I didn't do anything, again, I'm a user, and you have no rights with me. Your fix is a refund.

The only people here that speak on behalf of Magix of VEGAS Creative Software have the word VEGAS in front of their name. Everyone else are just VEGAS users, some of which volunteer to help moderate these threads. Speaking of which, I'd like to remind all of you that you're violating the community standards... I'm gonna let it fly for now, but eventually we'll have to start cracking down. If you have issues with how this is being handled, take it up with Magix customer support.

I didn't do anything, again, I'm a user, and you have no rights with me. Your fix is a refund.

VEGAS official forum moderator (Talking in behalf of VEGAS/MAGIX), besides user.

This is unacceptable from Vegas. They shold accept that they made a mistake, it's not our problem.

The only people here that speak on behalf of Magix of VEGAS Creative Software have the word VEGAS in front of their name. Everyone else are just VEGAS users.

Thanks for confirming, people shouldn't pay attention to your responses then, and just wait for Derek to reply back with a proper solution.

@lucas-r
Please leave the moderators out of this. They are simply users just like you and cannot solve this problem for you. The difficulties you are having with the software is not their fault. We are working with Steam to rectify the situation. The only solution for you at this point as we work this out is to ask Steam for a refund and to either repurchase the product from us directly( or through another trusted vendor) or wait until we make it available again on Steam.

Thanks, Derek. Moderators put theirselves into this, by replying as if they have the last solution. Not just me, the rest of the users got fr0sty's answer as MAGIX answer for the issue.

I think that most of us will wait for the solution. Thanks again for clarifying.

I mean, people that bought this program for that price, wouldnt have bought it for 300 usd, so be happy that people gave you money.

Wouldn't it be great if it worked that way...

Maybe time to close this thread.

Thanks for confirming, people shouldn't pay attention to your responses then, and just wait for Derek to reply back with a proper solution.

Lucas, stop the attacks on the moderators. We told them the response for this situation. We do not typically engage like this in the forums.

I am curious why the solutions suggested are not an option for you? The only reason that it would be a problem is if you purchased it resale, which we have absolutely no control over.

I don't work for Magix, I'm just a VEGAS user. That is how the problem has to be fixed. If you're not willing to do that, get a refund and move on.

I dont want a refund, I just want the program to work, and I know it can be fixed, but you will never admit it was your problem to put the Vegas Pro 18 at only 14$ ARS.

Thanks for confirming, people shouldn't pay attention to your responses then, and just wait for Derek to reply back with a proper solution.

Lucas, stop the attacks on the moderators. We told them the response for this situation. We do not typically engage like this in the forums.

I am curious why the solutions suggested are not an option for you? The only reason that it would be a problem is if you purchased it resale, which we have absolutely no control over.

I replied later with my reasons for what I said.
 

Thanks, Derek

Thanks for confirming, people shouldn't pay attention to your responses then, and just wait for Derek to reply back with a proper solution.

Lucas, stop the attacks on the moderators. We told them the response for this situation. We do not typically engage like this in the forums.

I am curious why the solutions suggested are not an option for you? The only reason that it would be a problem is if you purchased it resale, which we have absolutely no control over.

We all know you can fix the problem, and that the problem was caused on purpose. Just admit it was your fault to put it at 14$ ARS, and let the people use it. We bought it. It's not our problem.

Thanks for confirming, people shouldn't pay attention to your responses then, and just wait for Derek to reply back with a proper solution.

Lucas, stop the attacks on the moderators. We told them the response for this situation. We do not typically engage like this in the forums.

I am curious why the solutions suggested are not an option for you? The only reason that it would be a problem is if you purchased it resale, which we have absolutely no control over.

we buy the program in the steam store, Why are they accusing us of buying for resale? do you need me to give you the receipt?

The only way to fix this registration error on steam is to get a refund and repurchase a new key for the software, unfortunately.

That is not a solution because when I refunded it to Steam I didn't get the refund to my bank account nor credit card, but to my "Steam Wallet". I'm forced to spend the money on steam videogames...

Thanks for confirming, people shouldn't pay attention to your responses then, and just wait for Derek to reply back with a proper solution.

Lucas, stop the attacks on the moderators. We told them the response for this situation. We do not typically engage like this in the forums.

I am curious why the solutions suggested are not an option for you? The only reason that it would be a problem is if you purchased it resale, which we have absolutely no control over.

We purchased it in SALE, which is very different from a resale. And I'd actually be very happy to receive a refund at the current price. But requesting us to get a refund at the sale price and buy it again at full price is completely illegal. You must provide a fix or a replacement version for free.

Now you admit the reason why the refund isn't an adequate response... you know that you got the software far cheaper than you were supposed to, and you feel entitled to it anyway.

Now you admit the reason why the refund isn't an adequate response... you know that you got the software far cheaper than you were supposed to, and you feel entitled to it anyway.

cancel a purchase to ask us to buy it again outside of steam also breaks with its term and conditions, what you are saying is very serious

If they deny me the use of the software, if they invalidate my license, I will put my lawyers on fraud of the company towards the consumer.
it's your fault, not ours.

Which terms and conditions would those be?

Now you admit the reason why the refund isn't an adequate response... you know that you got the software far cheaper than you were supposed to, and you feel entitled to it anyway.

So if you pay 1 dollar for something it is not supposed to work? You are far from right...
You can't make someone take a refund on a Legitimate retailer sale and make it buy it again from the developer out of sale.