OBS because OBS had trouble recording my gameplay, and I would have to record my screen, rather than the actual window that runs the program.

NIVIDIA worked like a charm, it didn't have any screen ratio problems and was easy to record (just literally Alt+Z). OBS I had to check if recording the game properly, which means Alt+Tabbing a Source game.