Ever since upgrading from 550 to 643 Vegas 19 has been crashing intermittently. Doesn't seem to be tied to a specific action, most recent crash was just while building proxies after importing some files to a new project. My system was working without crashes in 550. I'm confident this is a issue introduced in 643 as I reverted back to 550 and been working in new project, with same files, and it's been running fine without crashing for full edit for couple hours now. I couldn't edit for more than minute or two in 643 before it would crash. I did update my video driver when it was released 06/29/22. Vegas 643 was crashing for week before I updated the driver so don't think it's driver related but yeah, I know that's the first thing that gets asked, so yes, I'm running latest graphics driver.
Here's my details. I have six error.zip files, with dump files, happy to upload one. I gave one to support already but that seems like a dead end as they just sent me generic crash troubleshooting.
VEGAS Version & Build
19 Build 643
Windows Edition & Version
Windows 11 Pro 21H2 22200.778
NVIDIA GeForce RTX 3080 - Studio driver 516.59 (latest version 06/29/2022)
Camera/App that created your footage
GoPro Hero 10, Skydio 2 drone
Your Delivery Destination
YouTube
Exact symptoms of your problem
Intermittent crashing - latest was starting new project adding new files and crashed building proxies during import. It's pretty much random though.
I dumped callstack, looks like AV null pointer in MXVideoAllocator.dll. As much as I can tell without symbols.
FILE_IN_CAB: vegas190.exe-7660.dmp
PROCESS_NAME: vegas190.exe
NTGLOBALFLAG: 0
PROCESS_BAM_CURRENT_THROTTLED: 0
PROCESS_BAM_PREVIOUS_THROTTLED: 0
CONTEXT: (.ecxr)
rax=0000000000000000 rbx=0000000000000018 rcx=0000000000000018
rdx=0000000000000000 rsi=00000000016bc600 rdi=000000003231564e
rip=00007ff8efb23038 rsp=0000000031a2d220 rbp=000000000000000c
r8=0000000000000003 r9=0000000031a2d1c8 r10=0000000000000014
r11=0000000000000246 r12=00000000000014c0 r13=0000000000000000
r14=0000000000000028 r15=0000000000000bb0
iopl=0 nv up ei pl nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206
MXVideoAllocator+0x3038:
00007ff8`efb23038 488941f8 mov qword ptr [rcx-8],rax ds:00000000`00000010=????????????????
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff8efb23038 (MXVideoAllocator+0x0000000000003038)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 0000000000000010
Attempt to write to address 0000000000000010
WRITE_ADDRESS: 0000000000000010
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000001
EXCEPTION_PARAMETER2: 0000000000000010
STACK_TEXT:
00000000`31a2d220 00000000`00000027 : 00000000`00000000 00000000`016bc600 00000000`00000000 00000000`31a2d610 : MXVideoAllocator+0x3038
00000000`31a2d228 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x27
SYMBOL_NAME: MXVideoAllocator+3038
MODULE_NAME: MXVideoAllocator
IMAGE_NAME: MXVideoAllocator.dll
STACK_COMMAND: ~14s; .ecxr ; kb
FAILURE_BUCKET_ID: NULL_CLASS_PTR_WRITE_c0000005_MXVideoAllocator.dll!Unknown
OS_VERSION: 10.0.22000.0
OSPLATFORM_TYPE: x64
OSNAME: Windows 10